Privacy Workshop Glasgow CILIPS - Flipcharts 22 November 2017

CILIP Workshop on Privacy – Flipchart Transcriptions
Held in Glasgow CILIPS on 22 November 2017
Number of Attendees: 10 (Public libraries, a post MSc student, HE)
Two tables
1 hour session

1.  What is privacy? (Open session for ideas on defining the term)

2.  What are the privacy challenges you face in your work? (Post-it notes session)

3.  What do you think are the major privacy issues facing
the information profession? (Post-it notes session)

4.  Do you think privacy has an impact on freedom of access to information? If yes, how/ in what ways? (Table discussions)

5.  What would you change about CILIP’s Ethical Principles and Professional Code of Practice as they relate to privacy? (Table discussion)

6.  Does CILIP need a policy statement on privacy? If yes - what should it say?(Open discussion)

Question 1

-  Control what you divulge/ control your data

-  Protection of the rights of the individual

-  Who is allowed to know?

-  My right to decide

-  The right not to be observed (CTTV/ photography)

-  Duty to raise awareness of consequences ie tweets, facebook posts etc.

-  Right to be forgotten (Came up as part of the discussions around previous comment)

-  Lack of awareness amongst young

-  Being denied access to information when needed (concern for family members)

-  What you say in public spaces

Question 2

-  Parents wanting private information about a child

-  Access to inappropriate private information (this comment refers to the shared use of public libraries where librarians are coming across personal/ private information left in rooms, overheard conversations of other organisations)

-  Having sight of sensitive documents

-  What personal information we release on library members to other people ie terrorism issue

-  Ownership (past and present) of items in our collections (donor’s right to privacy? right to keep price secret?)

-  Public/ private – what can I share on social media about work or workplaces?

-  Digital users lack knowledge of privacy

-  Leaving personal documents on photocopiers/ scanners

-  Paper records - not a high priority, staff training, acceptable storage especially for casual storage

-  Members of staff grumbling on forums or in staffroom

-  *Police wanting access to records

-  *IT monitoring internet access

-  Open wi-fi

-  Printing

-  Dealing with vulnerable groups

-  Sharing information with official bodies

Question 3

-  Protecting sensitive data against security breaches

-  No loyalty: No privacy!

-  Lack of understanding

-  Full understanding of privacy among library staff at all levels

-  Telephone in open area no privacy to take calls

-  Expectations of zero hours staff maintaining privacy

-  Pressure from researchers to make use of data

-  Data in the cloud

-  Keeping a right to privacy under commercial pressure to sell

-  Processing personal information for organisation records

-  Data storage – is it secure?

-  Government legislation

-  Evolving technology

-  What people consult/ borrow/ e-resources/ onine in your library is this private?

Question 4

-  Having to give ID to access information

-  Filtering eg gambling websites

-  Privacy too tight eg NHS data can’t be shared for research purposes (now people have not consented due to lack of trust?)

-  Privacy laws in other countries can help and/ or hinder

-  FOI takes so long to process it is worthless

-  FOI and privacy often clash

-  Digital can be altered easily

-  Yes, FOI requests that can’t be answered

-  Why do you need to give your name and address to get information?

-  Too much requirement for proof of ID can restrict access to information

-  Filtering (often called protection) can restrict access

-  How do you protect academic data AND support open access?

-  Profiling can restrict access to information

-  Privacy can be too tight and restrict access

-  Privacy laws in other countries can have an impact on international sharing

Question 5

-  Enabling as well as respect/ protect

-  Providing information

-  Judgement is still important

-  Mostly OK but too passive. We are also teaching users

-  Personal/ professional responsibility to make judgement calls

Question 6

-  Information profession needs to point out privacy is an issue statement on information professionals role

-  How would it help?

-  Robust guidance

-  In US explicit information/ guidance should CILIP do the same?

-  A “where we stand” document

-  No policy statement can cover it all but CILIP needs to take a stance

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