Learn Continuously – Recommended Resources
The IEX Model
Foundations For Transformation – IEX White Paper
Crosswalk Between Baldrige Framework, Shingo Model and IEX – Webinar recording
Principles for Alignment – IEX White Paper
Principles for Enabling – IEX White Paper
Principles for Improving – IEX White Paper
Deployment – IEX White Paper
True, True North – IEX White Paper
Systems By Design – IEX White Paper
S-Curves and Evolutionary Change
After the Clockwork Universe, Sally Goerner
Global Mind Change, Willis Harman, 1998
Design In Nature, Adrian Bejan and J. Peder Zane
“Evolving World View: Implications For All Industries, Including Healthcare” – IEX White Paper
Lean history and key thought leaders
W. Edwards Deming
“If Japan Can, Why Can’t We?” NBC program, June 1980. “I think people here expect miracles. They think they can go to Japan and copy. But they don’t know what to copy.”
Out of the Crisis, W. Edwards Deming
The New Economics, W. Edwards Deming
Lean Enterprise Institute
The Birth of Lean, Koichi Shimokawa and Takahiro Fujimotoa, Editors.
Bodies of Knowledge Behind the Principles
3-dimensional view of System of Profound Knowledge short video:
Theory of Knowledge
The Knowledge-Creating Company, Ikujiro Nonaka and Hirotaka Takeuchi
“The Concept of ‘Ba’: Building a Foundation For Knowledge Creation,” Ikujuro Nonaka and Noboru Konno
Neuroscience(including “working-memory and hard-wire memory”)
Quiet Leadership, David Rock
Thinking, Fast and Slow, Daniel Kahneman
“It Takes an Enterprise” presentation by Dr. Ed Chaplin at 2014 Deming Institute Conference.
“My Stroke of Insight” Jill Bolte Taylor, TED Talk.
The Brain That Changes Itself, Norman Dodge
“Backwards Brain Bicycle” SmarterEveryDay Video
Mindfulness in The Lean Journey: Research & ApplicationsRafael Rojas, DBA (webinar recording)
Knowledge About Variation
Understanding Variation: The Key to Managing Chaos, Wheeler, Donald.
“Understanding and Managing Variation”, Mike Stoecklein, recorded webinar.
“Understanding and Misunderstanding Variation in Healthcare”, Mike Stoecklein, recorded webinar.
“Understanding and Misunderstanding Variation in Healthcare”, Mike Stoecklein, Deming Research Seminar Paper.
Systems Thinking (Including Focus on Purpose)
“How Thinking Works” Derek Cabrera, TED Talk
“The Big Theory of Everything” Derek Cabrera, TED Talk
Systems Thinking For Curious Managers, Russell L. Ackoff with Herbert J. Addison and Andrew Carey
No Contest, Alfie Kohn
Start With Why,Simon Sinek
“A Unifying Theory of Systems Thinking with Psychosocial Implications”, Derek Cabrera, Laura Cabrera and Erin Powers, Wiley Online Library.
Systems Thinking Made Simple, Derek and Laura Cabrera
Systems Thinking, Youtube video about key concepts from Derek and Laura’s book.
6 Year Old Boy Seeks Smiles, Youtube video
Getting the Right Things Done, Pascal Dennis
Managing To Learn, John Shook
A3 Problem Solving for Healthcare, Cindy Jimmerson
“My Year of Saying ‘Yes’ to Everything,” Shonda Rhimes, TED Talk.
A3 Problem Solving: Applying Lean Thinking, Jamie Flinchbaugh
Team of Teams: New Rules of Engagement for a Complex World, Stanley McChrystal
The Elegant Solution, Mathew May (about innovation and Toyota)
“About the Toyota Kata Research” Youtube video featuring Mike Rother
Brain of the Firm, Stafford Beer
Diagnosing the System for Organizations, Stafford Beer
Beyond Connecting the Dots, Gene Bellinger
Essence of Systems Thinking (video) Gene Bellinger
Psychology
Punished By Rewards, Alfie Kohn
BJ Fogg’s Behavior Model
Leadership Vertigo, Max Brown and TanveerNaseer
Driving Fear Out of the Workplace, Kathleen Ryan and Dan Oestreich
“10 Ways to Have a Better Conversation,” Celeste Headlee, TED Talk.
The neuroscience of social intelligence, Bill von Hippel at TEDxUQ 2014
Emotional Intelligence: Why It Can Matter More Than IQ, Daniel Goleman
Beyond the Checklist: What Else Health Care Can Learn From Aviation Teamwork and Safety, Suzanne Gordon, Patrick Mendenhall, and Bonnie Blair O’Connor
Multipliers: How the Best Leaders Make Everyone Smarter, Liz Wiseman
Putting It All Together (Application & Key Systems)
Factory of One, Dan Markovitz
Personal Kanban,Jim Benson and TonianneDeMaria Barry
The Checklist Manifesto, AtulGawande
Designed to Adapt, John Kenagy
Gemba Walks, James Womack
Healthcare Kaizen, Mark Graban and Joe Swartz
The Hitchhiker’s Guide To Lean, Jamie Flinchbaugh and Andy Carlino
The Myth of Multitasking, Dave Crenshaw