County of Alameda, General Services Agency – Procurement & Support Services
RFP No. 901236, Addendum No. 1
COUNTY OF ALAMEDA
ADDENDUM No. 1
to
RFPNo. 901236
for
Service of Process
Specification Clarification/Modification and Recap of the Networking/Bidders Conferences
Held on September 18, 2014 and September 19, 2014
This County of Alameda, General Services Agency (GSA), RFP Addendum has been electronically issued to potential bidders via e-mail. E-mail addresses used are those in the County’s Small Local Emerging Business (SLEB) Vendor Database or from other sources. If you have registered or are certified as a SLEB, please ensure that the complete and accurate e-mail address is noted and kept updated in the SLEB Vendor Database. This RFP Addendum will also be posted on the GSA Contracting Opportunities website located at .***REVISED BID DUE DATE AND CALENDAR CHANGE***
Alameda County is committed to reducing environmental impacts across our entire supply chain.
If printing this document, please print only what you need, print double-sided, and use recycled-content paper.
RFP No. 901236, Addendum No. 2
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The following Sections have been modified to read as shown below. Changes made to the original RFP document are in bold print and highlighted, and deletions made have a strike through.
Page 11, Section II (CALENDAR OF EVENTS), has been modified to read as follows:
II.CALENDAR OF EVENTS
EVENT / DATE/LOCATIONRequest Issued / August 26, 2014
Written Questions Due / by 5:00 p.m. onSeptember 19, 2014
Networking/Bidders Conference #1 / Thursday, September 18@ 10:00 a.m. / at:Department of Child Support Services
Paul Stewart Conference Room
5669 Gibraltar Drive
Pleasanton, CA 94588
Networking/Bidders Conference #2
(Online conference option enabled for remote participation) / Friday, September 19 @
10:00 a.m. / at:1401 Lakeside Drive
Room 1107, 11th Floor,
Oakland CA 94612
OR remotely @
Addendum Issued / October 115 2014
Response Due / October 1731 2014 by 2:00 p.m.
Evaluation Period / October 20November3 – October 25November7, 2014
Vendor Interviews / November 317 – November 721, 2014
Board Letter Recommending Award Issued / October 28December 2, 2014
Board Consideration Award Date / December 1623, 2014
Contract Start Date / January 1, 2015
Note: Award and start dates are approximate.
Responses to Questions
Q1)Page 9, Section D (SPECIFIC REQUIREMENTS), Item 2.d., states:
STATEMENT OF CONFIDENTIALITY: Contractor and each of its employees who may have access to the confidential or sensitive data of the County shall be required to sign and adhere to the terms of a confidentiality statement (Exhibit F) attesting to the fact that he/she is aware of the confidential data and the penalties for unauthorized use and disclosure under applicable state and federal law thereof. This statement shall be renewed and signed annually. Copies of signed confidentiality statements must be made available and forwarded to County’s information security contact upon request.
Does this form have to be signed by the contractor, or by each processor?
A)The County expects all process servers to sign a statement annually and abide by these confidentiality rules at all times.
Q2)What if the process servers are not employees, but are independent contractors or something of that nature?
A)All process servers will have to sign the form and abide by the confidentiality rules before performing any services for the Alameda County Department of Child Support Services (ACDCS).
Q3)If a vendor is using a particular server for the first time, does the vendor send that form along with the server for the first job, have them sign it and send it back?
A)That would be one option. The vendor could also ask the server to come into the office to sign the form before sending them out on the first job.
Q4)Is the confidentiality form something the vendor has to provide in advance?
A)Yes. The vendor/contractor will have to provide confidentiality forms to servers in advance so that they can sign and return it before performing any services for ACDCS.
Q5)With the information security requirements, is there anything specific that the County is looking for, i.e. programs or anything like that, other than just forms that the vendor will have the servers sign, that will protect identities and information, and that kind of stuff?
A)The County will have an evaluation panel that will be looking over the proposals for the highest quality, as the County expects to get the most responsible vendor. The County suggests that bidders carefully look at the RFP in general and Exhibit E specifically since there is a lot of detail as to exactly what the County is looking for.
Q6)How many bids were submitted for the last contract, and is there a minimum number of bids or number of companies that have to submit for an RFP?
A)Seven bids were received when the previous bid was released for multiple agencies within the County, as an RFQ, in 2009. This RFP is specifically for the Department of Child Support Services.
Q7)Per the vendor list, there are two incumbents. How does that work? Is the project being divided up by what company gets local and what company gets the out-of-area business?
