Involving Patients in the development of Shared Care Records and using technology to improve service levels
Date:Wednesday21st November 2007
Venue: Thornley Medical Centre, Hyde, Cheshire
Times: / Registration: 10:00 / Start: 10:30 / Close: 15:15
Programme
10.00 / Registration
10.30 / Introduction / Event Chair –Ian Herbert
Faculty Board
10.45 / The Patients’ Experiencesof developing and using the Shared Care Record / Patients from the surgery
12.00 / Lunch
13:00 / “Real-time Digital Medicine” – the Paradigm Shift in Healthcare / Dr Amir Hannan
13.45
14.40 / A review of Technology in Action
Applying lessons learned to the Summary Care Record / Dr Amir Hannan
Facilitated discussion
15:15 / Closing remarks / Event Chair –Ian Herbert
Faculty Board
Background
Faculty of Health Informatics
The NHS Faculty of Health Informatics is continuing to develop a national community of practice for 360+ professionals in health informatics learning and development, applied research and professional services. Membership of the Faculty gives individuals the opportunity to acquire new skills and knowledge and have access to specialists and academics providing up to date and leading edge thinking in Health Informatics. Help shape the work and future direction of the Faculty and its learning and research programmes at
Workshop Background
For our November workshop delegates will have the opportunity to see first hand how involving patients in the development of their care records and then enabling them to access them can improve both patient care and performance. Dr Amir Hannanhas kindly invited the Faculty of Health Informatics to hold this event in his surgery in Hyde,Cheshire, to enable delegates to meet him and some of his patients and learn how the implementation of his online patient record system has helped to meet the demands of the modern NHS.
The Hyde surgery used to be run by the infamous Dr Harold Shipman. After Shipman was arrested detectives discovered the Hyde doctor had altered the computerised medical records of patients in a bid to cover his tracks. When Dr Hannan took over, he spent three years learning to regain his patient’s trust in part by sharing medical records with his patients. Initially this involved giving the information on disk and then subsequently via a secure website which would let his patients access their patient records to allay fears and give them more information on what their records contain. The system has the resources to make new appointments, order new prescriptions and enable patients to see their full GP electronic health record..
Dr Hannanbelieves that his system has improved the relationship between patient and doctor and that there are real tangible benefits from the technology. Despite helping to establish a system where patients control access to their record, he is alsoan advocate of the Shared Care Record system being rolled out across England and feels both systems can and should co-exist.
At the event in Dr Hannan’s surgery,delegates will initially hear first hand from patients about how this system has impacted on their lives and relationships with the surgery. They will talk openly about the benefits and problems of the system and will be open to delegate’s questions.
After this Dr Hannan will join us to talk about the issues concerning ‘Record Access’ where it currently is, where he sees it will be goingand what challenges have yet to be faced. He will also demonstrate how this technology could help him meet Governmenttargets, such as the 18 week wait time, and how he plans to link his system to the HealthSpace web portal currently being developed by NHS CfH.He will discuss “Real-time Digital Medicine” as a “new” concept that captures in 4 words what this is all about and how we are all part of a true paradigm shift in healthcare.
The final part of the day will be taken up by a tour of the practice so that delegates can see for themselves and discuss candidly the day to day use of the system Dr Hannan has put in place.
We hope that we will also be joined on the day, by representatives from the Summary Care Record project who will be able to offer their expertise and knowledge on how Dr Hannan’s record system compares to what will be rolled out across England.
Masterclass Event Aims and Objectives
The workshop will provide:
- An overview of the successes and challenges of developing and implementing aShared Care Patient Record system
- An opportunity to learn first hand from patients about their experiences in using the Shared Care Record system
- An overview of how Shared Care Records and other technologies can improve performance within a GP’s Practice and also assist in meeting Government targets
- An opportunity to reflect on the experiences in Dr Hannan’s Practice and apply lessons learned to current national developments around the Summary Care Record across the NHS.
Dr Amir Hannan is a full time GP in Hyde, Tameside & Glossop PCT. He is a Professional Executive Committee Member as well as the Information Management & Technology lead for the PCT having recently stepped down as Clinical Governance lead.
He is also a founding member of the Records Access Collaborative having enabled all his patients to be able to have full access to GP held records if they so wish for over 1 year. He is a member of the local Care Record Development Board.
He is also a member of the HealthSpace Reference Panel as well as the National Clinical Reference Panel within NHS Connecting for Health. He is a member of the Clinical Leaders Network and a GP advisor to He is a co-opted member of the Primary Healthcare Specialist Group, a branch of the British Computer Society. He is a member of the editorial board of the “Journal of Communication in Healthcare”.
He has written extensively in GP magazines on health informatics matters and had numerous articles written on his experience in newspapers including the Guardian, the Sunday Telegraph and the Manchester Evening News as well as being on Radio 5 live and the BBC Today programme. He has given numerous lectures locally, nationally and internationally.
Who should attend?
- All Faculty members
- NHS and Social Care staff involved in Patient /User involvement
- Anyone with an interest in seeing a live patient record system
- Those interested in the critical success factors to single record systems.
Booking Terms & Conditions
- A maximum number of 40 places are available and will be limited for each organisation and allocated on a first come, first served basis.
- This event has no other cost to eligible NHS staff/employees of NHS and contractor organisations
- This event is open to employees of NHS, contractor organisations and members of the NHS Faculty of HI.
- Please note that for booked delegate places, non-attendance on the day without prior notification will incur a £250 cancellation fee.
- Each delegate should complete a separate booking form in full, with their own email address. Please note that due to the anticipated demand for places at this event the organisers intend to video the proceedings for future availability to Faculty members on the Health Informatics Community website at
NHS Faculty of Health Informatics: Open Workshop
Patient Records and Patient Involvement
How to Book - / Email: / Fax: 0113 280 6050
Post:Events Team, NHS CFH, 1st Floor, Vantage House, 40 Aire Street, Leeds, LS1 4HT
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Venue
A map and directions will be sent by email 5 days prior to the event. / Date
21st November 2007
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