SOS Section #2: Satisfaction with College Services and Programs - Average Ranking of Services Used
Scale: 5 Very Satisfied, 4 Satisfied, 3 Neither Satisfied nor Dissatisfied, 2 Dissatisfied, 1 Very Dissatisfied
2013-2010
Avg / 2013 SOS Results / College Services & Programs
(Ordered by 2013 Average Score; high-to-low) / 2010 SOS Results / 2006 SOS Results
Internal Rank / N / Avg / SD / Internal Rank / N / Avg / SD / Internal Rank / N / Avg / SD
0.08 / 1 / 611 / 4.22 / 0.81 / Library resources and services / 4 / 690 / 4.14 / 0.80 / 1 / 668 / 4.11 / 0.8
0.07 / 2 / 616 / 4.21 / 0.79 / Availability of online services (course registration, bill payment, etc. / 3 / 956 / 4.14 / 0.82 / n/a / n/a / n/a / n/a
0.06 / 3 / 648 / 4.12 / 0.78 / Course registration process / 8 / 971 / 4.06 / 0.82 / 6 / 722 / 4.02 / 0.8
0.01 / 4 / 585 / 4.11 / 0.80 / Library facilities / 6 / 642 / 4.10 / 0.82 / 4 / 639 / 4.10 / 0.8
0.15 / 5 / 535 / 4.10 / 0.84 / Computer/technology support services / 11 / 643 / 3.95 / 0.85 / 21 / 543 / 3.75 / 0.9
(0.03) / 6 / 631 / 4.06 / 0.78 / General condition of buildings and grounds / 7 / 969 / 4.09 / 0.77 / 2 / 711 / 4.11 / 0.7
(0.02) / 7 / 640 / 4.02 / 0.77 / Classroom facilities / 9 / 770 / 4.04 / 0.80 / 7 / 719 / 4.00 / 0.8
0.08 / 8 / 590 / 4.02 / 0.88 / Availability of academic advisor(s) / 12 / 741 / 3.94 / 0.89 / 9 / 655 / 3.89 / 0.9
(0.01) / 9 / 634 / 4.01 / 0.99 / Availability of computers when you need them / 10 / 742 / 4.02 / 1.00 / 17 / 699 / 3.80 / 1.1
(0.22) / 10 / 641 / 3.97 / 1.03 / Internet access -including wireless / 1 / 745 / 4.19 / 0.96 / 5 / 717 / 4.05 / 0.9
0.18 / 11 / 570 / 3.91 / 0.95 / Study areas (not including studios) / 25 / 657 / 3.73 / 0.94 / 15 / 597 / 3.81 / 0.9
0.00 / 12 / 617 / 3.90 / 0.82 / Billing and payment process / 14 / 932 / 3.90 / 0.85 / 14 / 698 / 3.82 / 0.9
0.05 / 13 / 601 / 3.90 / 0.94 / Information provided by academic advisor(s) / 15 / 739 / 3.85 / 0.94 / 16 / 646 / 3.80 / 1.0
0.04 / 14 / 471 / 3.88 / 0.79 / Course-related laboratories (not including studios) / 16 / 571 / 3.84 / 0.85 / 19 / 493 / 3.76 / 0.9
n/a / 15 / 546 / 3.87 / 0.90 / Access to financial aid services (New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a / n/a / n/a
(0.05) / 16 / 447 / 3.87 / 0.88 / Campus center/student union / 13 / 635 / 3.92 / 0.84 / 8 / 447 / 3.98 / 0.9
0.09 / 17 / 560 / 3.85 / 0.96 / Financial aid services (not the amount of aid) / 23 / 846 / 3.76 / 1.03 / 10 / 592 / 3.87 / 1.0
0.05 / 18 / 402 / 3.84 / 0.76 / Learning center facilities / 17 / 438 / 3.79 / 0.80 / 13 / 371 / 3.84 / 0.9
n/a / 19 / 570 / 3.84 / 0.92 / Availability of power sources for my technology (New 2013) / n/a / n/a / n/a / n/a / n/a / n/a / n/a / n/a
0.20 / 20 / 626 / 3.80 / 1.04 / College bookstore services / 30 / 946 / 3.60 / 1.04 / 24 / 704 / 3.69 / 1.0
0.01 / 21 / 533 / 3.79 / 0.88 / College security services / 18 / 775 / 3.78 / 0.84 / 11 / 573 / 3.86 / 0.9
(0.02) / 22 / 284 / 3.76 / 0.96 / Fine & performing arts studios (art, dance, film, music, theater) / 19 / 310 / 3.78 / 0.91 / 18 / 287 / 3.79 / 0.9
(0.00) / 23 / 319 / 3.76 / 0.94 / College-sponsored tutoring services / 21 / 425 / 3.76 / 0.95 / 22 / 377 / 3.74 / 1.0
