Hardwicke House Group Practice Patient Partnership
Action Log
01/04/16 / Phlebotomy issues at Sudbury Health Centre / Write to Andrew Eley, Acting CEO, WS CCG / PW / Complete, response received from LW 02/06/16.
Correspondence presented too meeting 03/06/16 / Complete
01/04/16 / Patient Survey / SB to coordinate volunteers to assist with patient survey wc. 11/04/16 / SB / Job well done – SB, MC, DM and TM assisted patients with survey. Survey results presented at meeting 03/06/16 / Complete
01/04/16 / PPG Newsletter / PW, DM and SB to meet 21/04/16 to finalise Spring newsletter / PW/SB/DM / Newsletter issued wc. 25/04/16. Copy presented at meeting 03/06/16 / Complete
01/04/16 / Sudbury Pharmacy Opening times in local newspapers / SB to contact Suffolk Free Press and EADT re publication of duty pharmacies and opening times / DM / This item taken over by DM. Pharmacy opening hours published in Sudbury Free Press 22/09/16 / Complete
03/06/16 / PW to draft letter for members to send to Babergh Councillors / Passed to SB / JS due to PW unable to complete before going on holiday. / SB /JS / Joint letter sent out from all members to all Sudbury and Great Cornard Babergh Councillors.
3 responses received. / Complete
03/06/16 / Patient Revolution / SB to coordinate members wishing to attend. / SB / 5 PPG members attended conference / Complete
03/06/16 / Patient Revolution / TM to compile report / TM / TM to present report at October meeting.
TM report superseded by WS CCG report
/ Superseded
03/06/16 / Patient Discharge / Raise issue at Patient Revolution / All / Issue discussed at Patient Revolution / Complete
05/08/16 / Newsletter / Newsletter to be produced in time for distribution at Flue Clinics starting 24th Sept. / PW / SB / DM / Complete / Complete
05/08/16 / Information Sharing / DC to investigate press report on Information Sharing project / DC / Presentation from Andrew Smith and Dr Dermot O’Riordan (by phone). Visit from Ian Parker Suffolk Free Press at meeting on 7th October. / Complete
01/04/16 / Application to made to join NAPP / PW to liaise with DC to make application for HH PPG to join NAPP / PW/DC/TM / Membership accepted.
TM to report to group at February meeting / Complete
DATE / DETAILS / ACTION / BY / UPDATE / COMPLETE ?
05/08/16 / HH PPG Notice Board / Notice Board to be provided for use of PPG to promote local support groups and national awareness weeks / DT/TM / DT progressing provision of PPG notice boards at HH and ML / Complete
07/10/16 / Sudbury Pharmacy Opening times in local newspapers / DM to follow up SFP success with Sudbury Mercury / DM / Update at December meeting
Now an agenda item / Complete
07/10/16 / Transport / DM to update group on transport issues / DM / Update at December meeting
Now an agenda item / Complete
07/10/16 / Newsletter / Members to provide suggestions for articles for next newsletter scheduled for March 2017 / All / Newsletter published Feb 2017 / Complete
07/10/16 / Methotrexate / DT to ask Jane Westbury, Medicines Manager to contact SB re a patient’s concern / DT/SB / JW contacted SB on current position with Methotrexate, which SB has conveyed to patient concerned. / Complete
09/12/16 / Notice Boards / Laminate items for boards and give to TM to arrange. TM to have final choice of what goes on the boards. / PW / Notice Boards at HH & ML now in use with PPG information. / Complete
09/12/16 / Use of Social Media to enable group to communicate with a wider audience. / Contact Isabel Cockayne to attend a meeting to talk about how social media could be used to / PW / PW waiting till after AGM to see how to progress this item.
Discussed at WS CCG PPG Workshop / Complete
09/12/16 / WSH parking concessions / DM to investigate parking concessions at the WSH. / DM / DM provided information at Feb meeting on WSH parking concessions.
DM produced information sheet 01/04/17 / Complete
03/02/17 / Meeting venues / Research meeting venues and costs in Sudbury, Phil – To look at Great Cornard / TM / PW / Complete
03/02/17 / NAPP Conference
24th June / Obtain cost and location details / TM / Details provided by TM / Complete
DATE / DETAILS / ACTION / BY / UPDATE / COMPLETE ?
03/02/17
07/04/17 / NAPP Web Site / Some areas of the NAPP web site pass-worded for members only. Obtain password for PPG members.
HH PPG email address required. / TM
PW
/ PW forwarded info. To TM re gaining access.
Suggested HH PPG establishes own email address.
Group email address established.
Requested password from NAPP.
