K.V. SUDHAKAR
Mobile No: 91- 9848091934Email:
Having six years of experience in networking & hardware, work on experience in installing, maintaining the IBM X-Series servers, blade servers, auto loaders. Windows system administration with strong interpersonal skills, flexibility and team work to achieve business objectives.
PROFESSIONAL EXPERIENCE
¨ COMPUTER MAINTENANCE AGENCY (CMA) - Hyderabad, India
Senior Customer Engineer (worked in INDIAN NAVY Site, Vizag)
May 2008– Jul 2011
¨ ABACUS NET COMM ( IBM Business partner & Authorised service provider)
- Hyderabad, India
Senior Technical Support Engineer
Sep 2007 – April 2008
¨ BINARY INFOTECH – Visakhapatnam, India
Technical Support Engineer
May-2005 to Aug 2007
EDUCATIONAL QUALIFICATION
- Msc (Electronics) from Andhra University in 2005.
TECHNICAL QUALIFICATION
· Microsoft Certified Professional (MCP). ID-SR3061915
· Under gone training for IBM X-Series servers, Blade servers, Desktops.
TECHNICAL SKILLS
Operating Systems : Windows 95, 98 & XP, Vista, windows 7,Server 2003.
Software Applications : Ms-Office, configuration of MS-Outlook, Outlook Express,
Installing of server & client Anti-virus.
Windows server 2003 : Configuring DNS, ADS.
Maintenance & Creating users, Assigning account Policies,
user policies, password policies.
Implementing the Raid levels, hot spares.
Implementing software Raid-1 (mirroring).
Thin Clients : Configuring of Thin clients.
Back up : Taking back-up using NT-Backup.
Networking : TCP/IP, structure cabling, maintenance of LAN & network peripherals.
Hardware Support: Hardware Trouble shooting of various Desktops, laptops and
IBM SERVERS-Rack, Tower & Blade servers.
Storage : Configuring of IBM Auto loaders, Tape drives and testing using NT-Backup.
PROFESSIONAL WORK EXPERIENCE
Work Profile #1 :
Computer Maintenance Agency offers a broad portfolio of services and technologies needed to deliver the benefits of information technology to its customers. Computer Maintenance Agency having projects in Defence, govt. and private sectors, which are mainly based on Sun Solaries Systems, Unix Based Servers, Windows servers.
Name of the Company : Computer Maintenance Agency
Duration : From May’08 – Jul’11.
Designation : Senior Customer Engineer
Responsibilities:
· Worked as Senior customer engineer in INDIAN NAVY site for maintaining two IBM X-SERIES servers with users connected to the domain.
· Maintenance of ASTT simulator.
· Creating users and assigning the user policies, account policies, password policies.
· Maintaining of LAN with- in the network.
· Installations of the application software, anti-virus.
· Maintaining of hardware and software.
· Maintaining of LAN printer.
· Monthly Maintenance & taking backup.
· Day to day responsibilities included monitoring and managing systems, and accommodating the needs of the IT Department.
Work Profile #2 :
Abacus Net Comm offers a broad portfolio of services and technologies needed to deliver the benefits of information technology to its customers. Abacus Net Comm provides a complete suite of sales & support for IBM servers, desktops in all MNC companies, Ltd companies, home PCs etc.
Name of the Company : Abacus Net Comm
Duration : From Sep, 2007 – April 2008.
Designation : Sr. Technical support engineer
Responsibilities:
· Installation and configuration of IBM X-Series Rack, Blade servers to the customers in MNC, ltd companies etc.
· Trouble shooting the problems of IBM servers and desktops.
· Installing preloaded Windows XP in IBM desktops.
· Implementing Raid levels 0,1 & 5.
· Configuring the IBM Auto loaders and testing using NT Backup.
· Implemented raid levels, configured DNS, ADS and connected clients to the server in Harsha Toyota, kondapur, hyd.
· Installation of thin Clients of make Easythin clients.
· Planning and implementing structured cabling.
· Structure cabling for Andhra Bank Employees co-operative bank.
· Configuring MS-OUTLOOK, creating users.
· Configuring the users and creating user permissions.
Work Profile # 3 :
Binary InfoTech offers a broad portfolio of services and technologies needed to deliver the benefits of information technology to its customers. Binary InfoTech provides a complete suite of Network which deals with switches, routers, modems, IP phones, Wireless network, Desktop PC’S and Notebook.
Name of the Company : Binary InfoTech
Duration : From May 2005 – Aug 2007.
Designation : Technical support Engineer
Responsibilities:
· Trouble shooting all branded personal computers.
· Installation of Operating System Window 98, Windows XP, Windows 2003 server, and Application packages.
· Structure cabling in Andhra University College of Engineering, Vizag.
· Structure cabling in Visakha Co-Operative Dairy ltd., Vizag.
· Setting up and maintaining PC’S, printers, and various peripherals.
· Providing troubleshooting and resolution to employees.
· Installing and upgrading of software and hardware.
· Ensure client connectivity with TCP/IP protocol.
· Installing Microsoft Office 97/2000/2003/2007.
· Installing Windows 2000 Professional, Upgrading the systems and installing with the latest service packs.
· Knowledge in creating and setting the permissions in the file server depending on designation of the employees and maintaining profiles with in the network.
· Basic Hardware Trouble shooting and maintaining Hardware inventory.
· Day to day responsibilities included monitoring and managing systems, and accommodating the needs of the IT Department.
PERSONAL SKILLS
Good Problem solving, interpersonal skills and Team building skills, with ability to work independently or in a team. Fast learner, Self motivated with a high degree of attention and commitment to work.
PERSONAL DETAILS
Father’s Name : K.KRISHNA RAO
Date of Birth : 18-12-1980
Marital Status : Married
Language Known : English, Hindi, & Telugu
House Address : D.NO. 27-6/13, ayodhya nagar, Sakshi paper mill road
madhurawada, Visakhapatnam-530041
Yours Sincerely
K.V.Sudhakar.