Department of Social Services (DSS)

Department of Social Services (DSS)

RFQ No: 180517AH2

Role: SAP Specialists

Closing Date: 2:00 pm Wednesday 28 May 2017

Contract Start Date: 1st Jul 17

Contract Duration/End Date: 12 months and option for another 12 months

Please send your replies to

JOB DESCRIPTION

Item number / Description / Details /
1.  / Proposed Work Order Start Date / 01 July 2017
2.  / Proposed Initial Contract Period / Up to 12 months
3.  / Contract Option Period / Up to 12 months
4.  / ICT Service Category / Category h. - SAP ABAP developers/analysts
5.  / Personnel Category (Skill set) / SAP Specialist
Sub-Categories:
SAP FI Technical Lead (1)
SAP FI Technical Specialist (2)
HR and Payroll Specialist (2)
SAP ABAP Operational Specialist (1)
SAP Basis Specialist (1)
6.  / Number of Specified Personnel required / Seven (7)
7.  / Reduced activity period / All ACT public holidays and DSS shutdown period
8.  / Business Hours / From 7.00am to 7.00pm on a business day
9.  / Replacing Specified Personnel / Clause11.6 of the Terms and Conditions of Contract will not apply
10.  / Maximum no. of candidates per Agency / Two (2) for each Sub-Category.
11.  / Services/work required / The work performed by the SAP FI Technical Lead will be:
·  Configuration activities for SAP FI/CO, FM, PS, CATS, MM modules,
·  Effort estimates and capacity planning for the SAP Financials team
·  Provide SAP 3rd level support for MSN Incidents related to FI/CO, FM, PS, CATS, MM,
·  Creation of Complex Master Data changes as requested,
·  Documentation of System Changes and Scoping of proposed changes for SAP FI related issues,
·  Providing mentoring and knowledge transfer to SAP Services Section staff on all areas of SAP financials,
·  Provide input to SAP projects as required for SAP Enhancement Packs, GRC, WoG Grants Solutions etc
·  Maintain a schedule of work and track status for change requests.
The work performed by the SAP FI Technical Specialists will be:
·  Configuration as required for SAP FI/CO, FM, PS, CATS, MM modules,
·  Provide SAP 3rd level support for MSN Incidents related to FI/CO, FM, PS, CATS, MM,
·  Creation of Complex Master Data changes as requested,
·  Documentation of System Changes and Scoping of proposed changes for SAP FI related issues,
·  Providing mentoring and knowledge transfer to SAP Services Section staff on all areas of SAP financials,
·  Provide input to SAP projects as required for SAP Enhancement Packs, GRC, WoG Grants Solutions etc
The work performed by the HR and Payroll Specialists will be:
·  Integration between multiple SAP modules
·  Translate business needs into functional requirements and designs
·  Deliver business requirements using standard SAP functionality
·  Test system solutions with business scenarios
·  Adapt to the changing environment with SAP
·  Articulate IT trends to management and staff
·  Adapt and apply existing techniques and methodologies
·  Implementation on whole of Australian Business Single Touch Payroll
·  Implementation of EHP8
·  Provide mentoring to the SAP HR team
·  Document all aspects of any projects including SAP HR configuration task
·  Liaise with business throughout DSS to facilitate SAP enhancements
The work performed by the SAP ABAP Operational Specialist will be:
·  Experience with the integration between multiple SAP modules
·  Work on the interface between SAP and other corporate systems, including Siebel
·  Work closely with the functional SAP financial and Basis teams
·  Participate in technical design and code review activities
·  Perform impact analysis and support for SAP team
·  Produce high standard technical documentation
·  Represent the SAP and Corporate Solutions section in forums relating to the interfaces to SAP
·  Provide support for interface applications, including Siebel.
·  Writing ABAP programming code for use through functions and modules
·  Interrogation of financial transactions to assist with issue resolution
·  Writing documentation to support all ABAP changes
·  Providing mentoring to SAP and Corporate Solutions section staff on FI ABAP
The work performed by the SAP Basis Specialist will be:
·  Support of the SAP Netweaver Platform, including ERP, BW, BOBJ, Solution Manager, across a virtualised environment.
·  Application of all system and operating system patches.
·  Disaster Recovery (DR) processes, including the annual DR test.
·  Capacity planning.
·  Support Technical Leads in defining technical activities required in SAP landscape in order to ensure safe and reliable operation of the production systems and business processes.
·  Performing installations and upgrades of ECC, Portal.
·  General technical problem solving
·  System refreshes as required
·  System monitoring on a daily basis
·  Perform database and client copies as needed
·  Provide mentoring to SAP & Corporate Solutions Section
·  End User support
12.  / Indigenous Opportunities Policy / Clause24 of the Terms and Conditions of Contract will not apply
13.  / Methodology / Not Applicable
14.  / Performance / Not Applicable
15.  / Documentation / Standard Form of Quotation and Resume
16.  / Skills knowledge transfer / Documentation and skills or mentoring to DSS staff is required where possible
17.  / Selection criteria
Please note the importance of responding to this Selection Criteria.
Mandatory Criteria must be met to progress in the evaluation, where the Weighted Criteria is scored / Applicants should provide a brief (1 to 2 page) statement that summarises their experience and suitability for the role with respect to the following criteria.
SELECTION CRITERIA:
Core Skills
Staff put forward by an agency for the SAP FI Technical Lead position must:
