Dubai,United Arab Emirates
Mob: (+971) 504685908
Email:
Nationality: / Indian
Resident of: / Dubai,UAE
Birth date: / May 27, 1977
Gender: / Female
Religion: / Christian
Marital Status: / Married
Hobbies: / Reading story books.
Visa Status:
UAE Driving License
Current Salary
Expected Salary / Employment Visa
Under Process
Dhs. 5000/-
Dhs. 6500/- to Dhs. 8000/-
Languages Known:-
English (speak, read & write )
Hindi (speak,read & write)
Marathi (speak ,read & write)
Gujarati (speak, read & write)
Konkanni (speak and read)
Key Competencies:-
Customer Service / Ability to understand the requirement of the customer.
Good oral and communication skills
Inventory Management
Marketing, promotion and selling strategy
Computer literate
Good time management skills.
Ability to work in a team and coordinate work functions.
proficient and result-oriented professional with proven skills in representing employer organization in administration and operations, Sales & Marketing and Fleet Management for 9 years with Hanco Limousine and Rental LLC and Paramount Leasing and Car Rental LLC in UAE and 4 years experience of Administration in India.Highly experienced Management Professional rich experience in Marketing, Key Account Management, Business Development and Client Relations.
To seek employment suitable for my qualifications seeking a record to help generate more benefits for your company.
Sincere and adaptable to change, patient, resourceful, dedicated and industrious. Willing to be trained and learn new things and is highly motivated to any kind of work.
Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate persuasively and follow through diligently.
Technically skilled—Proficiency in Word, Excel, PowerPoint, Microsoft outlook, Speed and CabmanSystem (in Rental and Limousine), Armada and AS400.
Completed Product & Sales Training. The training course included training for special skills & Techniques needed to sell on the phone.
Achieved consistent career growth based on excellent service provided to the customers in Hanco Car Rental and Limousine services.
Proven ability to handle high grade of administrative role and client servicing in a fast paced and competitive working environment.
Gained outstanding experience in a customer driven environment and achieved a cumulate understanding of customer requirements and providing solutions to their needs up to their maximum satisfaction as per the service level of agreement.
Operation Incharge Cum Counter Sales Executive (Rental and LIMO)Al Tala International Transportation Group(Saudi)
Administrative Incharge , Sales Secretary and Asst HR.
Paramount Leasing and Car Rental LLC. Dubai
Secretary Cum Receptionist
Emirates Technopack LLC, Dubai / Jul 2012-Till Date
Jan 2005-Jun 2012
Oct 2003 – Dec 2004
Secretary Cum Receptionist
Techlink Devices Pvt. Ltd - Mumbai / Sep 1999 – March 2002
Operation Incharge cum Sales Executive (Rental and LIMO)
Preparing duty schedule for operations staff and drivers 50(member on the team).
Assigning drivers for certain duties.
Opening Rental Agreement for walk in customer as well as cooperate customer. Ensure that all proper documents are there and vehicles are delivered on time.
Preparing D/W/M quotation for rental as well as Limo vehicle
Checking reservation on a daily basis.
Follow up on vehicles sent to agencies / workshop for service or repairs.
Attending to staff and customers complaints.
Conducting spot checks.
Responsible for obtaining / renewing drivers RTA permits and port passes.
Handling all credit and cash Limo operational activities for Movenpick JLT, Movenpick Deira, Warwick Hotel, Intercontinental, ICRS, Crowne plaza DFCand Deira.
Responsible for new vehicle registration and renewals (Limousine and Car Rental)
Insurance coordination in terms of the fleet policy of the company.
Monitoring of Salik Balance for all fleet vehicles.
Coordinating in RTA in terms of new policy and procedures.
Coordinating in workshop for the service, repair, maintenance and accident.
Assisting the Operations Manager on day to day activities.
Maintains a complete inventory system through recording of all expenditures and incomeof each vehicle, maintenance equipment gasoline, repair parts, supplies, etc.
Monitors user departments by analysis of vehicle and equipment utilization andevaluation of equipment specifications.
Handles everyday operations of the branch.
Examines reports for accuracy on each vehicle and piece of equipment repaired; writesreports on vehicles and equipment repaired.
Check the condition of the vehicles before releasing to the client/customer.
Any accident made by parties, checks whether the police report is valid or void and collects the necessary documents (license, visa/labor and passport copy) in order to claim the insurance for the vehicle.
Assist the Manager of Fleet Services with the development of the operating and capital budgets for the Fleet Services Division
Prepare, implement and maintain control process system safety and operating procedures
Coordinate in Fleet department for the availability of the vehicles
May serve as the back-up to the Office Manager as required.
Supervise/ monitor the daily task assigned to the drivers
Physically check the vehicles to be delivered to the clients/customer to avoid complaints.
Instruct employee to bring vehicle to a Fleet Operations garage for bodywork estimates
Assisting the fleet manager for implementing the procedures for Fleet Management
Supervises all Fleet Services employees; trains, evaluates and disciplines employees.
Assists in the development of the Fleet Services budget to include a review of past year
Implements and monitors a preventative maintenance program to ensure cost effective
Administrative Incharge, Sales Secretary and Asst HR.
Serve as a secretary to the AGM, DGMas well as the sales person of the company; greet visitors and attend all telephonic calls, maintain files and records of all the daily correspondence.
Prepare general correspondences, purchase orders and other materials from rough draft, copy, marginal notes or verbal instruction.
Answer correspondence as directed by supervisor.
Fixing an appointment for a meeting of all Sales Staff and Managers of the Company as well as maintaining a calendar of appointment schedule accordingly.
Preparing Rental Agreement related to deliveries and collections of the vehicle.
Attending the customers complains related to service and maintenance of the vehicles and coordinate with a particular department to solve the problem on time.
Receive and sorting out all incoming mails and couriers.
Perform multi-pragmatic tasks successfully.
Maintain confidential information of office related information.
Attend in-services training to improve skills and knowledge of office work.
Entering Fine System in IBM AS 400 Admin Systems.
Preparing memo and follow up with the HR and Commercial Department regarding paying telephone bills and mobile bills on time, collection and submission of the passport of the staff as well as their family members, follow up with the leave and due clearance as well as booking the tickets on the time of Emergency leave of the staff.
Follow up with the commercial department regarding maintenance work to be carry out in Staff Accommodation as well as in office
Taking care of all the stationary and pantry items required for the Office and follow up for it till it has been delivered.
Preparing Quotation of the vehicles as well as sending invoices to all the customers by email on time.
Downloading Salik from RTA Site and entering it in the system accordingly
Distributing email within the department with the help of lotus notes
Follow up with the health insurance card as well as reimbursement of the medical expenses incurred by the staff.
Submission of passport to the HR department of the existing staff as well as of the new staff .
Maintaining attendance register and keeping proper track of employees attendance.
Administative Job
LIC Housing Finance –Mumbai (June 1997– June 1999)
AS 400 and Seminar for work related
Paramount leasing and Car Rental LLC
Speed and Cab man System
Hanco Organization –Dubai- UAE
ACADEMIC / Commerce Graduate from Mumbai University in 1997.Diploma in Secretrial Course from Davars college in Mumbai
Diploma in Basic Computer Programme
COMPUTER AND TYPING / Knowledge of MS OFFICE (Word, Excel and Powerpoint)
English and Marathi typing speed 60 W.P.M
Shorthand 60 W.P.M