JOSEPH A. PAYNE
1427 Forest Hills Drive, New Tazewell, TN 37825
865-692-9485
Email -
Sir/Madam:
In order to obtain the positionof Supervisor Warehouse/Inventory with your organization, I am offering my knowledge, skills, and abilities. Attached is a copy of my resume. My strengths include:
·As lead technician for General Services for the Federal Deposit Insurance Corporation, Knoxville Liquidation Office in 1985 thru 1987 I managed the inventory of all office supplies for an office of some 300 to 400 employees. I was responsible for the requisitioning of the supplies by getting low bids from several different office supply companies in the Knoxville area.
·As general manager for a Knoxville Corporation who owned three specialty yogurt shops, I was in charge of all hiring, training as well as day-to-day operation for two of these stores for a period of three years. While Assistant Transportation Manager at Santa Anita Race Track, Arcadia, California during the 1984 Olympic Games, I was in charge of 15 volunteer drivers whose job it was to shuttle Officials between events for Equestrian Sports.
·Developed former employer's, a Securities Broker-Dealer firm, first web site and maintained it for two years. Offered phone support for installation and use of Financial Software offered by Fidelity Investment Corporation to its Broker/Dealers for which it held broker license Included Internet Trading instructions. Was responsible for upgrading and maintaining 40 workstations and installation and networking all new equipment to the office NT Server. Able to study problem situations, identify solutions, and utilize troubleshooting skills to implement hands-on repair and reduce equipment downtime
Now, after managing the sale of property for my family I am returning to my home town of New Tazewell and am seeking career oriented employment.
If your goals include the addition of a dedicated employee who can step in, function in numerous capacities, manage specific tasks/special projects, and work toward corporate goals, then you will discover that I will be an immediate and long-term asset to your organization.
Please take the time to review my resume. I would appreciate meeting with you in person to discuss your needs and organizational objectives, along with my abilities to fulfill them. My salary requirements are negotiable.
Thank you for your time and attention. I look forward to hearing from you.
Sincerely,
Joseph A. Payne
JOSEPH A. PAYNE
1427 Forest Hills Drive
New Tazewell, TN 37825
Phone - (865) 692-9485 Email -
CAREER SUMMARY
Customer Service – Technical Support, that has given me experience dealing with the public. Administrative support for government projects dealing with computer software, database development, information management, web-page design and office administration. Personal business website and private company innovation of Internet technology has led me to pursue training in Network Administration and Internet development software. Offer an outstanding work ethic and the ability to learn quickly. Have the drive, intelligence, and flexibility to adapt the following computer skills to any industry:
Computer Skills
·Administration of NT 4.0 ·Microsoft FrontPage
·Paint Shop Pro 7.0 ·Microsoft Publisher 2000
·Microsoft Office 2000·Adobe Exchange
·Microsoft Outlook2000 ·Dreamweaver 4.0
·Windows 2000/NT·Adobe PageMaker 4.0
·WordPerfect 7.0·Adobe PhotoShop 5.0
·HTML Coding and Language·Netscape Communicator 7.0
PROFESSIONAL EXPERIENCE
Poly Product Buyer 6/2004 – Present - Shelby Williams Industries, Morristown, TN
Working thru Staffing Solutions I am in the Purchasing Department of one of the top chair manufactures in the industry. Assigned to create purchase orders.
· Using AS/400 create and maintain Purchase Orders, search materials list to verify concise product identification for orders and contact vendors for pricing and availability.
Customer Service 9/2003 – 2/2004 - Americas Collectibles Network, Knoxville, TN
Initiate and complete phone sales for number one retailer of Gemstones and Jewelry in United States.
· As a call-center representative it was my job to extend courtesy and professionalism to customers.
Self-employed Land Developer 6/2001 – Present - Eagle Landing Subdivision, Tazewell, TN
Coordinated all business transactions for Payne Family Trust that resulted in July 2002 sale of 145 acres of property.
· After interviewing several auction companies in East Tennessee area selected East Tennessee Realty, Maynardville, TN to conduct sale of property. Worked with Claiborne Planning Commission for final approval of subdividing land into 5 acre tracts and hired local contractor to construct over two miles of gravel roads.
· As an owner of two five acre tracts and one of two trustees assigned to development bi-laws for the group of homeowners I am now acting Vice-President of Eagle Landing Subdivision Property Owners Association.
Customer Service 10/2001 – 3/2003 - Americas Collectibles Network, Knoxville, TN
Initiate and complete phone sales for number one retailer of Gemstones and Jewelry in United States.
· As a call-center representative it was my job to extend courtesy and professionalism to customers. Received several bonuses and incentive awards, the most recent September 2002, Sales Agent of Month.
Help Desk Telephone Support 8/2000 – 8/2001 - ClientLogic, Oak Ridge, TN
Offer telephone support of BellSouth’s Asymetrical Digital Subscriber Line (ADSL) modems. Knowledge of internet protocol (IP) installation is required as well as Dialup Networking (DUN).
· Two weeks intensive training on installation and troubleshooting procedures for Efficient Network’s and Alcatel modem hardware. Oracle database operation was required for record keeping purposes.
Webmaster/Genealogical Research 8/99 – Present - WEBWORKS, INC.,Knoxville, TN
Responsibilities include research development, design and maintaining a Genealogical Business website.Developed e-business advertising and marketing strategies. Receive affiliate commissions from Ancestry.com and other commercial advertisers.