0.05 / 24 / 328 / 3.70 / 0.90 / Career planning services / 27 / 467 / 3.65 / 0.93 / 27 / 317 / 3.60 / 1.0
n/a / 25 / 333 / 3.68 / 0.93 / Peer tutoring services (New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a / n/a / n/a
(0.08) / 26 / 426 / 3.68 / 0.85 / Student health services / 22 / 592 / 3.76 / 0.81 / 20 / 645 / 3.76 / 0.8
0.05 / 27 / 314 / 3.63 / 0.99 / Athletic facilities / 31 / 415 / 3.58 / 1.00 / 28 / 296 / 3.54 / 1.0
(0.07) / 28 / 295 / 3.56 / 0.94 / Transfer planning services / 29 / 465 / 3.63 / 0.97 / 26 / 376 / 3.65 / 1.0
(0.03) / 29 / 276 / 3.38 / 0.95 / Job search assistance (regardless of finding employment) / 33 / 359 / 3.41 / 0.96 / 29 / 242 / 3.49 / 1.0
0.03 / 30 / 614 / 3.36 / 1.18 / Parking facilities / 34 / 935 / 3.33 / 1.18 / 31 / 703 / 3.39 / 1.1
(0.45) / 31 / 468 / 2.98 / 1.20 / College food services / 32 / 672 / 3.43 / 1.09 / 30 / 514 / 3.41 / 1.0
SOS Section #3: College Environment, Experiences, Outcomes - Satisfaction w/Academic Environment
Scale: 5 Very Satisfied, 4 Satisfied, 3 Neither Satisfied nor Dissatisfied, 2 Dissatisfied, 1 Very Dissatisfied
2013 - 2010 / 2013 SOS Results / Academic Environment
(Ordered by 2013 Average Score; high-to-low) / 2010 SOS Results / 2006 SOS Results
Avg / N / Avg / SD / N / Avg / SD / N / Avg / SD
0.06 / 656 / 4.16 / 0.75 / Class Size / 974 / 4.10 / 0.80 / 740 / 4.14 / 0.74
(0.00) / 659 / 4.12 / 0.71 / Quality of Instruction / 977 / 4.12 / 0.72 / 733 / 4.01 / 0.78
0.03 / 624 / 3.90 / 0.84 / Avail of Instructor Outside Class / 922 / 3.87 / 0.88 / 672 / 3.97 / 0.85
n/a / 596 / 3.86 / 0.91 / Quality of Faculty Academic Advising (New 2013) / n/a / n/a / n/a / n/a / n/a / n/a
0.06 / 546 / 3.80 / 1.01 / Placement in First English Composition Course / 631 / 3.74 / 0.94 / n/a / n/a / n/a
0.04 / 634 / 3.80 / 0.91 / Avail of Courses for Graduation / 948 / 3.76 / 0.91 / 694 / 3.7 / 0.95
(0.01) / 341 / 3.62 / 0.92 / Avail of Honors Opportunities / 495 / 3.63 / 0.88 / n/a / n/a / n/a
0.13 / 376 / 3.60 / 0.94 / Avail of Internships / 443 / 3.47 / 1.04 / 323 / 3.62 / 1.00
(0.04) / 538 / 3.59 / 1.15 / Placement in First Math Course / 651 / 3.63 / 1.01 / n/a / n/a / n/a
(0.04) / 646 / 3.55 / 1.04 / Courses at Convenient Times / 967 / 3.59 / 1.04 / 737 / 3.53 / 1.04
SOS Section #3: College Environment, Experiences, Outcomes - Satisfaction with Campus Culture
Scale: 5 Very Satisfied, 4 Satisfied, 3 Neither Satisfied nor Dissatisfied, 2 Dissatisfied, 1 Very Dissatisfied
2013 - 2010 / 2013 SOS Results / Campus Culture & Environment
(Ordered by 2013 Average Score; high-to-low) / 2010 SOS Results / 2006 SOS Results
Avg / N / Avg / SD / N / Avg / SD / N / Avg / SD
0.00 / 601 / 4.00 / 0.82 / Faculty respect for students / 902 / 4.00 / 0.84 / 666 / 4.05 / 0.82
0.00 / 572 / 3.92 / 0.85 / Diversity of student body / 862 / 3.92 / 0.81 / 616 / 3.98 / 0.8
(0.01) / 576 / 3.91 / 0.86 / Non-teaching staff respect for students / 890 / 3.92 / 0.88 / 646 / 3.95 / 0.87
(0.02) / 588 / 3.90 / 0.86 / Personal safety/security on campus / 731 / 3.92 / 0.84 / 582 / 4.02 / 0.82
