PROGRAM HIGHLIGHTS

Our Speakers…

KEYNOTE ADDRESS: Stuart Ellis-Myers: An energetic, humorous and engaging speaker who entertains, educates and inspires. A dramatic model of self-inspiration and determination. A professional speaker and corporate trainer who has worked with international clients.

Ø  Session I - Travel Health Insurance Industry Leadership Together or Raging Thunder – Customer Retention & Loyalty Management

Ø  Session II - Anchoring – The Sales Edge

James Hall: Chair, Canadian Council of Insurance Regulators

Ø  Thoughts & Ideas about the Regulation of Travel Health Insurance & the Industry’s Service to the Consumer

Dr. Mel Borins: Family physician, assistant professor at the University of Toronto, and author. Has lectured to many medical and non-medical international audiences on health and healing.

Ø  Why Holidays are Medically Necessary

Peter Mason: President, Healix International

Ø  What Can Happen to Us in the Middle East, Africa and Asia

Joan Sullivan Garrett: President, Medaire Inc.

Ø  In-flight Emergencies – State of the Industry

Trish Horricks: Assistant Director of Culture and Tourism Statistics, Statistics Canada

Ø  What Are These Numbers?!#%?

Michel Juneau-Katsuya: President, The NorthGate Group

Ø  Security Intelligence – Its Role in the Risk Management Process of Travel Insurance

Kelly Walker: Author, public speaker, therapist, storyteller and musician. Has addressed audiences across North America on such topics as change, burnout, and leadership

Ø  Session I – Dancing on the Ark – Facing Change in Uncertain Times

Ø  Session II – Give Me Shelter – Managing Change and Work-Related Stress

Wenda Montgomery: Vice-President, Sutton Re-Insurance Consultants & Intermediaries

Ø  What’s Re-Insurance Doing and What’s the Effect on Travel Insurance


RENAISSANCE SCOTTSDALE RESORT

The award-winning Renaissance Scottsdale Resort is nestled at the foot of Camelback Mountain on twenty-five scenic acres in Scottsdale, a lush pocket of the Sonoran desert. Some of the Valley’s finest restaurants are within walking distance and the exclusive and famous shopping mall, Borgata of Scottsdale, is next door.

To view the resort’s information, log on to:

www.renaissancehotels.com/phxsr

Special Hotel Conference Rates

To ensure hotel availability, you must reserve

your room by March 1, 2005.

Call reservations and quote

Travel Health Insurance Association.

Marriott Renaissance Scottsdale Resort

6160 North Scottsdale Road

Scottsdale, AZ 85253

Reservations Phone: 1.800.309.8138

Room Rate: US$165/night Single/Double

Special Travel Rates

America West & United Airlines are the official airlines for the 2005 THIA Conference. Contact America West toll free at 1.800.548.7575 or www.americawest.com. Click ‘Air Reservations’ and use America West’s eCertificate AP9877T. Contact United at 1.800.241.6522 or www.united.ca and use eCertificate 531CB to take advantage of special discounted Airfares of 10% for bookings prior to January 23, 2005 otherwise 5% discount.

Hee Haw Hoedown

You and your guest(s) are invited to attend our Hee Haw Hoedown and western cookout on Thursday, March 31, 2005.

PLEASE RETURN THE REGISTRATION FORM &

PAYMENT NO LATER THAN March 1, 2005 TO:

Travel Health Insurance Association (THIA)

c/o Shari Gottschalk
95 St. Clair Avenue West, 12th Floor

Toronto, Ontario M4V 1N6

Or print from THIA’s website: www.thiaonline.com and fax to 416.205.4676

REGISTRATION REFUNDS

The following cancellation penalties apply:

100% refund until March 4, 2005, less $25 admin. fee

50% refund from March 5 – March 18, 2005

No refund available after March 18, 2005

CONFERENCE REGISTRATION FORM

Please print clearly. For individuals from the same organization, please copy and complete separate registration forms.

Name

______

Title

______

Organization

______

Street Address / Suite

______

City Prov./State Postal Code/Zip

______

Telephone Fax

______

E-mail Address

Delegate registration fees include educational sessions, Networking Breakfasts, refreshment breaks, Kick-Off Cocktail Reception and the Hee Haw Hoedown. Guest fees include Kick-Off Cocktails and/or Hee Haw Hoedown. Guests must accompany a Registered Delegate.

DELEGATE REGISTRATION FEES per person

EARLY BIRD RATES for MEMBERS ONLY

Available until January 15, 2005

THIA Member - CAD$580 / US$505 $______

After Jan. 15/05 CAD$620 / US$535 $______

Non-Member - CAD$750 / US$650 $______

GUEST FEES per person

Kick-Off Cocktails & Hee Haw Hoedown

CAD$160 / US$140 X ____ # of guests = $______

TOTAL DELEGATE & GUEST FEES $______

PLEASE INDICATE METHOD OF PAYMENT.

CHEQUES SHOULD BE MADE PAYABLE TO ‘THIA’

Credit Card charges will based on CAD$ Fees and for US cardholders, the rate of exchange will be determined at the time of processing. Please note, your credit card statement transaction will indicated “Travel Insurance”.

o VISA o MASTERCARD o CHEQUE