· Website located at
Webmaster/Computer Analyst 9/97 - 8/99 - SECURITIES SERVICES NETWORK, INC.,Knoxville, TN
Responsibilities included design and maintaining the company's web-pageand all maintenance to the site. Offered technical phone support for financial software used by Fidelity Investment Corp. to manage Broker/Dealer accounts. Initiated Internet accounts with Fidelity Investment for accessing client accounts on-line. Installation of all new desktop workstations, including networking the workstations to Windows NT Servers. Upgraded existing 486 workstations with memory. Assisting the Technical Lead for computer support.
·Use of FrontPage extensions and HTML Coding for maintaining the company web-site.
·Installation of Microsoft Office97 and Outlook97.
·Use of Microsoft Publisher, Adobe PageMaker, Exchange and PhotoShop and PaintShop Pro to place newsletters and administrative manuals online.
JOSEPH A. PAYNE
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PROFESSIONAL EXPERIENCE (continued)
Customer Service 7/1997 – 12/1997 - Shop-At-Home Network, Knoxville, TN
Initiate and complete phone sales for at home shopping network.
· As a call-center representative it was my job to extend courtesy and professionalism to customers. (Salary $8.00 hr.)
Information Specialist 10/91 - 5/97 - LOCKHEED/MARTIN ENERGY SYSTEMS, INC., Oak Ridge, TN
Subcontracted through Pacific Western Technology, Oak Ridge, TN. Responsible for distribution of controlled documents for Information Management's K-25 Document Center. Obtained necessary signatures and made copies. Assembled and organized and distributed document packets.
Subcontracted through University of Tennessee, Knoxville, TN. Managed the Clinch River Remedial
Investigation’s Information Management System’s (IMS) DocumentControlCenter andassisted Oak Ridge National Laboratory (ORNL) and Lockheed / Martin in retrieving documents for litigation brought against them by commercial boat dock owners.
Subcontracted through TempSystems, Knoxville, TN. Indexed, bar-coded, shelved and retrieved records of the Environmental Restoration Team working at the K-25 Gaseous Diffusion Plant.
Assistant Manager 11/90 - 9/91 - ADVENTURE SWIM AND SCUBA, Knoxville, TN
Utilized sales experience and professionalism to assist customers with selections, purchases, and returns. Improved the store efficiency through the completion of assigned tasks and worked one-on-one with customers to increase sales. Supervised two sales associates.
·Projected a positive image of the company and resolved customer complaints.
·Operated cash register and balanced drawer.
·Obtained diving certification and assisted in scuba instruction.
General Manager 7/87 - 11/90 - KULTURA, INC., DBA / ZACKS YOGURT, Knoxville, TN
Supervised and directed daily sales and management activities with the goal of meeting / exceeding store sales objectives, providing top levels of customer service, and maintaining a facility directed to fulfilling customer's needs. Managed all staffing activities including recruiting, hiring, training, and supervising employees. Maintained all store inventory, purchasing, advertising, and prepared payroll reports.
·Managed three locally franchised specialty yogurt shops.
·Supervised 15 counter clerks and one manager.
·Increased sales by 50% after first year.
General Services Lead Technician 7/85 – 7/87 - FEDERAL DEPOSIT INSURANCE CORP. Knoxville, TN
Supervised and directed daily activities of three General Services Clerks in routing mail and supplies to an office of more than 400 employees. Maintained office supply inventory by accepting low bids from local Supply Stores. In charge of disposal of all classified documents at end of each working day. Maintained service log and scheduled maintenance for fleet of 12 vans and automobiles used by Liquidation Staff.
Freelance Experience
WEBPAGE DESIGN, Knoxville, TN
Utilize personal 2135CT Toshiba Laptop.
·Baker-Peters Jazz Club, Knoxville, TN, 6/97.
-Created informational advertisement website.
·ClaiborneCounty Genealogical Society, Claiborne County, TN, 4/96.
-Continually update website.
Volunteer Work
Assistant Scoutmaster for Troop 502, Halls, TN (1994-1997)
Volunteer for Family Genealogy and HistoryCenter, LDS, Knoxville, TN (1992-1996)
Past activities chairman of East Tennessee Divers Association (1993)
Trustee/Vice-president Eagle Landing Property Owners Association – Claiborne County, TN (2003-2004)
HONORS / AWARDS
Sales Agent for the Month, Americas Collectibles Network, Inc. – Sept. 2002
Commendations for Security Work, Equestrian Sports, Los Angles Olympic Games -1984
Claiborne County Conservation Farmer of the Year,Claiborne County Soil Conservation Service -1982
High Quality Step Increase and Top Employee Suggestion for Year, United States Department of State, U. S. Passport Office, Bureau of Security and Consular Affairs - 1972
EDUCATION
GENERAL SERVICES ADMINISTRATION – 1973Economic Order/Inventory Control
LINCOLNMEMORIALUNIVERSITY, Harrogate, TN- 1978
Bachelor of Science, Business Administration, minor in English.
DRAUGHON'S JUNIOR COLLEGE, Knoxville, TN - 1988
Associates of Business Science, Computer Programming. / COMPUTERLEARNINGCENTER, Knoxville, TN - 1998
Networking Essentials and Administering Microsoft Windows NT 4.0.
TECHNOLOGYTENNESSEECENTER, Knoxville, TN– 2002-2003
PC Networking Technology
JOSEPH A. PAYNE
REFERENCES
Mr. Jim McMurray
United Country Stone Realty & Auction
1725 Main Street
Tazewell, TN 37879
(423) 626-5226
Mr. Gary Brooks
Claiborne Farmers Cooperative
605 3rd Ave.
New Tazewell, TN 37825
(423) 626-5251
Mrs. Martha Whitworth
Frostee Freeze Drive-in Resturant
Hwy 33
Tazewell, TN 37879
(423) 626-5231