a.  Demonstrated expert knowledge of SAP Financials Modules, including: General Ledger (FI-GL) (including Electronic Bank Statements), Accounts Payable (FI-AP), Fixed Assets (FI-FA), Cost Centre Accounting (CO-CCA), Profitability Analysis (CO-PA), Internal Order Accounting, Profit Centre Accounting (EC-PCA), Purchasing (MM) and their connectivity with other SAP (financial and HR) and financial systems.
b.  Demonstrated system expertise in the SAP ECC6 FI, CO and MM applications and experience in designing, configuring, testing and implementing SAP solutions.
c.  Demonstrated experience and knowledge of the principles and best practices for the delivery of reports and reporting requirements.
d.  Demonstrated experience in technical team management including capacity planning, effort estimates, stakeholder management, documentation control and knowledge transfer.
e.  Demonstrated understanding of the Australian Government financial framework and a minimum of 10 years’ experience in the configuration of SAP FICO and MM.
f.  Demonstrated an excellent understanding of accounting concepts and financials systems processing and demonstrated experience in performing system assurances.
g.  Demonstrated experience and working knowledge of Public Sector accounting and/or tertiary qualifications in accounting are highly desirable.
Staff put forward by an agency for the SAP FI Technical Specialist positions must:
a.  Demonstrated expert knowledge of SAP Financials Modules, including: General Ledger (FI-GL) (including Electronic Bank Statements), Accounts Payable (FI-AP), Fixed Assets (FI-FA), Cost Centre Accounting (CO-CCA), Profitability Analysis (CO-PA), Internal Order Accounting, Profit Centre Accounting (EC-PCA), Purchasing (MM) and their connectivity with other SAP and financial systems (financial and HR).
b.  Demonstrated system expertise in the SAP ECC6 FI, CO and MM applications and experience in designing, configuring, testing and implementing SAP solutions.
c.  Demonstrated experience and knowledge of the principles and best practices for the delivery of reports and reporting requirements.
d.  Demonstrated understanding of the Australian Government financial framework and a minimum of 10 years’ experience in the configuration of SAP FICO and MM.
e.  Demonstrated an excellent understanding of accounting concepts and financials systems processing and demonstrated experience in performing system assurances.
f.  Demonstrated experience and working knowledge of Public Sector accounting and/or tertiary qualifications in accounting are highly desirable.
Staff put forward by an agency for the HR and Payroll Specialist positions must:
a)  Have excellent SAP HR configuration skills, show initiative and be outcome focussed;
b)  Be able to build strong working relationships with diverse stakeholders, be an effective team player and make positive contributions;
c)  Be familiar with Human Resource techniques and processes;
d)  Have experience in delivering high level and detailed SAP HR advice
e)  Have experience with one (or multiple) of the following database technologies: SAP HR – SAP Financial.
f)  Have strong analytical skills, for both HR and FI;
g)  Be familiar with associated legislation in relation to HR;
h)  Have strong communication skills, both oral and written; and
Staff put forward by an agency for the SAP ABAP Operational Specialist position must:
a)  Have excellent ABAP skills, show initiative and be outcome focussed
b)  Be able to build strong working relationships with diverse stakeholders, be an effective team player and make positive contributions
c)  Be familiar with the integration of SAP with non-SAP systems (such as Seibel);
Staff put forward by an agency for the above position must:
a)  Have Implementation experience on at least 2 full cycle SAP projects with the relevant modules
b)  Have Integration experience between multiple SAP modules
c)  Have ability to deliver business requirements using standard SAP functionality
d)  Be able to build strong working relationships with diverse stakeholders, be an effective team player and make positive contributions
e)  Have strong communication skills, both oral and written
f)  Have excellent attention to detail with the ability to translate and document business needs into functional requirements and design
g)  Demonstrate ability to rigorously test system solutions with real business scenarios
Desirable Skills
·  Demonstrated experience implementing or use of SAML authentication
·  Demonstrated ability to work in a continually changing environment
·  Demonstrated ability to adapt and apply existing techniques and methodologies
·  Be familiar with programme and project management techniques and processes
·  Have experience in directing and delivering ICT related projects.
A resume must be provided for each candidate.
18.  / Intellectual Property Rights – ownership of Contract Material / The Department owns the Intellectual Property Rights in Contract Material unless Vendor ownership of Intellectual Property Rights in Contract Material (clause13.5) is selected.
19.  / Limitation of liability – cap / $10 million dollars per occurrence
20.  / Insurance / As per the Deed.
21.  / Fee structure / Hourly rate excluding GST and this must either be inline or less than the hourly rate stated in the deed of standing offer.
22.  / Other requirements
E.g Location, Security Clearance Level / The specified personnel must be covered by the Workers Compensation in the relevant States or Territory.
The successful candidate is required to undertake police check to be conducted by DSS. Start date is subject to finalised police check. Unfavourable outcome may result to early termination of the contract.
Eligibility to obtain and maintain a Baseline security clearance is required for these roles.
The successful candidate will be based in ACT.