/ Complete
03/02/17 / Duty Pharmacy
Information / Check Pharmacy information is still being published. / DM / Free Press confirmed it will continue to publish Pharmacy Opening time information if space allows. / Complete
03/02/17 / Newsletter / Members to let PW know how many newsletters have been distributed and where, for distribution list to be compiled / All / Information from SB / PW / MC / Complete
03/02/17 / Redundant Medical
Equipment / Firm up on details on where unused medical equipment can be taken to enable advice to patients to be published. / SB / Contact information published in Summer edition of HH PPG Newsletter / Complete
03/02/17 / Blood Tests / Write to Louise Wreathall, WS CCG to ask what procedures patients follow who need blood tests but cannot leave home due to illness or frailty. / PW / PW has written to LS. Response indicates this a GP responsibility. SB to seek clarification from DC on criteria for blood test at HH GP surgery. / 50%
03/02/17 / Representation from Great Cornard / Contact Great Cornard PC to request new representative to replace Mike Cornish / PW / PW contacted GC Council/ Chair attending meeting 07/04/17 / Complete
03/02/17 / HH Web Site / DM & PW to investigate further and raise issues with DC / DM / PW / List of suggested changes to PPG section of web site compiled by PW / DM / SB / 50%
03/02/17 / Notice Boards / DT to investigate provision of Notice Boards at Clare, Bures and Great Cornard / DC / DT / New notice boards installed.
PW to laminate materials for boards / Complete
03/02/17 / Methotrexate / PW to contact Linda Lord, WS CCG Chief Pharmacist following further concerns / PW / SB / PW contacted LL and given info on current Methotrexate prescribing procedures. Issue under review by WS CCG governing body this year. / Complete
DATE / DETAILS / ACTION / BY / UPDATE / COMPLETE ?
07/04/17 / Methotrexate / Ask any patients members know use Methotrexate if they would provide a “case history”. No patient identifiable information will be provided without the patient’s express permission.
/ All / 7 case histories obtained and passed onto Linda Lord 17/05/17 / Complete
07/04/17 / Methotrexate Sharps Boxes / Write to patient to advise them to request a larger box which is available. / PW / Patient written too. / Complete
07/04/17 / St. George’s Day Celebration 23rd / 24th April / Distribute event information to members / PW / Info distributed. / Complete
07/04/17 / June Newsletter / Ideas and articles required for June newsletter
Editorial team to meet 08/05/17 / All
PW/SB/DM / Poor response to ideas for Newsletter.
Newsletter ready for publication end of May. / Complete
07/04/17 / 2017 Patient Survey / Plan survey for June / July/ / All / Date set for 4th – 8th September / Complete
07/04/17 / NAPP / Application to be made to attend NAPP conference in June / TM / TM attending conference. / Complete
07/04/17 / Notice Boards / PPG Notice boards to be updated / TM / DM / Complete
02/06/17 / NAPP conference / TM to attend / TM / Complete
07/04/17 / Sudbury Health Walks / Distribute Sudbury walks sheet. / PW / Info distributed. / Complete
02/06/17 / Patient Revolution / Delegation from HH PPG to attend and raise issues / SB/SN/DM
/TM / Delegation to report back to PPG meeting on 04/08/17 / Complete
02/06/17 / Members Profiles / Update Profiles / PW / PW has collated new information received
Update issued 09/08/17 / 90%
DATE / DETAILS / ACTION / BY / UPDATE / COMPLETE
02/06/17 / Meeting dates / time / Local groups to be contacted re evening meetings / BB / SN / PW has collated new information received
Update issued 05/10/17, Thought been given to starting new meeting dates / times in 2018 / 75%
02/06/17 / 2017 Patient Survey / Issue survey via web site, and notice board. / PW/DC / Complete / 100%
02/06/17 / Dementia Information / Contact Dementia champion at WSH for information for PPG Notice Boards / DM / TM / DM contacted Maggie Woodhouse at WSH. Maggie to attend October meeting. / 50%
04/08/17 / Newsletter Connect Sudbury article. / CF to write a few lines for PW to post on website and put in next Newsletter. / CF / CF contacted PW to say she had been unable to agree a form of word in time for our newsletter / 0%
04/08/17 / Summary Care Records / PW to write a few lines for website and next Newsletter. / PW / JI / Article written for Autumn Newsletter.
Web site posting awaited / 50%
04/08/17 / HH Phone System / Members requested to assist DC with devising phone menu. / All / DC / Awaiting information from DC / 0%
04/08/17 / Involve Local Schools with PPG / Action 1: MC to approach the Thomas Gainsborough School in Great Cornard.
Action 2: PW to circulate NHS Bulletin article on attracting young people onto PPGs. / MC
PW / Complete
/ 0%
100%
04/08/17 / Patient Survey wc 04/09/17 / PPG members to advise SB on their availability to assist with survey / All / Complete / 100%
04/08/17 / NAPP Subscription / TM to contact DC re renewal of NAPP subscription. / TM /DC / Complete / 100%
04/08/17 / Flu Injection by Community Pharmacies / DM to find contact and write to NHS England. / DM / Not an issue for PPG to get involved with.
Item deleted / 0%
04/08/17 / Autumn Newsletter / All to provide PW with ideas for publication in time for patient survey / All / Complete / 100%
DATE / DETAILS / ACTION / BY / UPDATE / COMPLETE
04/08/17 / Patient Experiences / Action 1: SB to see patient and follow up.
Action 2: PW to write piece for Winter Newsletter / SB
PW / 0%
Action Log 17.10 12-Oct-17 Page 1 of 6