Job Title: Residential Care Manager
Job Purpose: To be ‘Registered Manager’ for one of our CQC Registered ‘Accommodation with care and support services’ for Adults with Learning and Physical Disabilities.
Job Location: Residential Care home at any of our sites across North Tyneside or Newcastle.
Line Managed by: Head of Adult Residential Services
Responsible to: Head of Adult Residential Services
Grade: Point 30 - 36
MAIN RESPONSIBILITES
Quality and Compliance – QA Systems, compliance with legislation, CQC Standards and Local Authority Monitoring requirements. This responsibility will be across all of our registered homes
Health and Wellbeing – Personalised assessment, care planning and review systems and the monitoring and auditing of these. Ensuring quality of care, promoting health and encouraging social interaction, meaningful activity and community involvement. This responsibility will be across all of our registered homes.
Operational Management of the home, maintaining safe, effective care and support and a safe, comfortable physical environment.
Recording, monitoring and resolution of complaints, incidents and safeguarding issues with the home.
To provide accurate and timely management information to the Head of Adult Residential Services, including financial, salary, sickness/ attendance and other key performance indicators.
To participate in recruitment, selection and induction of staff in line with Foundation policy and procedure.
To monitor staffing levels and ensure that staff receive a good standard of supervision, support, appraisals, training and development.
Line management of the Senior Residential Care Officers and other staff as appropriate.
To be responsible for all aspects of health and safety, Risk assessment, fire safety, Environmental Health, food hygiene, Infection Control, COSHH, Accident and RIDDOR reports
To ensure the repair and maintenance of all equipment within the home and of the home itself
To ensure a high standard of domestic and catering services including line management of staff involved with this provision where appropriate.
To liaise with Day Services, Health and Social Care professionals, residents families and friends and other stakeholders.
PROFESSIONAL DUTIES
Percy Hedley Foundation operates a demanding and often changing environment. Members of staff must be flexible, adaptable, willing to face up to changing circumstances and new opportunities. The following list of duties and responsibilities must therefore be taken as a guide and is not to be comprehensive:
· Provide access to a range of learning material using a range of modes of communication to best meet the needs of individuals
· Assess, record and report on the development, progress and attainment of individuals
· Participate in meetings arranged for any purposes described above
· Participate in development and review of the Foundation’s documentation inclusive of policies, practice, syllabus, curriculum, recording and other documents
· Participate in arrangements for the appraisal of performance
· Participate in arrangements for further training and professional development
· Keep up to date with changes or developments within your profession
· Fully participate in the induction and training programme provided by the Foundation
· Participate in administrative and organisational tasks relating to individuals, as required throughout the day
· Participate in meetings which relate to the curriculum, administration or organisation
· Contribute to the professional development of other staff, including the induction of new staff
Discipline, Health and Safety:
All employees have the responsibility to co-operate with supervisors and managers to achieve a healthy and safe work place and to take reasonable care of themselves and others. If you notice a potential health and safety problem, or something that causes concern, you are responsible for raising this with your line manager or nominated Health and Safety representative
· Adhere to The Percy Hedley Foundations Health, Safety and Welfare policy at all times
· Purchase equipment from a recognised source
· Promote Health and Safety in all lesson plans and scheme of work
· Carry out all activities with the individual in mind
· Develop a Health and Safety culture amongst all individuals
· Maintain a high standard of record keeping in line with The Percy Hedley Foundation policies and procedures
Equality and Diversity:
· Promote equality of access to education, training and employment opportunities for disabled people, and advocate a positive attitude
· Recognise that disabled people are individuals who have specific needs
· Employ support strategies that will empower individuals
· Show awareness of knowledge and display non-discriminatory behaviors at all times in relation to culture, race, ethnicity, disability, gender, sexuality and age
· Recognise the importance of inclusion by using appropriate means of communication at all times
· To carry out all duties in accordance with the Foundation’s Equality and Diversity and other policies designed to protect employees and service users from harassment. It is the duty of the post-holder not to act in a prejudicial or discriminatory manner towards employees or service users. The post-holder should counteract such practice or behaviour by challenging or reporting it.
Safeguarding:
· Percy Hedley Foundation have adopted recruitment and selection procedures, and other Human Resource Management processes, that help deter, reject or identify people who might abuse vulnerable children/adults, or are otherwise unsuited to work with them.
· The Trustees/Governing Body are committed to promoting the welfare of children and young people/adults and staff are expected to ensure that the highest priority is given to following guidance and regulations to safeguard those in our care.
Confidentiality:
· Respect confidentiality. All personal information about individuals to which you have access should be treated as confidential. Information about the individual’s needs, progress and assessment should only be shared with the team to aid support
· Remain objective and do not favour any gender, language or culture and comply with the Foundation policy
General:
· Other reasonable duties at the discretion of the Manager.