Robin Hearley
Professional Summary
RegisteredNurse with valid Colorado and Florida State RN License possessing 3 years experience as a high performing RN Case Manager and Clinical Manager responsible for planning, coordinating and delivery of quality interdisciplinary health care services. Provides nursing care, which requires substantial specialized advance knowledge, judgment and skill based upon the principle of sound nursing judgment and responsible for the direct supervision, supervisory visits and joint disciplinary evaluations as well as orientation and teaching of assigned team members. Possess effective written and verbal communication skills with an ability to address staff, patients and visitors in a courteous and friendly manner as well as accept constructive criticism
Skills
- Patient evaluation/intervention
- Professional bedside manner
- Diabetes, Hospice, CHF and Stroke care
- Patient and family advocacy authority
- Adept at prioritizing/managing deadlines
- Patient-focused care
- Hospice philosophy comprehension
- Competent in physical assessments
- Wound Care
- Foley catheter insertion/removal
- Insulin medication understanding
- Tracheotomy care comprehension
- Mobility assistance aptitude
- IV therapy comprehension
- Patient education
- IM, Sub q injections
Work History
Clinical Home Heath Manager10/2015-Present
Brookdale Healthcare Services-5600 Quebec Street
- Supervise, monitor, and ensure competencies and performance of an assigned home health care team to includeRN’s LPN’s, CNA’s, Physical Therapists, Occupational Therapists, Medical Social Workers and Speech/Language Therapists and assuring the delivery of quality home health services.
- Supervise ongoing case management of all patients assuring an accurate evaluation and treatment plan, maintaining our quality model, and utilizing services appropriately to achieve optimal outcomes.
- Review electronically submitted documentation and provide feedback to clinicians regarding deficiencies or OASIS correction (with feedback from Quality Review Specialist) to ensure the medical records reflect compliance with medical necessity, homebound status, visit utilization supported by individual patient assessment/documentation support and transition (discharge) planning.
- Review patient schedules to ensure appropriate coordination of care and clinical needs and ensure efficiency of clinical associates. Work closely with Scheduler to ensure assigned team members are properly scheduled and have acceptable productivity percentages.
- Maintain ongoing communication regarding patient care with physicians, referral sources, caregivers, patients, community management and associates to facilitate coordination of care.
- Coordinates case conference with clinical team ensuring quality care of patients as evidenced by supporting documentation.
- Serves as an educator and mentor for assigned home health care team regarding home health documentation, including addressing deficiencies in clinical documentation, inconsistencies, clinical standards of care and compliance.
- Assist with orientation for home health associates.
- Maintain effective and efficient ongoing communication with the Director of Clinical Services (DCS) related to patient care, physician relations, community relations or other areas impacting agency quality performance.
- Competent with Intake/Referral process up to and including scheduling.
- Adhere to established confidentiality standards and HIPAA concerning community and patient information.
- Consistently demonstrates sound judgment in the day-to-day interactions with co-workers, management staff and customers.
- Maintain positive relationships and rapport with co-workers and community associates.
Personalized Living Director/RN Case Manager
Personalized Living by Brookdale-3455 S Corona Street10/2013-10/2015
•Evaluate the client's home environment to determine required services; involve client and family in developing the plan of care.
•Provide comprehensive care coordination with all members of the care team to ensure an effective exchange of information as it relates to the care of the client.
•Provide direct supervisory visits of nursing clinical care team members as well as paraprofessional staff to ensure care is provided as directed in the plan of care and in accordance with sound nursing principles.
•Coordinate alternative resources for client and families.
•Provide ongoing case management assessment of all clients and utilizing services appropriately to achieve optimal outcomes. Develop professional case management skills through attendance at pertinent educational activities.
•Execute physician's orders and keep the physician informed of all pertinent information concerning the client's condition and response to treatment. Reviews documentation submitted by nursing skilled associates and will review with team member if a concern is noted in the documentation.
•Manage clinical oversight for 70 clients
•Responsible for primary care, case management, and medication management.
•Evaluate patient care needs, prioritized treatment, and maintained patient flow.
•Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and CHF.
•Perform vitals/glucose testing and assisted in administering injections and urinalysis.
•Implement necessary changes based on evaluation of staffing requirements and floor assignments.
•Demonstrate ability to lead and motivate outstanding healthcare teams.
•Provide patient education.
•Supervise ancillary staff of 4 CNA's, 1 LPN and 15 caregivers and scheduling coordinator.
•Provide behavioral/emotional support and supervision for those with dementia and Alzheimer's.
•Monitor program budget to ensure financial objectives were met.
•Ensure safety and well-being of patients.
•Accurately record and report test results according to established procedures.
Education
Associate of Science: RN
Gulf Coast State College-Panama City, Florida2013
Nursing Student Association (NSA)
Accomplishments
•Elevated a troubled program into a high performing, income producing and award winning enterprise
•Quality Assurance-Obtained deficiency free State Survey
•Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
•Awarded Top 3 Income producing properties for the Nation for 3 consecutive months
•Maintained high employee retention
•BLS-HCP
Personal Information
Robin Hearley
12161 Pine Top Street
Parker, CO 80138
850-832-0391
Personal References upon request