A)The Department of Child Support ServicesusesInterceptor, exclusively.
Q8)So, the other incumbent was used because there were multiple agencies involved?
A)Yes. It is not unusual for the County to issue multiple awards.
Q9)Are bidders able to get a copy of the current pricing or a copy of the current contract?
A)That would be a California Public Records Act (CPRA) request. Bidders will have to email Lovell Laurente at .
Q10)How do bidders know how much to bid?
A)Successful bidders should have a grasp on their costs and a reasonable expectation on the profit they may expect.
The following participants attended the Bidders’ Conferences:
Company Name / Address / Representative / Contact InformationD & R Legal Process Service
39159 Paseo Padre Pkwy.
Fremont, CA 94538 / Jason M. Burke, CCPS / Phone: 510.797.9996
E-Mail:
Prime Contractor: Yes
Subcontractor: Yes
Certified SLEB: No
DLJ Business Services
2253-K Central Avenue
Alameda, CA 94501 / DA Tillman / Phone: 510.730.8173
E-Mail:
Prime Contractor: Yes
Subcontractor:
Certified SLEB: No
Phone:
E-Mail:
Prime Contractor:
Subcontractor:
Certified SLEB:
Phone:
E-Mail:
Prime Contractor:
Subcontractor:
Certified SLEB:
Phone:
E-Mail:
Prime Contractor:
Subcontractor:
Certified SLEB:
Phone:
E-Mail:
Prime Contractor:
Subcontractor:
Certified SLEB:
Phone:
E-Mail:
Prime Contractor:
Subcontractor:
Certified SLEB:
Phone:
E-Mail:
Prime Contractor:
Subcontractor:
Certified SLEB:
RFQ No. 901236, Addendum No. 1
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EXHIBIT C
VENDOR LIST
RFP No. 901236 – Service of Process
Below is the Vendor Bid List for this project consisting of vendors who have been issued a copy of this RFP. This Vendor Bid List is being provided for informational purposes to assist bidders in making contact with other businesses as needed to develop local small and emerging business subcontracting relationships to meet the requirements of the Small Local Emerging Business (SLEB) Program:
This RFP/Q Addendum is being issued to all vendors on the Vendor Bid List; the following revised vendor list includes contact information for each vendor attendee at the Networking/Bidders Conferences.
RFP No. 901236 – Service of ProcessBusiness Name / Contact / Phone / Address / City / Zip / Email
DigiScan Systems Inc / Syed Iftikar / ( 925 ) 997-4981 / 24301 Southland Drive, Suite 212-E / HAYWARD / 94545 /
Law Office of Ilana Kohn / Ilana Kohn / ( 510 ) 779-3038 / 2601C Blanding Ave #305 / ALAMEDA / 94501 /
Sand Dollar Group, LLC / Paul Wright / ( 510 ) 229-9381 / 10610 Sheldon Street / OAKLAND / 94605 /
CALICO Center / Victoria Gwiasda / ( 510 ) 895-0702 / 524 Estudillo Ave / SAN LEANDRO / 94577 /
City Centre Digital Multimedia / David Moragne / ( 510 ) 409-7079 / 199 Best Avenue / SAN LEANDRO / 94577 /
East Bay Community Law Center / Martha Brown / ( 510 ) 548-4040 / 2921 Adeline Street / BERKELEY / 94703 /
Family Violence Law Center / Cherri Allison / ( 510 ) 208-0220 / P.O. Box 22009 / OAKLAND / 94623 /
HR Management Corp. Inc. / Clarence Hunt / ( 510 ) 267-0575 / 462 Elwood Avenue, Suite 9 / OAKLAND / 94610 /
Interceptor Legal Support Serv INCUMBENT / David Bardellini / ( 510 ) 419-3940 / 55 Santa Clara Ave., Suite 120 / OAKLAND / 94610 /
Jarvis, Fay, Doporto & Gibson, LLP / Clare M. Gibson / ( 510 ) 238-1400 / 492 Ninth Street, Suite 310 / OAKLAND / 94607 /
