Annex 1 of the Application for Certification for Scuba Diving Service Providerspage 1 of 24

Annex 1 of the application for certification for scuba diving service providersPage 1 of 24

Annex 1to the application of for certification of scuba diving service providers for recreational scuba diving in
accordance with EN 14467
Applicant
StreetPostal Code/Town
All documents specified under point 1.1.0 have to be submitted to DIN CERTCO in German or English (if necessary in digitalized form) since they are an essential component of the application for certification of diving service providers. They will be revised and are required for the on-site assessment. Please note that the required application documents must be submitted in full to DIN CERTCO at least six weeks before the date of the on-site assessment.
-Pages 1 – 4 (1.1.0 checklist) of this annex help the applicant to review whether all documents are complete, and they are also submitted to DIN CERTCO.
-Points 1.1.1 – 1.3.1 have to be answered accordingly in form of a description by the applicant.

1.1.0Completeness of documentation (checklist; pages 1 – 4)

General rules establishing procedures (diving organisation(s)/training guidelines)
done / see annex No.: / will be submitted on
Declaration of the diving organisation(s) about EN-conformity
done / see annex No.: / will be submitted on
Description of business purpose
done / see annex No.: / will be submitted on
Description of all diving services offered
done / see annex No.: / will be submitted on
Description of all other services offered
done / see annex No.: / will be submitted on
Description of premises/facilities
done / see annex No.: / will be submitted on
Description of technical equipment
done / see annex No.: / will be submitted on
Description of emergency equipment
done / see annex No.: / will be submitted on
Risk assessment for each diving location
done / see annex No.: / will be submitted on
Emergency plans
done / see annex No.: / will be submitted on
Opening times (all year round / seasonal (when) / daily)
done / see annex No.: / will be submitted on
Normal daily business hours
done / see annex No.: / will be submitted on
Advertising material of the center available in which languages?
done / see annex No.: / will be submitted on
Information on website provided in which languages?
done / see annex No.: / will be submitted on
Customers can be attend in which languages?
- Organized diving / - Training
done / see annex No.: / will be submitted on
Which languages can be used for dealing with local authorities / security organs / first-aid-services?
done / see annex No.: / will be submitted on
Which customer data are stored and how (chip cards, PC, ...)?
done / see annex No.: / will be submitted on
Samples of all customer forms/literature used in business:
done / see annex No.: / will be submitted on
Name of the responsible manager
done / see annex No.: / will be submitted on
Qualification (certificate, brevet, ...) of the responsible manager in accordance with EN 14413-2
done / see annex No.: / will be submitted on
Proof of his/her/their experience of at least two years as scuba instructor(s) in accordance with EN14413-2
done / see annex No.: / will be submitted on
Who is substitute during absence, which qualification, date of issue, organization?
done / see annex No.: / will be submitted on
Qualification of the responsible manager(s) to teach in at least two special courses for ** stars
done / see annex No.: / will be submitted on
Qualification of the responsible manager(s) to teach in at least four special courses for *** stars
done / see annex No.: / will be submitted on
Qualification of the responsible manager(s) to teach in at least six special courses for **** stars
done / see annex No.: / will be submitted on
Qualification of the responsible manager(s) to teach in at least eight special courses for ***** stars
done / see annex No.: / will be submitted on
Additional qualification of the responsible manager(s) to train scuba instructors for ****/***** stars
done / see annex No.: / will be submitted on
Names of qualified personnel (native language)
done / see annex No.: / will be submitted on
Description of premises
done / see annex No.: / will be submitted on
Air-conditioning / heating of classrooms
done / see annex No.: / will be submitted on
Which kind of media are used for teaching (overhead, beamer, flipchart, video, etc.)
done / see annex No.: / will be submitted on
How many employees are available to conduct classes?
done / see annex No.: / will be submitted on
Maximum number of participants per course
done / see annex No.: / will be submitted on
How many courses can be conducted at the same time?
done / see annex No.: / will be submitted on
Teaching is carried out according to which guidelines/rules (association)
done / see annex No.: / will be submitted on
Focus of training actually completed
done / see annex No.: / will be submitted on
Description of confined waters used for training
done / see annex No.: / will be submitted on
If necessary, qualification for heading organized dives in accordance with EN 14153-3
done / see annex No.: / will be submitted on
Qualification for heading organized dives in accordance with EN 14153-3 for ** stars or more
done / see annex No.: / will be submitted on
Qualification for teaching in accordance with EN 14413-1
done / see annex No.: / will be submitted on
Proof of contractual relationship of at least one instructor in accordance with EN 14413-2 for **** stars
done / see annex No.: / will be submitted on
Proof of contractual relationship of at least one other instructor in accordance with EN 14413-2 for *****stars
done / see annex No.: / will be submitted on
Proof at least one Nitrox or Rebreather instructor for ***** stars.
done / see annex No.: / will be submitted on
Proof of a sufficiently qualified sales assistant for ***** stars
done / see annex No.: / will be submitted on
If necessary, proof of required qualification/ability to operate compressor
done / see annex No.: / will be submitted on
If necessary, proof of required qualification/ability to operate compressor for ***/****/***** stars
done / see annex No.: / will be submitted on
If necessary, proof of required qualification/ability for service/maintenance etc. for ****/***** stars
done / see annex No.: / will be submitted on

