Sandra Dee

45 Anytown Road, Anytown, Anycounty, AT33 4LB

Telephone: 0191 427 44 44

Mobile: 07333 333 333

Email:

Personal Profile

A capable and competent individual trained to level 3 in Managing Food Safety has extensive experience in the catering industry and is accustomed to working to high quality standards. Reliable and trustworthy isable to work alone or as part of a team. An excellent communicator with strong customer service skills is flexible and willing to learn.

Key Skills

  • Customer Service Skills
  • Silver Service and Waitressing Skills
  • Carvery, buffet and counter service experience
  • Cash handling experience
  • Comprehensive understanding of Food Hygiene and Health and Safety regulations

Employment History

May 2012- May 2016 Counter AssistantThe Coffee Shop, Anytown

Responsible for all aspects of customer service in a busy coffee shop, duties included:

  • Serving hot and cold food
  • Basic food preparation
  • Operating commercial kitchen equipment
  • Taking payment and operating the till
  • Setting up for service
  • General cleaning and maintaining food hygiene standards

2010 - 2012 Counter Assistant R Doig Butchers, Anytown

Working in a busy butcher’s shop, duties included:

  • Making sandwiches to order
  • Serving customers with meats and produce
  • Taking payment and operating the till
  • Maintaining cleanliness of work areas

2006 - 2009 Waiting Staff Anytown FC, Anytown

Providing high levels of customer service at corporate events, weddings and private functions, duties included:

  • Setting up for service
  • Providingsilver service to guests
  • Cash handling
  • Clearing tables
  • Maintaining food hygiene standards and cleaning of work areas

2002 - 2006 Catering Assistant Anytown College

Employed term time only, responsible for food service within the student refectory and halls of residence, duties included:

  • Serving hot and cold meals on the counter
  • Assisting the chef in preparation of meals
  • Clearing tables and cleaning
  • Serving refreshments to college visitors

2001 - 2002 Catering Assistant Coats R Us, Anytown

Responsible for all aspects of staff catering for a busy clothing manufacturer’s, duties included:

  • The preparation and serving of breakfasts and lunches
  • Preparing sandwiches
  • Stock checks and rotation
  • Maintaining food hygiene standards and cleaning of work areas
  • Stocking vending machines
  • Cash handling and till reconciliation

2001 Chef’s Assistant (Seasonal) Beach Hotel, Anytown

Responsible for assisting the chef in a very busy hotel kitchen, duties included:

  • Preparation of vegetables, sandwiches and meals
  • Solely responsible for the preparation of guest’s breakfasts
  • Operating commercial kitchen equipment
  • Carving meats for the carvery and functions
  • Silver service waiting
  • Maintaining food hygiene standards and cleaning of work areas

2001 Silver Service Staff (Seasonal) Grand Hotel, Anytown

With duties similar to those previously stated.

Voluntary Work

2016 - Present Cafe AssistantLite Bite, Anytown

Responsible for all aspects of food preparation and service in a community café, duties include:

  • Baking pies, cakes and scones, making desserts and sandwiches
  • Use of kitchen equipment and ovens
  • Serving customers and operating the till
  • Maintaining food hygiene standards and cleaning of work areas

Training & Qualifications

2015NVQ Level 2 Hospitality and Catering

2014First Aid at Work

2014Level 2 Food Hygiene Certificate

2008NVQ Level 3 Managing Food Safety

2008Health and Safety at Work

2007NVQ Level 2 Food and Beverage Service

Achievements

During my training at college, I was involved in many functions including:

  • Hosting dinner for an MP and various dignitaries
  • Preparing and serving lunch for Her Majesty the Queen and the Duke of Edinburgh

References are available on request