Reflective Case Discussion
The “reflective case discussion” provides an opportunity reflect on actions and decisions made in providing care, including the role of the pharmacist in the consultation, collection of integration of relevant patient and therapeutic information, clinical decision-making and communication. This also provides an opportunity for identifying learning needs and presents an opportunity for colleagues/mentors to provide feedback and insight on actions taken for a patient case in practice.
Case Discussion Format
1)Choose a patient case from the clinical practice.
2)Describe the case [e.g. patient demographics, chief complaint, medical and medication history), the reason for referral, what initial action you decided to take and context (other relevant variables influencing the case or your actions)].
3)Describe your steps taken during the patient care process [e.g. patient interview, collection of information, identification of drug-related problem(s), assessment, therapeutic plan, recommendations, how the plan was implemented] and why you took that approach.
Use the following questions to reflect on your actions:
IMPACT project 2006
□ What information did you think was most
essential to collect in this case? What
sources did you identify and access? What
assumptions and inferences did you make in
the data collection process?
□ What was your approach during the
patient interview? How effective do you feel
this approach was for collecting information
and establishing a relationship with the
patient? Where there verbal or nonverbal
indicators that you noticed from the patient
that indicated an area of improvement?
□ What were the main issues/DRPs
identified in the case and why? What was
the patient’s perspective? What do you think
is the physician’s perspective?
□ What were the therapeutic alternatives that you considered for the issue/DRP?
□ Which alternative(s) did you select that was the most appropriate and why did you think so? What patient factors and evidence did you need to consider when making your decision?
□ How did you implement your
recommendations? How were the
recommendations received by the patient
and physician?
□ What is your plan for monitoring and follow up? What potential problems could occur and how can these be handled?
□ What were the critical incidents during the
case? How did you respond? Why did you
respond in that way?
□ What was the most difficult or surprising issue related to this scenario? Why was this difficult? How did you respond?
IMPACT project 2006
ACTION PLAN
What clinical pearls did you learn from this patient scenario?What actions would you change in your next patient encounter?
What learning needs did you identify?
What are potential resources for the learning needs?
IMPACT project 2006