Job title:Events Officer

Location:Head Office, 61a Great Suffolk Street, London, SE1 0BU

Department:Fundraising

Team:Events

Reporting to:Challenge Events Manager and Special Events Manager

Background:The Events team is part of a successful Fundraising team that includes a Corporate Partnerships Team, a Trusts team, a Major Donors team and a Volunteer Fundraising team.

Main purpose:To provide effective support for the Challenge Events Manager and Special Events Manager, to achieve agreed fundraising targets and objectives through the delivery of a series of high quality events. The main focus will be:

Providing key and intensive support to the Challenge Events Manager, concerning the planning and implementation all aspects of our challenge, running and cycling portfolio.

Developing relationships with participants, individuals and organisations to maximize on fundraising targets and ensure long term charity involvement.

Providing key support in the organisation of all aspects of the Special Events programme including sourcing prizes, managing guest lists, marketing and liaising with suppliers.

Key areas of responsibility :

Delivering a highly successful London Marathon event, cultivating participants, organising logistics of the Expo and managing marathon Sunday. Ensure that income targets are met and complete follow up and evaluation afterwards.

  • To manage and deliver the Ride London Surrey 100 event, providing high levels of supporter care and ensure income targets are met and complete follow up and evaluation afterwards.

To support the Challenge Events Manager with Muscular Dystrophy UK’s Town and Gown 10k run series. Focusing on the marketing and recruitment of Oxford and Cambridge Town and Gown, and Oxford’sjunior 3k Run participants and helping with on the day logistics at both events.

Under the direction of the Challenge Events Manager, develop and maintain fundraising relationships with recruited marathon and Town and Gown participants and ensure they receive the best in donor care; offering advice, support and encouragement and monitoring their financial performance.

To work closely with the Regional Development team in the promotion and recruitment for events in our larger cycling portfolio.

To support the Special Events Manager with key elements of activity within the special events portfolio, taking ownership of key projects, ensuring targets are met for income, publicity, marketing, supporter development and other.

To work with the Online Manager to create and update event related web pages on the Muscular Dystrophy UK website and appropriate related external websites. Be the social networking ambassador for the events team regularly providing content through Facebook and Twitter.

To ensure that up-to-date computerised and manual records are kept, relating to existing and potential event participants with responsibility of monitoring income totals and thanking.

To handle any other duties as defined by the Challenge Events Manager, Special Events Manager and Head of Events.

Initiative:

Initiative in maintaining good relationships with other staff within the charity to assist in joint working, strengthen communication, solve problems and to ensure that the charity’s objectives are met.

Initiative in maintaining a high level of sensitivity and tact when liaising directly with people affected by muscular dystrophy.

Values and Behaviours:

Commitment to excellent customer service.

Professional approach to all matters.

Positive attitude and manners that reflect the charity’s values.

Contribute to the development of the charity and the fundraising team.

Commitment to equal opportunities.

1 Education and qualifications

  • Educated to degree level or equivalent

2 Experience

  • Experience in events organising either in the voluntary or

corporate / commercial sector

  • Working with volunteer committees
  • Experience of using a database (preferably Raisers Edge)
  • Experience of producing promotional materials/writing applications

3 Skills

  • Developed writing skills for correspondence with an external audience
  • Strong communication skills to deal effectively in person and by telephone with

a wide range of people in a friendly but professional manner

  • Attention to detail; high degree of accuracy
  • Self motivated with a systematic, consistent and methodical approach to work
  • Ability to prepare monthly work plans/reports which meet measurable targets
  • Competence in using Microsoft Word and Excel
  • Numeracy
  • Ability to prioritise tasks and work flexibly to meet deadlines

4 Personal Qualities

  • Enthusiastic, highly motivated and a positive attitude
  • Creative – good lateral thinker
  • Tact, diplomacy and an ability to maintain confidentiality
  • Strong interpersonal skills
  • Ability to work cross-functionally
  • Positive and flexible attitude to work
  • Highly organised and efficient

5 Details

  • Hours: 35 per week.
  • Flexible approach to working hours and willingness to work outside normal office

hours when necessary.

  • Time off in lieu will be provided.