VP Specialization – Sales, Engg, HR

Key Result Area / Wtg / Measurements / Rate 1 -3
Managing Quality Results –
Corporate Responsibility tasks
Special functions tasks
Provide Exceptional Leadership to functionally reporting team members across the group
Ability to be an Effective Resource to Unit Heads / HODs handled in the period under review / ISR – Technical director based on scale of 0 to 3 and specific performance metrics
Relationship Review Scores, ISR Technical director
ISR on a scale of 0 to 3 Unit Heads
Average Rating 2.5 and above / Yes/No

Sr. Dy. Chief Engg -

Key Result Area / Wtge. / Measurements / Rate 1 -3
Managing Quality Results-
Ensure Preventive Maintenance of Equipment
Maintain AMC updated
Maintain cost control
Provide enhanced Staff Motivation
Provide Exceptional Leadership / 40%
50%
10% / Carried out 90% of the PM schedule
100% of AMCs updated
MIS
Training No of Programs
Attrition
Growth within – No of Promotions
Relationship review score
ISR
Average Rating 2.5 and above / Yes/No

Sr. Shift Engg -

Key Result Area / Wtge. / Measurements / Rate 1 -3
Provide Management in Areas
Energy Conservation
Maintaining Par stock in stores
Implementation of PM
Upkeep of Public areas
Provide enhanced Staff Motivation
Provide exceptional Customer Service – External & Internal / 30%
30%
40% / Meter readings – Units
Monthly Store Inventory
Following schedule to 90% and above
Rounds Taken ISR
Recommendation for appreciation letters
Training No of Programs
Zero complaints pending with HK
Average Rating 2.5 and above / Yes/No

Shift Engg -

Key Result Area / Wtge. / Measurements / Rate 1 -3
Provide Management in Areas
Cost Control – Raising Indents
Maintain History Book of Equipment
Provide Enhanced Staff Motivation
Provide exceptional Customer Service – External & Internal / 25%
25%
50% / Par stock to be maintained 100%
Updated 100%
Rounds Taken ISR
No. of Positive strokes
No of Training Programs
Recommendation for promotions
Zero complaints pending with HK, Response Time
Average Rating 2.5 and above / Yes/No

Supervisor

Key Result Area / Wtge. / Measurements / Rate 1 -3
Provide Supervision
Rounds of Property
Equipment check
SOP follow up
Provide enhanced Staff Motivation & Development
Provide exceptional Customer Service – External & Internal / 50%
15%
35% / ISR
No of Recommendations for appreciation letters
Training No of Programs for Multi skilling
Zero complaints pending with HK
Average Rating 2.5 and above / Yes/No

Technician Boiler – AC – Carpenter - Plumber

Key Result Area / Wtge. / Measurements / Rate 1 -3
Enhance Guest Satisfaction by
Attending complaints
Upkeep of Rooms
Maintaining Comfort levels service
Practice teamwork
Following SOPS / 30%
50%
20% / ISR
ISR – By completing jobs on time, Blocking / Release of Rooms, major Shut downs
SOP test, ISR
Average Rating 2.5 and above / Yes/No