(0.09) / 564 / 3.89 / 0.88 / Campus acceptance of individual differences / 852 / 3.98 / 0.85 / 616 / 4.04 / 0.82
n/a / 595 / 3.85 / 0.86 / Student civility in the classroom (New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a
(0.03) / 563 / 3.83 / 0.92 / Racial harmony on campus / 846 / 3.86 / 0.94 / 595 / 3.93 / 0.85
(0.07) / 575 / 3.80 / 0.86 / Diversity of faculty and staff / 869 / 3.87 / 0.84 / 619 / 3.9 / 0.83
(0.05) / 570 / 3.78 / 0.88 / Campus openness to opinions of others / 859 / 3.83 / 0.83 / 622 / 3.91 / 0.86
n/a / 533 / 3.77 / 0.86 / Your social support network at this college (New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a
(0.08) / 595 / 3.75 / 0.93 / Your sense of belonging at this campus / 895 / 3.83 / 0.90 / 655 / 3.89 / 0.91
n/a / 594 / 3.66 / 1.00 / Student respect for other students (New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a
n/a / 584 / 3.64 / 0.95 / Student civility outside the classroom (New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a
SOS Section #3: College Environment, Experiences, Outcomes - Satisfaction w/College Information
Scale: 5 Very Satisfied, 4 Satisfied, 3 Neither Satisfied nor Dissatisfied, 2 Dissatisfied, 1 Very Dissatisfied
2013 - 2010 / 2013 SOS Results / College Information
(Ordered by 2013 Average Score; high-to-low) / 2010 SOS Results / 2006 SOS Results
Avg / N / Avg / SD / N / Avg / SD / N / Avg / SD
0.00 / 639 / 4.02 / 0.75 / Accuracy of information on college website / 955 / 4.02 / 0.78 / n/a / n/a / n/a
(0.09) / 648 / 3.98 / 0.87 / College website ease of use / 965 / 4.07 / 0.83 / n/a / n/a / n/a
n/a / 623 / 3.92 / 0.79 / Communication of student conduct rules and regulations (New 2013) / n/a / n/a / n/a / n/a / n/a / n/a
(0.15) / 530 / 3.81 / 0.86 / College catalog / 798 / 3.96 / 0.82 / 643 / 3.98 / 0.79
(0.03) / 579 / 3.79 / 0.89 / Communication of college news/information / 866 / 3.82 / 0.85 / 639 / 3.71 / 0.9
SOS Section #3: College Environment, Experiences, Outcomes - Satisfaction with Student Life
Scale: 5 Very Satisfied, 4 Satisfied, 3 Neither Satisfied nor Dissatisfied, 2 Dissatisfied, 1 Very Dissatisfied
2013 - 2010 / 2013 SOS Results / Student Life
(Ordered by 2013 Average Score; high-to-low) / 2010 SOS Results / 2006 SOS Results
Avg / N / Avg / SD / N / Avg / SD / N / Avg / SD
(0.03) / 406 / 3.74 / 0.95 / New student orientation / 632 / 3.77 / 0.89 / 444 / 3.73 / 0.95
0.16 / 349 / 3.67 / 0.90 / Guest speakers outside of class / 409 / 3.51 / 0.93 / 312 / 3.59 / 0.97
(0.06) / 340 / 3.67 / 0.88 / Health and wellness programs / 525 / 3.73 / 0.84 / 300 / 3.67 / 0.90
0.02 / 336 / 3.63 / 1.02 / Campus clubs and activities / 400 / 3.61 / 0.94 / 365 / 3.65 / 0.98
n/a / 338 / 3.61 / 0.93 / Opportunities for leadership development(New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a
(0.10) / 359 / 3.55 / 0.97 / College social activities / 468 / 3.65 / 0.92 / 318 / 3.64 / 0.95
0.06 / 310 / 3.54 / 0.92 / Opportunities for community service / 364 / 3.48 / 0.90 / 310 / 3.56 / 0.92
0.12 / 362 / 3.53 / 0.91 / Student media (newspaper, radio station, blogs, etc / 363 / 3.41 / 0.90 / 301 / 3.47 / 0.98
