CTS 1150C

Microcomputer Hardware and Maintenance

CTS 1150 Microcomputer Hardware and Maintenance (3) (A.S.) Prerequisite: A fundamental knowledge of DOS and Windows. This course will examine hardware terms, preventive maintenance, and basic computer repairs. This course is designed for the average computer user who desires to understand basic troubleshooting techniques.

STUDENT LEARNING OUTCOMES

Students will gain a complete, step-by-step approach for learning the fundamentals of supporting and troubleshooting computer hardware and software.This course maps fully to CompTIA’s latest A+ 220-801 and 220-802 Exam objectives.

At the successful completion of this course, the student should be able to:

  1. Identify basic terms and functions of system modules, including how each module should work during normal operation and during the boot process.
  2. Satisfying Customer Needs.
  3. Identify procedures for adding and removing field replaceable modules for desktop systems.
  4. Identify common peripheral ports, associated cabling, and their connectors.
  5. Identify methods of upgrading hardware system components.
  6. Identify common symptoms and problems and how to troubleshoot and isolate the problems.
  7. Identify the purpose of various types of preventive maintenance procedures.
  8. Identify issues, procedures and devices for protection within the computing environment, including people, hardware and the surrounding workspace.
  9. Distinguish between the popular CPU chips in terms of their basic characteristics.
  10. Identify the categories of RAM terminology, their locations, and physical characteristics.
  11. Identify the most popular type of motherboards, their components, and their architecture.
  12. Identify the purpose of CMOS, what it contains and how, to change its basic parameters.
  13. Identify basic concepts, printer operations, and printer components and service techniques
  14. Identify basic tips and tricks in the current operating systems.
  15. Identify important aspects of the Registry
  16. Learn different types of RAID technologies
  17. Identify the basic components of a laptop and troubleshooting procedures.
  18. Be able to dissemble and reassemble a laptop computer
  19. Install programs and operating systems on a hard disk drive.
  20. List the causes of computer viruses and preventive measures that can be taken to avoid them.
  21. Use diagnostic software and basic DOS commands such as chkdsk, scandisk, defrag.
  22. Connecting to and Setting up a Network.
  23. Networking Types, Devices, and Cables.
  24. Identify different technologies for imaging computers
  25. Windows Resources on a Network.
  26. Security Strategies.
  27. Mobile Devices and Client-side Virtualization.

Original Submittal Date:8/25/89 (CDA 1XXX, CGS 1260)

Revision Date:5/4/93, 2/26/03 (CTS 1260), 10/21/09 (CTS 1150), 1/24/13, 10/17/13 (CTS 1150C), 10/17/14

Review Date:5/4/93, 2/26/03, 10/21/09, 1/24/13, 10/17/13, 10/17/14