1.1.1Diving

Guided dives for autonomous groups
Organized dives for autonomous groups
“Discover scuba diving”
Trips of several days possible at home and abroad

1.1.2Training and courses

Training of scuba divers Level 1 - 3 (** stars or more)
Training of scuba instructors Level 1 (**** stars or more)
Training of scuba Instructors Level 2 (***** stars)
Training for Rebreather, Nitrox, ... (***** stars)
For ** stars or more please name at least two special courses
For *** stars or more please name at least four special courses
For **** stars or more please name at least six special courses
For ***** stars please name at least eight special courses
Diving for children (**** stars or more)
Training and courses according to the guidelines/rules of which organization respectively (** stars or more)

1.1.3Diving locations and description with risk assessment

Pool or confined water (** stars or more)
- Please indicate distance/transfer/localities
Pool or confined water available in the proximity (**** stars or more)
- Please indicate distance/transfer/localities
Pool or confined water in the proximity; available at any time (***** stars)
According to annex “Dive site”
- Please submit a proof for each dive site separately
For training of novices – number of diving locations (** stars or more)
For novices after finishing a course – number of diving locations
for advanced divers – number of diving locations
Denomination/name of each diving location outlined separately indicating its reference number. Please enter the reference number here:

1.1.4Customer Service

Workshop for minor repairs (** stars or more)
Maintenance and revision (**** stars or more)
Sale of ABC equipment and small parts (**** stars or more)
Sale of diving equipment and accessoires (***** stars)
Rental of normal diving equipment, e.g. instruments, suits, SCUBA, jacket (** stars or more)
Rental only to diving clients (** stars or more)
Rental independent from diving offers of the center (**** stars or more)
Rental of special diving equipment (scooter, camera, Rebreather, ...) (***** stars)

1.1.5Air supply

Air: external filling plant
Air: own filling plant
Nitrox: external filling plant
Nitrox: own filling plant
Alternative breathing gases: external filling plant
Alternative breathing gases: own filling plant
Only for diving clients
Also for non-diving clients
Breathing chalk for Rebreather
Opening hours on appointment
Opening hours specified from / to:
Opening daily during normal local business hours from / to:
Waiting time (on agreement)
Waiting time a maximum if 30 minutes

1.1.6Food and services

Drinks in the vicinity of the center
Drinks in the immediate vicinity of the center (< 100 m)
Drinks at the center
Drinks on board or bus
Snacks/food in the vicinity of the center
Snacks/food in the immediate vicinity of the center (< 100 m)
Snacks/food at the center

1.1.7Accommodation in accordance with the center’s standard

Type of accommodation (hotel, apartment/bungalow, private accommodation, camping site)
Accommodation standard
Accommodation (single/double room, rooms for groups)
Distance accommodation - center

1.1.8Other services

Family-friendly
Child care facilities
Transfer service from point of arrival (airport, train station, ...) to accommodation and back
Transfer service from accommodation to the center and back

1.1.9Infrastructure/premises, organization and personnel

Location of the service provider
Premises reception area
Accessibility
Sink/cleansing facilities for diving equipment
Drying/storage room for diving equipment
Classroom where?
Classroom: light in classroom can be dimmed
Classroom: moderate temperature
Classroom: air conditioning
Classroom: area without disturbances
Classroom: simple seats
Classroom: seats and facilities for taking notes
Classroom: professional/comfortable seats and facilities for taking notes
Media: board
Media: flipchart
Media: pinboard
Media: display on projection screen
Media: display on TV/PC screen
Media: daylight projector (Beamer)
Media: transparency (Overhead)
Media: video player
Media: CD/DVD player
Media: visual aids (tables, charts, models, etc.)
Media: possible change of media/displays

