Purpose of Management Review Meeting

XDX / MANAGEMENT REVIEW MINUTES

Purpose of Management Review meeting:

To ensure the quality management system continues to be suitable, compliant, effective, beneficial and profitable.
To ensure the processes are effective in achieving our goals and objectives.
To ensure that our customers’ needs (external and internal customers) are met and satisfied.
To ensure the system works together well, especially through the various transitions and handoffs between departments, functions and processes.
To ensure needed changes and improvements are evaluated and implemented. (Includes quality policy, quality objectives, and quality system.)

Attendees: / Sign In or Initial if Attending
CEO
VP of H.R.
Purchasing Manager
General Manager
Controller
IT Manager
Quality Manager
Production Manager
Sales & Marketing
Office Manager
ISO/TS Management Rep.
Maintenance Manager
Helmut Jilling / Consultant/Trainer

Meeting Agenda

(Note: some of these required agenda items are addressed in the monthly and weekly management meetings).

Opening, Comments:

Old Business:

Follow-Up Action Items From Previous Management Reviews (as applicable)

Other Business

Regular Review Items:

Review Customer Feedback, Customer Complaints, Trends, Improvements

Review Key Metrics and Charts

Review Performance Of Processes And Product, (Process Matrix)

Review Results of Internal Audits

Review Status of Preventive Actions, Corrective Actions

Review Opportunities for Improvement

Determine Levels of Suitability and Effectiveness of the System

Recommendations for Improvements:

Any Needed Changes to the Quality Management System

Any Needed Changes to the Quality Policy And Quality Objectives

Improving the Effectiveness of the Quality Management System Processes

Improvement of Product Related to Customer Requirements

Resource Needs

Action Items are entered in the matrix and followed up

Opening Comments:

Old Business: PLEASE UPDATE by

Follow-Up Action Items From Previous Management Reviews (as applicable)

Assigned to: / Assigned Date: / Due Date: / Action Item: / Follow-up:

Other Old Business
Customer Feedback, Customer Complaints, Trends, Improvements

-Return Authorizationshave improved significantly. There is a 45% reduction in RA’s. See processes metrics for details.

-Surveys are planned to be sent to clients within the next few months.

Regular Review Items:

Review Key Metrics and Charts (only main ones)
ReviewCurrent Scrap Rate
Review Performance Of Processes And Product, (Process Matrix)
Review Deco & Lining processes and changes in data collection (recap info from Monday Meeting). These are good examples.
Results of Internal Audits
Status of Preventive Actions, Corrective Actions
Opportunities for Improvement
Determine Levels of Suitability and Effectiveness of the System
Recommendations for Improvements:
Any Needed Changes to the Quality Management System
Any Needed Changes to the Quality Policy And Quality Objectives
Improving the Effectiveness of the Quality Management System Processes
Improvement of Product Related to Customer Requirements
Resource Needs
Action Items are entered in the matrix below and followed up in weekly meetings

New Action Items are entered in the matrix and followed up

Assigned to: / Assigned Date: / Due Date: / Action Item: / Follow-up:

EVALUATION of System Effectiveness: Needs Improvement Action Required, but much improvement to date.

End of meeting minutes:

Helmut Jilling

DISTRIBUTION OF MINUTES: POSTED TO SERVER.

ALL NAMES ON THE SIGN IN SHEET ARE NOTIFIED.

DATE FOR NEXT MEETING: _

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