YOUR RESPONSE

Name / First Name / <response>
Surname / <response>
Gender / <response>
Your mobile number / <response>
Your email / <response>
Date of birth / <response>
Home address / <response>
Availability / <response>
Rate (Excluding GST and Agency Fee) / Your Rate Excluding GST and Agency Fee>
<response>
Citizenship Status / Australian Permanent Resident Work Visa
Security Clearance / Clearance Level: / <response>
Date Granted: / <response>
Department: / <response>
Department contact: / <response>
Referee 1 / Name: / <response>
Title:
Organisation:
Professionals relationship to you:
Phone:
Mobile:
Email:
Referee 2 / Name: / <response>
Title:
Organisation:
Professionals relationship to you:
Phone:
Mobile:
Email:
Other Requirements / The successful candidate is required to undertake police check to be conducted by DSS. Start date is subject to finalised police check. Unfavourable outcome may result to early termination of the contract.
The successful candidate will be based in Tuggeranong, ACT.

SELECTION CRITERIA

Important:

Applicants should provide a brief (1 to 2 page) statement that summarises their experience and suitability for the role with respect to the following criteria.

SELECTION CRITERIA:

Core Skills

Staff put forward by an agency for the SAP FI Technical Lead position must:

1. Demonstrated expert knowledge of SAP Financials Modules, including: General Ledger (FI-GL) (including Electronic Bank Statements), Accounts Payable (FI-AP), Fixed Assets (FI-FA), Cost Centre Accounting (CO-CCA), Profitability Analysis (CO-PA), Internal Order Accounting, Profit Centre Accounting (EC-PCA), Purchasing (MM) and their connectivity with other SAP (financial and HR) and financial systems.
2. Demonstrated system expertise in the SAP ECC6 FI, CO and MM applications and experience in designing, configuring, testing and implementing SAP solutions.
3. Demonstrated experience and knowledge of the principles and best practices for the delivery of reports and reporting requirements.
4. Demonstrated experience in technical team management including capacity planning, effort estimates, stakeholder management, documentation control and knowledge transfer.
5. Demonstrated understanding of the Australian Government financial framework and a minimum of 10 years’ experience in the configuration of SAP FICO and MM.
6. Demonstrated an excellent understanding of accounting concepts and financials systems processing and demonstrated experience in performing system assurances.
7. Demonstrated experience and working knowledge of Public Sector accounting and/or tertiary qualifications in accounting are highly desirable.

Staff put forward by an agency for the SAP FI Technical Specialist positions must:

g.  Demonstrated expert knowledge of SAP Financials Modules, including: General Ledger (FI-GL) (including Electronic Bank Statements), Accounts Payable (FI-AP), Fixed Assets (FI-FA), Cost Centre Accounting (CO-CCA), Profitability Analysis (CO-PA), Internal Order Accounting, Profit Centre Accounting (EC-PCA), Purchasing (MM) and their connectivity with other SAP and financial systems (financial and HR).

h.  Demonstrated system expertise in the SAP ECC6 FI, CO and MM applications and experience in designing, configuring, testing and implementing SAP solutions.

i.  Demonstrated experience and knowledge of the principles and best practices for the delivery of reports and reporting requirements.

j.  Demonstrated understanding of the Australian Government financial framework and a minimum of 10 years’ experience in the configuration of SAP FICO and MM.