Memphis Zoo On Ice Frequently Asked Questions
Admission Questions
• When is Ice Skating open?
Daily 9:30 a.m. to 4:30 p.m. Last admission to the rink is 4 p.m. The rink is open during SunTrust Zoo Lights.
• If Zoo Lights is closed, can I still skate?
No, the ice skating rink is only open during the day and during SunTrust Zoo Lights.
• Is ice skating included in the price for SunTrust Zoo Lights?
No, ice skating is not included with your SunTrust Zoo Lights admission.
• How much is it to ice skate?
It costs $6 per person, per hour to skate. Skating is a separate fee, and is not included with general zoo admission.
• Can I enter during the day and stay for SunTrust Zoo Lights?
No, all guests, including members, will need to exit at 5 p.m. Admission will begin for SunTrust Zoo Lights at 5:3
• Can I buy my ice skating ticket online or in advance?
No ice skating tickets will only be sold at the skating rink on a first come, first serve basis.
Hours and Pricing Questions
• How long will the skating rink be at the Memphis Zoo?
The ice skating rink will be open from November 22 – January 5 on select dates. Visit memphiszoo.org/zooonice for specific details by date.
• What are the ice skating rink hours?
Daily (Starting November 23) – 9:30 a.m. to 4:30 p.m.
Last entry to the rink is 4 p.m.
SunTrust Zoo Lights nights –5:30 – 9:30 p.m.
Visit memphiszoo.org/zooonice for specific details by date
•Do members receive a discounted rate?
The ice skating fee is the same for members and nonmembers; however, members can purchase an “ice skating rewards card” for $24 per card with five chances to skate for a savings of $6 per card. (The ice skating rewards card is separate from the rides punch card.) Members also get a discounted admission to SunTrust Zoo Lights of $6 versus $8 for nonmembers.
• Is ice skating free on Tuesday afternoons?
No, the $6 ice skating fee still applies.
Ice Skating Rink Questions
• What ice skate sizes are available?
Ice skates will accommodate children’s sizes 8-13 and kids/adult sizes 1-14.
• Can I host an an ice skating birthday party?
No,as we do not have a birthday room associated with the rink. We also cannot guarantee skates for a birthday party at a specific time.
•Why is the rink not available for birthday parties?
We only have a limited number of skates and sizes, which are available on a first come, first served basis. Parties and groups cannot be accommodated because, specific sizes cannot be guaranteed. This is especially true on Saturdays and Sundays, which are the most popular days of the week for Zoo visitors and birthday parties.
• Can I reserve my ice skates in advance?
No, ice skate sizes are first-come, first served.
• Can I call and reserve the ice skating rink for a group at a specific time?
No, the ice skating rink will be first come, first served.
• Can organizations or groups rent the ice skating rink?
The rink can be included in the rental of either Northwest Passage or Teton Trek. It is not available for an hourly rental just for the rink.
• Can I walk by my child’s side while he/she skates?
No, everyone on the ice must wear ice skates, but there will be seating for observation.
• Will there be ice skating lessons?
No, we will not have ice skating lessons this year.
• How long can I ice skate?
Ice skating admission is a one-hour skate time. The $6 fee covers one continuous session.
• Will there be food and drinks available for purchase?
During SunTrust Zoo Lights, food and beverages will be available for purchase in the Cat House Café. Adult libations will be available for purchase at the Cat House Café.
•Are outside coolers permitted during SunTrust Zoo Lights nights?
No, outside coolers will not be permitted during SunTrust Zoo Lights.
• Can I redeem the yellow rides tickets to ice skate?
No, ice skating is a separate ticket.
• What do I need to bring to ice skate?
You must wear socks with your ice skates.
•How old does my child need to be to ice skate?
If they are old enough to walk and we have ice skates that fit them, then ice skating is at the parent’s discretion.
•Can I drop off my children to ice skate at SunTrust Zoo Lights?
No, all children and teens 16 and under must be accompanied by an adult.
•How should I dress? Is the ice skating rink heated?
The ice skating rink is not heated. Please dress appropriately for outdoor weather.