1.2.0Technical facilities/equipment

Compressor(s) – types, number
Air/liter capacity
Type of device for filling with Nitrox
Buffer battery – number of bottles, volume
Capacity, maximum percentage of O2
Type of device for filling with alternative breathing gases

1.2.1Emergency equipment

First-aid-equipment suitable for scheduled diving activities
Device for administering oxygen (at least 15 l/min for 20 min.)
Depending on local conditions, possibilities to make emergency calls with list of numbers and radio frequencies
Emergency plans depending on diving location

1.2.2Rental equipment

Quantity and type of available respirometers
Quantity, type, size and valve type of air bottles
Quantity and type of air bottles for Nitrox
Quantity and type of air bottles for mixed gases
Quantity, type and size of diving suits
Quantity, type and size/volume of diving suit accessories
Quantity, type and size/volume of taring devices
Quantity and type of diving instruments
Quantity and type of ABC equipment and small parts
Quantity and type of underwater photo and film equipment
Quantity and type of other special equipment

1.2.3Organization / business hours

Daily: occasionally / on demand
Daily: open all day
Daily: open during normal business hours
During the year: occasionally / on demand
During the year: regularly during seasons (>3 / < 6 months)
During the year: regularly during seasons (> 6 months)
During the year: regularly during seasons (> 10 months)

1.2.4External presentation

Internet presence (*** stars or more)
Presentations in catalogues (***** stars)

1.2.5Reservations

Reservation by phone
Reservation by fax-/e-mail
Reservation via internet or travel agencies/reservation platforms (for centers abroad)

1.2.6Payments

Payment on the spot in cash
Payment by bank transfer / direct debit
Payment by major credit cards

1.2.7Organization for the protection of nature and environment

General organizational steps to avoid damage to the environment
Conveying the concept of environment protection / own good example
Environmental aspects included in training
Corresponding commitment of personnel
Rules for behaviour under water in the sea
Rules for behaviour under water in inland waters
Rules for behaviour on board at sea
Rules for behaviour on board in inland waters
Appropriate choice of entry into water
Behaviour of divers/groups of divers
Appropriate storage of equipment before/after dive
Control mechanisms for rules

1.2.8Processes (bulletin board)

Time schedule for dives according to diving location indicated with reference number:
Time schedule for classes
Time schedule for transfer services
List of personnel indicating responsibilities
Emergency procedure, next pressure chamber, phone numbers physician, emergency services, etc. according to diving location indicating a reference number:

1.2.9Technical organization

Maintenance facilities air bottles and valves
Testing intervals air bottles ensured/accomplished in accordance with current requirements
Testing intervals air bottles in accordance with which requirements
Testing/maintenance facilities for respirometers
Tools/testing devices suitable for this purpose
Testing/maintenance intervals ensured/accomplished
Testing/maintenance intervals in accordance with which requirements/criteria
Testing/maintenance facilities for compressors
Tools/testing devices suitable for this purpose
Compressor books kept when/how/ by whom
Testing/maintenance intervals/exchange of filters ensured/accomplished
Testing/maintenance intervals/exchange of filters in accordance with which requirements/criteria
Testing/maintenance facilities for Nitrox/mixed gas supply
Tools/testing devices suitable for this purpose
Documentation kept when/how/by whom
Testing/maintenance intervals/ ... ensured/accomplished
Testing/maintenance intervals/ ... in accordance with which requirements/criteria
Other maintenance and repair facilities
Tools/testing devices suitable for this purpose

1.3.0Samples of customer forms / literature

Registration form(s)
Price lists
Literature informing about services offered
Literature informing about requirements for using the service
Literature informing about included/recommended insurances
Literature/questionnaires about health requirements
Literature informing about the validity/restrictions of the desired qualification
Literature about recording/passing-on personal course data (data protection)
Rules of behaviour over/under water, on board, ...

1.3.1Personnel

Current qualification: certificate(s)/brevet(s)
Proof of at least two years experience as scuba instructor
Designated qualified personnel (native language)
Experience and knowledge of the site
TL 1 qualification; applicable to EN conform organizations
TL 2 qualification; applicable to EN conform organizations
Teaching competencies for the scuba courses offered; applicable to EN conform organizations
Competencies for conducting classes/examination for these scuba courses; applicable to EN conform organizations
Qualified personnel for operation of compressor
Qualified personnel for testing/maintenance of compressor
Qualified personnel for operating of Nitrox/mixed gas supply
Qualified personnel for testing/maintenance of Nitrox/mixed gas installation
Qualified personnel for maintenance of air bottles and valves
Qualified personnel for testing/maintenance/revision of respirometers
Qualified personnel for other maintenance/repairs carried out/offered