SUPPORT PRACTITIONER
PERSON SPECIFICATION
The following skills, knowledge and attitudes are essential for the post:
· Knowledge of and agreement with the vision, mission, aims and values and working principles of Staffordshire Women's Aid
· The ability to work independently and as part of a team.
· An understanding of and commitment to the reduction and prevention of Violence against Women.
· Good communication skills.
· A non-judgemental attitude.
· Good literacy and numeracy skills.
· Good organisational skills.
· An understanding of anti-discriminatory working principles and practices, and of the importance of an ethos of diversity.
· An understanding of the need for confidentiality and security of the refuge and outreach services for users, staff and volunteers.
· An understanding of the need for professional boundaries in support work.
· A working knowledge of administrative tasks and record keeping.
· The ability to work under pressure and, sometimes, in stressful situations.
· Knowledge and understanding of issues around substance misuse and mental health and how they relate to domestic violence.
· Knowledge of working in the community.
· Knowledge and experience of the Housing Act and other legislation in connection with domestic violence.
· Knowledge of the Welfare Benefits System.
· Knowledge of issues for children who have lived with domestic violence, and the links to Child protection.
· Knowledge/understanding of civil law and criminal justice in the context of domestic violence.
· The ability to assess needs.
· IT and email skills.
· Ability to work flexible hours, including evenings and weekends, when necessary.
· A full clean driving licence and use of a car with appropriate insurance cover.
The following skills, knowledge and attitudes are desirable for the post:
· Experience of working with Staffordshire Women's Aid.
· Experience of working with voluntary organisations.
· Negotiation, training and presentation skills.
· A sense of humour.
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