Lynnette Chapman

Evaluation Officer - Sure Start Bridgwater

01823 344394

Sure Start Bridgwater

Mobile Library User Survey

“Hello. We are trying to find out what local people think about this mobile library service. Would you be prepared to spend a few minutes of your time helping us by answering some questions about your views? All answers will be kept anonymous and will only be used for the Sure Start scheme”

LOCATION

1.Please note at which stop the survey was carried out.

Sure Start House, Taunton Road.

Hamp Family Centre

St John’s Church

Other (e.g. one off visits)

USE

  1. How often do you use this mobile library? (Please give the answer closest to your pattern of visiting the library)

Weekly

Fortnightly

Monthly

Less often than monthly

  1. Have you used this mobile library:

At the same stop each time?

At more than one stop?

  1. Why do you choose to use the mobile library?

It is convenient

I find it difficult to reach the library in town

I prefer it to the library in town

It has the books I want

Other (please state)…………………………………………………………

  1. Do you use the main public library in town?

Yes

No

  1. If yes, how often do you use the main library?

More than once a week

Weekly

Fortnightly

Monthly

Less often than monthly

  1. If no, please say why you don’t use the main library.
  1. How long have you been a library member?

Less than 1 year

More than 1 year but less than 2 years

More than 2 years but less than 3 years

More than 3 years but less than 4 years

More than 4 years but less than 5 years

More than 5 years

  1. How many books do you usually take out at each visit to this mobile library?

1 book

2 books

3 books

4+ books

  1. Have you used the internet service on the mobile library?

Yes

No

Didn’t know there was one

  1. Who have you taken out books for today?

Myself

My child/children (please state ages)………………………………………..

Husband/wife/partner

Friend or relative (or their child/children)

Other (please state)…………………………………………………………..

  1. What do you think of the mobile library service?

The books areGOOD OKAY BAD

The story tapes areGOOD OKAY BAD

The computers areGOOD OKAY BAD

The library people areGOOD OKAY BAD

The appearance of the mobile library isGOOD OKAY BAD

The mobile library opening times are GOOD OKAY BAD

The location of the mobile library stop isGOOD OKAY BAD

ABOUT YOURSELF

  1. How old are you?

16 – 24 years

25 – 34 years

35 – 44 years

45 – 54 years

55 – 64 years

65 – 74 years

75 years and above

  1. Are you?

Male

Female

AWARENESS OF SURE START

15.Have you heard of Sure Start?

Yes

No

  1. Are you aware that this mobile library service is funded by the Sure Start scheme?

Yes

No

  1. What do you like most about the mobile library service?

What might be improved about this mobile library service?

  1. Are there any other comments you would like to make about this mobile library service?
  1. How might more people be encouraged to use this mobile library service?

Interviewer name and date:

C:\WINDOWS\Desktop\Surestart\Sure Start Eval Summer 2001\Lib\Mobile Library User Survey.doc