Kristoffer Gruda
18 Meadowview Terrace
Weaverville, NC 28787
407.620.1726
Profile
Dedicated, personable, hard-working and diverse professional who is a team player that adapts well with changing environments. Derives great satisfaction from helping others. Holds integrity in high regard while striving to be a notable asset to all employers and collaborators.
Skills
• Extensive communications background with experience in telephonic customer service, on-air radio announcing and onstage announcing during musical performances
• Computer competency using various programs such as MS Word and Excel. Accurately types 60 words per minute.
• Patient care coordination, advocacy and supervision
Employment History / Professional Experience
• Work Area Coordinator: worked with intellectually disabled adults with various diagnoses in a vocational training environment by providing guidance, productivity tracking and supervision (CJ Packaging in DuBois, PA - July 2015 to December 2015)
• Soundboard Operator: operated the soundboard for Pittsburgh Penguins hockey and various other sports broadcasts on a limited part-time basis (Renda Radio in Punxsutawney, PA - November 2014 to December 2015)
• Data entry: worked various customer service and data entry-oriented temporary assignments in the Orlando, FL area (Office Team in Orlando, FL – June 2014 to July 2014)
• Account Creation and Testing Representative: assisted alarm system technicians by verifying alarm signals received while systems in test mode and updated/created accounts (CMS in Longwood, FL - Dec. 2012 to November 2013)
• Voter Services Representative: performed data entry and verification tasks while working at a voting precinct (Supervisor Of Elections in Orlando, FL on temporary assignment for Kelly Services - Oct. 2012 to Nov. 2012)
• Patient Care Advocate: assisted patients and pharmaceutical professionals regarding prescription drugs in a call center environment (Express Scripts inLake Mary, FL on temporary assignment for Kelly Services - Oct. 2011 to Feb. 2012)
• Patient Care Specialist: scheduled the delivery of specialty medications, updated patient profiles and assisted with insurance coverage issues (Advanced Care Scripts in Orlando, FL - Apr. 2009 to Feb. 2011)
Musical Instruction / Performance and Radio Experience
• Guitar Instructor: Provided one-on-one lessons to guitar students while covering a broad range of musical styles and approaches based on the interests and needs of each student. (Family Music II in Clermont, FL - Feb. 2005 to Jan. 2011)
• Musical performance: Played lead and rhythm guitar and provided vocals in an array of musical ensembles in the Orlando, FL area such as Tony Cook’s Trunk-O-Funk, Shak Nasti and The HoobaHoobas. He is also a solo artist and performer.
• Radio Announcer/Disc Jockey: Operated and announced the midday FM music show. Utilized the production room to record his voice for commercial spots. Covered weekend shifts that involved news story writing and live news broadcasting in addition to normal duties. (WPXZ/WECZ Radio in Punxsutawney, PA - December 1994 to approximately June 1996 )