(0.06) / 294 / 3.52 / 0.94 / Cultural programs (art, dance, film, music, theater) / 365 / 3.58 / 0.96 / 279 / 3.67 / 0.93
(0.14) / 326 / 3.42 / 0.96 / Recreational and intramural programs / 395 / 3.56 / 0.96 / 278 / 3.59 / 0.99
(0.09) / 344 / 3.31 / 0.98 / Student input in college policies/plans / 408 / 3.40 / 1.00 / 335 / 3.39 / 1.01
(0.18) / 267 / 3.22 / 0.90 / Student government / 322 / 3.40 / 0.97 / 253 / 3.43 / 0.94
SOS Section #3: College Environment, Experiences, Outcomes - Impediments to Success
Scale: 4 Major Problem, 3 Moderate Problem, 2 Minor Problem, 1 Not a Problem
Change2013 - 2010 / 2013 SOS Results / Impediments to Success
(Ordered by 2013 Average Score; high-to-low) / 2010 SOS Results / 2006 SOS Results
Avg / N / Avg / SD / N / Avg / SD / N / Avg / SD
0.04 / 540 / 2.13 / 1.09 / Job responsibilities / 808 / 2.09 / 1.06 / 531 / 2.09 / 1.04
0.01 / 585 / 2.04 / 1.03 / Family responsibilities / 901 / 2.03 / 1.06 / 507 / 1.87 / 0.99
0.00 / 592 / 2.03 / 1.06 / Paying for college / 907 / 2.03 / 1.08 / 638 / 2.00 / 1.03
0.17 / 561 / 1.66 / 0.97 / Transportation to and from college / 832 / 1.49 / 0.84 / 537 / 1.40 / 0.83
0.06 / 455 / 1.47 / 0.82 / Health problems / 600 / 1.41 / 0.80 / 298 / 1.35 / 0.74
n/a / 457 / 1.43 / 0.86 / Finding adequate housing (New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a
(0.13) / 353 / 1.42 / 0.87 / Finding child care / 526 / 1.55 / 0.99 / 196 / 1.80 / 1.09
0.07 / 351 / 1.35 / 0.77 / Disability issues / 500 / 1.28 / 0.70 / 265 / 1.32 / 0.73
SOS Section #3: College Environment, Experiences, Outcomes - Frequency of Academic Experiences
Scale: 5 Very Frequent, 4 Frequent, 3 Sometimes, 2 Rarely, 1 Never
Change2013 - 2010 / 2013 SOS Results / Frequency of Academic Experiences
(Ordered by 2013 Average Score; high-to-low) / 2010 SOS Results / 2006 SOS Results
Avg / N / Avg / SD / N / Avg / SD / N / Avg / SD
(0.02) / 644 / 4.27 / 0.87 / Gone to Class with Readings & Assignments Completed / 977 / 4.29 / 0.82 / 731 / 4.23 / 0.82
(0.07) / 638 / 4.09 / 0.84 / Required to Think Critically in Completing Assignments / 976 / 4.16 / 0.82 / 731 / 4.12 / 0.82
0.08 / 643 / 3.90 / 0.88 / Been Intellectually Stimulated by Material Covered in Class / 977 / 3.82 / 0.92 / 734 / 3.75 / 0.88
0.02 / 643 / 3.82 / 0.99 / Rec’d Instructor Feedback on Quality of Work (written/oral) / 975 / 3.80 / 0.98 / 728 / 3.82 / 0.94
0.24 / 627 / 3.79 / 1.08 / Out-of-Class Assignments that Required a Written Response / 973 / 3.55 / 1.19 / 726 / 3.9 / 0.92
(0.06) / 640 / 3.48 / 1.12 / Worked with Other Students on Class Assignments / 973 / 3.54 / 1.12 / 730 / 3.57 / 1.04
n/a / 626 / 3.45 / 1.19 / Engaged in a creative or research project under direction of a faculty member(New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a
0.09 / 617 / 3.44 / 1.11 / Faculty Used Innovative Technology to Aid Learning / 969 / 3.35 / 1.16 / 720 / 3.43 / 1.04
0.20 / 619 / 3.35 / 1.10 / Faculty Required You to Judge Value of Information, Arguments, Methods / 975 / 3.15 / 1.17 / 729 / 3.25 / 1.05
0.23 / 626 / 2.98 / 1.19 / Discussions, Meetings, Conversations w/Instructors Outside of Class / 973 / 2.75 / 1.15 / 726 / 3.01 / 1.12
