Public Payments FAQ

Making a One-Time Payment

  1. Go to the page where you’d like to pay.
  2. You should either be able to go ahead and fill the form out, login with your profile, or, if set up by the church or organization, pay as a guest (no profile, one-time payment).
  3. Once on the payment form itself, fill the form out as you would normally then click the “Pay Now” button.
  4. This will take you through the payment options screen where you can ultimately make your donation or make your payment.

Setting Up a New Account

When setting up a recurring payment, you will need to either have or create an account with which to sign in. If you do not already have an account, here is how to do so.

  1. On the login screen of giving/payment page, there will be a link next to the E-Mail address field that says “Sign Up Now!” Click on this link.

  1. Fill out the appropriate information and then click the “Create Account” button at the bottom of the screen.

  1. You will be emailed a password associated with this account to the e-mail address you entered.
  2. You have created an account!

Setting Up a Recurring Payment

Once you are logged in, you will be taken to the giving/payment page. Some of your information may already pre-populate, depending on how the church/organization have set up their form. Once you have finished filling out this form, you will need to click on the “Schedule Payment” button at the bottom of the screen. This is how you will set up your recurring giving.

  1. First choose the frequency with which you’d like your recurring payment/gift to come out. You can choose for it to come out once or twice a month on set days, or you can have it come out monthly, weekly, or even daily if you choose.

  1. Next choose the date that you’d like for the recurring payment/gift to come out.
  2. Choose the date you want your payment/gift ends. **Please Note: You cannot set the end date to come out past the form’s expiration date. There will be a notification next to the “Make Last Payment” field of when the form will end.**
  3. Click the “Continue” button at the bottom of the page. The next page is where you will enter your payment information.
  4. On the Payment Page, you will need to select how you are paying. Please choose either Credit Card or ACH and enter the subsequent information. **Please Note: Some churches or organizations might create forms that only allow one type of payment.**

  1. Save your payment information and submit your scheduled payment. You should now be set up!

Editing/Deleting Recurring Payment/Gift

If for some reason you need to go in and edit your payment or profile there are a couple of ways to get into your profile.

  1. The first is that you can log into the payment/donation form itself and then click the “My Profile” link in the upper right-hand corner.
  1. The second is that you can log directly into your profile at .

For edits to your profile or your payment, click on the “My Settings Tab”. This is where you can edit a variety of things. Let’s focus on the recurring payment itself, however.

If you need to change your saved billing information, you will need to click on the “Payment Methods” link. This will allow you to edit your current information or add a different type of saved payment.

If you need to edit your Recurring Payment itself, you will need to click on the “Recurring Payments” link. On the following page, you can choose to either edit your payment, disable it (temporarily or otherwise), or to delete it altogether. **Please Note: If you disable your payment, you can enable it again when if need be. If you delete a payment, the payment is stopped and is not recoverable.**

If for some reason you cannot get into your profile to delete or disable your payment, please contact the church or organization the form is associated with, as a financial administrator on their end will have the ability to disable or delete recurring payments/gifts as well.