Knox Ricksen LLP / Thomas Fraysse / ( 510 ) 285-2500 / 1300 Clay Street ste 500 / OAKLAND / 94612-1427 /
Legal Beagle / Raydon Shippey / ( 510 ) 451-5650 / 1430 Franklin St, Ste 210 / OAKLAND / 94612 /
Parduman Singh Pahwa DBA The UPS Store / Indee Pahwa / ( 510 ) 687-1792 / 39962 Cedar Blvd / NEWARK / 94560 /
Professional Process Service / Stephen Kosta / ( 510 ) 451-5950 / 405 14TH ST. #1009 / OAKLAND / 94612 /
Renne Sloan Holtzman Sakai LLP / Charles Sakai / ( 510 ) 280-3920 / 1654-A Solano Avenue / ALBANY / 94707 /
DLJ Business Services / Ms. D. A. Tillman / (510) 730-8173 / 2253 Central Avenue, Unit K, 3rd Floor, 1st Unit / Alameda / 94501 /
Abby J. Cohen / Abby Cohen / ( 510 ) 601-7319 / 5245 College Ave, Suite 332 / OAKLAND / 94618 /
All Emeryville Properties / Jason Crouch / ( 510 ) 450-3800 / 1400-A Powell Street / EMERYVILLE / 94608 /
Andrea Leslie Auer / Andrea Leslie Auer / ( 510 ) 834-2300 / 1611 Telegraph Ave., Suite 1101 / OAKLAND / 94612 /
Assist Me! / Levovina Runnels / ( 877 ) 722-9318 / PO Box 20321 / CASTRO VALLEY / 94546 /
Avid Consulting / Jennifer Cardenas` / ( 510 ) 493-0173 / 4719 Seneca Park Ave / FREMONT / 94538 /
B & B Copy Express, Inc. / Ma. Bernarditta Ferriols / ( 510 ) 835-9700 / 1814 Franklin Street, #810 / OAKLAND / 94612 /
Bay Area Mobile Notary / Elaine Bryant / ( 510 ) 706-7119 / 6234A Civic Terrace Ave / NEWARK / 94560 /
Compex Legal Services, Inc. / Richard Ragan / ( 510 ) 832-3242 / 1624 Franklin Street, Suite 1200 / OAKLAND / 94612 /
D&R Legal Process Service, LLC / Jason Burke / ( 510 ) 797-9996 / 39159 Paseo Padre Pkwy. # 112 / FREMONT / 94538-1600 /
D. Howard Photocopier Service / Demetrius Howard / ( 510 ) 494-9063 / 3447 Baskerville Rd / FREMONT / 94555
Darryl A. Stallworth / Darryl A. Stallworth / ( 510 ) 271-1900 / 2355 Broadway, Suite 303 / OAKLAND / 94612 /
David E. Halverson / David E. Halverson / ( 510 ) 985-6477 / P.O. Box 20711 / OAKLAND / 94620 /
Golden Bear Mortgage & Invest / Susan Chase / ( 510 ) 524-8468 / 1201 Solano Ave # 202 / ALBANY / 94706-1753 /
iNotarize Notary Service / Carla Timmons / ( 510 ) 318-2641 / 505 14th Street, 9th Floor / OAKLAND / 94612 /
Karen Gonzalez / Karen Gonzalez / ( 510 ) 604-7423 / 18301 Via Toledo / SAN LORENZO / 94580 /
LAW OFFICES OF MANUEL A. FARIA / MANUEL FARIA / ( 510 ) 537-3533 / 109 JACKSON ST. / HAYWARD / 94544 /
Ms. Linda's Mobile Notary Serv / Linda Jefferson / ( 510 ) 205-8546 / 184 13th Street / OAKLAND / 94612 /
Ms.Linda's MobileNotaryService / Linda Jefferson / ( 510 ) 205-8546 / 184 13th Street Suite # 112 / OAKLAND / 94612 /
Procurement Services Associate / Dan Plute / ( 925 ) 460-0697 / 5820 Stoneridge Mall Rd. / PLEASANTON / 94588 /
R. J. Carter / Richard Carter / ( 510 ) 364-1071 / 5332 Holland Street / OAKLAND / 94601 /
Reliance Services / Regina Davis / ( 510 ) 689-3446 / 3545 Harrison St., Suite 9 / OAKLAND / 94611 /
Shannon Arlene Griswold Notary Public / Shannon Griswold / ( 510 ) 260-3467 / 23692 Nevada Rd / HAYWARD / 94541 /
Sibley's Mobile Notary Service / Roscoe, Jr. Sibley / ( 510 ) 258-5952 / 27277 Capri Ave. / HAYWARD / 94545 /
Taylor, Goins & Stallworth LLP / Vernon Goins / ( 510 ) 893-9465 / 1330 Broadway, Suite 1701 / OAKLAND / 94612 /
Wolf Pac Services / Michael Bliss / ( 510 ) 872-5260 / 20120 Anita #3 / CASTRO VALLEY / 94546 /
Exhibit C - RFQ No. 901236, Addendum No. 1
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