0.08 / 629 / 2.75 / 1.22 / Experienced Disruptive Classroom Behavior by Other Students / 972 / 2.67 / 1.18 / 730 / 2.71 / 1.13
n/a / 617 / 2.40 / 1.23 / Observed acts of incivility by students outside the classroom(New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a
0.25 / 615 / 2.31 / 1.22 / Observed Student Dishonesty in Assignments or Exams / 975 / 2.06 / 1.16 / 728 / 2.25 / 1.15
0.58 / 529 / 2.30 / 1.33 / Been involved in community service or service learning activities at this college / 977 / 1.72 / 1.14 / n/a / n/a / n/a
n/a / 617 / 2.24 / 1.19 / Observed acts of incivility by students in the classroom (New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a
SOS Section #3: College Environment, Experiences, Outcomes - Role of GCC in Contributing to…
Scale: 5 Very Large Contribution, 4 Large Contribution, 3 Moderate Contribution, 2 Small Contribution, 1 No Contribution
Change2013 - 2010 / 2013 SOS Results / GCC Contribution to Growth and Learning
(Ordered by 2013 Average Score; high-to-low) / 2010 SOS Results / 2006 SOS Results
Avg / N / Avg / SD / N / Avg / SD / N / Avg / SD
0.05 / 623 / 3.80 / 0.99 / Acquiring knowledge and skills needed for a career / 873 / 3.75 / 1.09 / 720 / 3.8 / 0.99
0.16 / 628 / 3.67 / 0.97 / Acquiring knowledge and skills for further academic study / 844 / 3.51 / 1.06 / 718 / 3.52 / 1.04
0.25 / 623 / 3.67 / 1.00 / Acquiring knowledge and skills for intellectual growth throughout your life / 828 / 3.42 / 1.12 / 717 / 3.49 / 1.07
0.17 / 625 / 3.65 / 0.98 / Acquiring information, ideas, and concepts / 855 / 3.48 / 1.03 / 725 / 3.61 / .93.
0.35 / 622 / 3.54 / 1.08 / Writing clearly and effectively / 880 / 3.19 / 1.13 / 723 / 3.43 / 1.09
0.21 / 622 / 3.52 / 1.13 / Using computer and information technology effectively / 856 / 3.31 / 1.24 / 720 / 3.36 / 1.13
0.49 / 620 / 3.49 / 1.12 / Speaking clearly and effectively / 862 / 3.00 / 1.17 / 720 / 3.31 / 1.13
0.28 / 624 / 3.43 / 1.13 / Working well with others / 874 / 3.15 / 1.19 / 724 / 3.3 / 1.06
0.35 / 619 / 3.42 / 1.13 / Developing an openness to the opinions of others / 835 / 3.07 / 1.18 / n/a / n/a / n/a
n/a / 608 / 3.39 / 1.03 / Acquiring scientific and mathematical thinking skills (New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a
n/a / 618 / 3.39 / 1.19 / Understanding your personal ethics and values (New in 2013) / n/a / n/a / n/a / n/a / n/a / n/a
0.33 / 609 / 3.31 / 1.19 / Understanding and appreciating ethnic/cultural/language diversity / 841 / 2.98 / 1.25 / 721 / 2.96 / 1.13
0.60 / 612 / 3.27 / 1.17 / Understanding your rights and responsibilities as a global citizen / 828 / 2.67 / 1.24 / 718 / 2.82 / 1.21
0.58 / 613 / 3.25 / 1.12 / Understanding and appreciating political, social, and historical issues / 860 / 2.67 / 1.17 / 718 / 2.89 / 1.15
0.25 / 610 / 3.19 / 1.20 / Developing leadership skills / 852 / 2.94 / 1.25 / 719 / 3.01 / 1.16
n/a / 567 / 3.11 / 1.28 / Appreciating artistic expression (writing, art, music, theater, etc / 845 / 2.63 / 1.32 / n/a / n/a / n/a
n/a / 595 / 3.02 / 1.21 / Understanding environmental and sustainability issues / n/a / n/a / n/a / n/a / n/a / n/a
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