Project Brief – Review of Market Shaping

Background

This project is part of the Joint Improvement Partnership (JIP) programme of support for South East authorities on transforming adult care, developed based on the key areas of support identified by authority transformation leads. The project is funded and delivered by Improvement and Efficiency South East. The requirement for the project, defined within the JIP programme plan is:

Objectives

Help authorities save time and effort by summarising the learning and good practice from other authorities and providing simple useful links to more detailed support resources and information.

Outputs

  1. Report to be published online and available in printed format on request containing the following:
  • Summary of provider building and market shaping activity and initiatives launched in the South East region as part of and/or in line with adult care transformation

 What is currently being done to enhance the market and build provider capacity in Local Authorities a brief look at how this is done by Local Authorities in all departments e.g. Leisure

 What is currently being done in Adult Social Care departments to enhance the Market and build provider capacity?

 What work is currently being done or planned to develop Micro Markets

 How have Authorities minimised local and national barriers to micro social care markets

 What joint working has been done with Health

 Key lessons learned to date

 If provider capacity has been improved has enhanced choice affected cost of services? Was the investment cost a short or long term investment?

 Feedback from providers/commissioners

  • Summary of Market Shaping initiatives launched elsewhere in England as part of adult care transformation

 What is currently being done to enhance the market and build provider capacity in Local Authorities

 What is currently being done in Adult Social Care to enhance the Market and build provider capacity?

 What work is currently being done or planned to develop Micro Markets

 How have Authorities minimised local and national barriers to micro social care and support enterprises

 What joint working has been done with Health

 Key lessons learned to date

 If provider capacity has been improved has enhanced choice affected cost of services? Was the investment cost effective?

 Feedback from providers/commissioners

  • Review of the perceived and actual benefits/disbenefits of these initiatives and how these vary.

 Benefits/disbenefits to service users

 Benefits/disbenefits to provider

 Benefits/disbenefits to the local authority

  • Detailed list of the resources and support that helped authorities design and increase choice in their Authority.
  1. Workshop to be run, open to all South East authorities, covering the following:
  2. How to identify Market Shaping opportunities that will work best for your authority
  3. How to go about building provider capacity and working with providers.
  4. Joint working opportunities with Health
  5. How have Authorities minimised local and national barriers to micro social care and support enterprises.
  6. How to measure the service cost and benefit

7. List of possible follow up support activities for local authorities for consideration including:

  • Consultancy support for authorities on Market Shaping.
  • Update of this review in 6/12 months

Scope

For the purposes of this review, Market Shaping/Building Provider Capacity means:

Local Authorities proactively encouraging the provider market in the community to grow and having an impact on the market.

Methodology

Local authorities in the South East and nationally who have implemented Market Shaping will be interviewed to establish what they have done, what the original context was and how did they choose to do what they did, what the impact has been, what the challenges were, what resources they used, what they have learned, what they would advise others.

The South East authorities to be interviewed will include:

 West Berkshire

 Slough

 Brighton & Hove

 Medway

Relevant national websites will be searched to find case studies and guidance information on brokerage and advocacy services. Documents will be analysed and relevant findings will be included in the final report. Contacts identified from this research will be selected for follow up interviews.

Other organisations with experience in helping authorities implement brokerage and advocacy services will be contacted to input into the review. These organisations include:

ADASS, Coordinating Group, Commissioning and Market Development Project

SCIE, Commission work to better understand the self funded market

DH, Commission work to better understand the self funded market

ADASS Market Development and commission sub group, Support effective sharing of commissioning initiatives and developments across regions

DH PPF policy & delivery team/SCIE – Micro Markets Project

PCT’s, West Berkshire, Slough

NAAP’s, Micro Market development

Resources

Resource for this project will be provided by Carly Hedges as project manager, Mike Crisp, to provide additional support and troubleshooting capacity, and some capacity from Local Authority Transformation leads from the participating councils. This resource will be provided from within existing resources and will not require addition budget.

Target milestone dates

Task / Start Date / Completion Date
Draft and circulate Project Brief / 28-Jul-09 / 31-Aug-09
Publish final Project Brief / 10-Sep-09 / 30-Sep-09
Plan review outputs in detail / 10-Sep-09 / 23-Oct-09
Complete research / 23-Sep-09 / 04-Nov-09
Draft report / 26-Oct-09 / 13-Nov-09
Complete and publish final report / 17-Nov-09 / 18-Dec-09

Communications Plan

The project will be monitored by Mike Crisp, with progress reports to the Transformation Leads.