JOB DESCRIPTION

JOB TITLE:Fundraising EventsExecutive, Europe

TYPE:Full time

REPORTS TO:Grants,Fundraising and Communications Manager

LOCATION:London, UK

RESPONSIBLE FOR:HCF office volunteer(s)

BACKGROUND

Hilton in the Community Foundation (HCF) is an independent registered charity that supports projects assisting disadvantaged young people across Europe. Established in 2000, the Foundation is the formal vehicle for charitable giving by Hilton Worldwide in Europe.

With a grant fund of over £1.5 million per annum our challenge is to continue to raise funds, maintain excellent donor relations with Hilton Worldwide colleagues across Europe and grow the donor base internally and to include non-Hilton donors, whilst ensuring the best standards of grant-making to small charities. Our aim is to raise £2 million per annum by 2015 and £3 million per annum by 2020. Through its endeavours, HCF seeks to complement and promote Hilton Worldwide’s global commitment to the community: ‘Travel with Purpose’.

JOB SUMMARY

Working alongside a small experienced team and based in London, this role offers an exciting and unique opportunity to be part of HCF’s mission. With particular responsibility for delivering, developing and promoting the charity’s fundraising activities and events in Europe, this role requires strong communications skills and remote management of relationships with our volunteers across Hilton Worldwide’s European properties. By clearly communicating the Foundation’s message, this role will raise awareness of fundraising events and grant announcements and further develop the Foundation’s public profile.

This role will therefore: promote good practice in fundraising; provide guidance, leadership and support to local and regional fundraising events and campaigns; deliver fundraising targets by raising funds via events for European team members and suppliers; capture and promote through effective story-telling the wide variety of community efforts made across the system.

THE ROLE WILL:

  • Provide guidance and support for hotels undertaking community fundraising and giving, with a collective aim of raising in excess of £2 million annually by 2015.
  • Use online tools, telephone conferences and other remote tools to educate, motivate and train ‘Foundation Champion team members, whilst ensuring compliance with European charity and fiscal laws
  • Liaise proactively with Hotels and Foundation Champions regarding fundraising events and offer guidance where appropriate including through web presentations and conference calls
  • Tell the story of what the Foundation has achieved and what it plans to achieve
  • Enhance the reputation of Hilton Worldwide in local, regional and national contexts with regard to community involvement, events and charitable giving
  • Engage with charity partners to maximise media exposure
  • Liaise pro-actively with hotel champions to promote PR activity at hotel level around local events and charity partnerships. Provide PR support and guidance for Foundation related activities
  • Work with Hilton Worldwide Communications team to maintain a network of key journalists and target media and build successful relationships with them to obtain coverage for HCF
  • Work with the Events & Fundraising Executive (UK and Ireland), to co-ordinate the annual guest-facing international campaign, Small Change, Big Difference
  • Oversee the delivery of the international ‘Around the World in a Day’ event
  • Meet fundraising targets through a variety of existing and new event mechanisms
  • Provide administrative support to the Director as instructed, including taking minutes at quarterly Trustee meetings
  • Help build and carry, with initiative and verve, relationships across Hilton Worldwide and externally that will help the Foundation achieve its aims
  • Develop key materials needed to promote the Foundation
  • Be a proactive contact point for press and PR enquiries, draft press releases seeking approval where needed.
  • Maintain HCF’s presence within Hilton Worldwide across the intranet, Hilton Now! The quarterly Hilton Worldwide newsletter and other internal communications mediums.
  • Research and submit proposals for appropriate Awards or external recognition for key Foundation projects and campaigns
  • Use excellent written skills to tell the story of the Foundation in a variety of ways and through different media

DUTIES

  • Provide guidance through remote tools and fostered relationships to hotel volunteers to ensure they deliver their community goals: fundraising, local charity partner relationships, PR celebrations and press coverage
  • Compile and deliver to schedule European submissions for the monthly e-newsletter, Highlights
  • Encourage and follow up with hotels to promptly and accurately bank their funds raised, in consultation with the Finance Executive
  • Secure appropriate completed paperwork from the hotels to enable local grant giving in consultation with the Grants Manager
  • Deal with enquiries from Hilton personnel regarding fundraising activities
  • Manage event collateral supplies (banners, flags, t-shirts etc) and distribute to hotels as needed
  • Work with the Events and Fundraising Executive (UK & Ireland) to organise and promote attendance and plan content for the annual Foundation Champion Workshop
  • Deliver the pan-European ‘Small Change, Big Difference’ fundraising and communications campaign
  • Lead on merchandise sales to the pan-European portfolio (Ducks for Change) and manage stock and sales for HCF Trading Ltd
  • Manage prizes incoming for key events ensuring their appropriate recording, safe-keeping and distribution
  • Ensure the Foundation Champion ‘Champion Guidebook and resource pack is up to date and inclusive of additional material as relevant
  • Help maintain and update the Foundation's donor database (Filemaker)
  • Regularly updateand coordinate team support to update the Foundation’s web presence and social media including: main HCF website, intranet site on OnQ Insider, Facebook, Twitter

General

  • Identify, train and manage volunteers in the HCF office to help ensure key deliverables are met, in consultation with the Grants, Fundraising and Communications Manager
  • Support to Director’s correspondence as required
  • Provide administrative assistance to other members of the Foundation team during their absence or at times of peak activity (ad hoc)
  • Respond to incoming email and postal charity requests as directed
  • Other fundraising tasks such as market research or contacting hotels
  • Responsible for incoming and outgoing post on a rota

PERSON PROFILE

This is a unique opportunity to be part of a small, experienced team that aims to deliver consistent, high quality service to all our stakeholders. The vacancy will suit somebody with strong communication skills, an excellent eye for detail and driven by helping others both directly and indirectly.

ESSENTIAL:

  • Proven relationship management skills
  • At least two years charity event management skills
  • A self-starter and team-player with a positive and approachable attitude
  • Clear and professional communication skills in English – oral and written
  • Motivational presenter
  • Fully computer literate including proven ability using Word and Excel
  • Proficient at data-inputting and database management
  • Excellent attention to detail and organisational skills
  • Ability to liaise effectively at all levels
  • Excellent time manager with ability to juggle and deliver multiple tasks under pressure
  • Experience of working to deadlines whilst multitasking in a small team and a complex environment
  • Hands- on and can-do attitude

DESIRABLE:

  • Experience of working in the not-for-profit sector desirable as role includes a high level of donor care.
  • International work experience and affinity to cultural nuances
  • At least one additional European language desirable – oral and written
  • Desktop publishing or web experience
  • Experience of delivering PR and Media

This is a busy and demanding role, for which the incumbent will be responsible for managing his/her time effectively in order to undertake the tasks assigned and manage ongoing duties. Due to the nature of the role, flexibility and willingness to work outside normal office hours as well as volunteer at events may be required.

Occasional travel to European countries may be required for key events or meetings therefore a valid passport and necessary visas will need to be in place, however it is anticipated that the majority of time will be spent in the London office.