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Special Constabulary Chief OfficerRole Profile
Special Constabulary / Chief Officer, Special Constabulary
Department / Citizens In Policing
Line Manager / Head of Community Safety
Scope / Responsible for the operational management and supporting the Citizens in Policing Strategy Delivery Plan for the Special Constabulary.
Conduct strategic reviews of business areas within the Special Constabulary, as agreed with Chief Officers and Heads of Department. Advise COT and other senior managers on strategic matters relating to the Special Constabulary.
Providing leadership and direction to the Senior ranks within the Special Constabulary, ensuring support is provided in the delivery of the Operational Policing Model.
Location
OCC, Wymondham
Working Patterns
Minimum of 20 hours per month.
Expenses
This is a voluntary position but out of pocket expenses will be paid including mileage.
Special Conditions / Security / Financial vetting procedures for the post
Requirement to undertake refresher training as and when required
The post holder will be required to have a flexible approach to working hours and by the very nature of the role will necessitate considerable evening and weekend working. There will be a need to travel countywide and regionally.
Need to attend external meetings/conferences/work shops as required
Requirement to wear uniform
Membership of the Association of Special Constabulary Chief Officers (ASCCO) http://www.ascco.org.uk
Requirement to undertake operational policing duties as instructed / required
Responsible for the operational management of Norfolk Special Constabulary, supporting the implementation the Citizens in Policing Strategy and Delivery Plan with specific focus on the Special Constabulary.
Core Responsibilities / Activities
The role holder should effectively deliver these key requirements:
Managing the Organisation
/ Chair meetings
Ensure adequate preparation, actively lead the meeting and encourage the exchange of information to enable the objectives of the meeting to be achieved.
Develop and maintain quality assurance systems
Ensure that organisational standards are continuously met by setting up appropriate quality assurance systems, ensuring that those systems operate effectively and making recommendations for improvements as required.
Evaluate and improve organisational performance
Manage the strategic performance of the organisation and achieve necessary improvements by developing measures and criteria to evaluate the organisation's performance, carrying out evaluations and finding reasons for success and failure in the organisation.
Manage organisational change
Effectively plan and communicate proposed changes within the organisation, ensuring commitment to implementation.
Monitor and review organisational performance
Monitor and review performance to identify improvements in service delivery.
Promote and develop quality within the organisation
Promote the importance and benefits of quality throughout the organisation. Help to define quality policies and develop effective strategies to implement these in order to achieve organisational vision, values and objectives.
Provide customer service
Provide and promote service to customers in a professional manner in line with organisational policy and legislative requirements.
Review external and internal operating environments
Evaluate and improve the environment in which the organisation operates taking into consideration stakeholders needs and expectations.
Personal Responsibility
/ Maintain standards of professional practice
Ensure your behaviour complies with organisational values and organise your own work effectively to meet the demands of your role. Identify, implement and monitor development activities to enhance your own performance.
Make best use of technology
Make best use of technology in support of your role, ensuring correct operation and compliance with organisational and legal requirements.
Promote equality, diversity and Human Rights in working practices
Promote equality, diversity and Human Rights in working practices by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly and contributing to developing equality of opportunity in working practices.
Managing and Developing People
/ Delegate work to others
Give responsibility and authority to others for discrete pieces of work, agreeing with them the targets they need to achieve, advising and supporting them in what they do.
Human Resources
/ Enable the organisation to retain personnel from all communities
Enable the organisation to retain personnel from all communities by contributing to the fair treatment of staff and supporting staff in promoting equality, diversity and rights in the working practices.
Ensure the correct handling of disciplinary and unsatisfactory performance procedures
Ensure a fair and balanced approach has been taken to address performance which is below standard, and that the actions taken have been proportionate, legal, accurate, necessary and in line with organisational procedures.
Ensure the correct handling of grievance procedures
Ensure that the grievance has been correctly handled and that actions have been taken in accordance with organisational procedure.
Select required personnel
Select the most appropriate candidate(s) for the position(s) whilst complying with Equal Opportunities policy and legislation.
Health, Safety and Welfare
/ Manage the welfare needs of individuals
Recognise any welfare needs that a member of staff may be experiencing, assist them in identifying the cause and agree a suitable way forward, acting at all times in accordance with organisational policy.
Monitor compliance with Health and Safety policy
Monitor all aspects of Health and Safety within the workplace in accordance with legislation and organisational policy, and take the appropriate measures to safeguard the health, safety and welfare of self, staff and others.
Main Responsibilities : / · Responsible for the operational management of Norfolk Special Constabulary supporting the implementation of the Citizens in Policing Strategy and Delivery Plan with specific focus on the Special Constabulary.
· Ensure that a consistent approach is being taken across all Command areas in respect of leadership, development (of individuals and the organisation) best practice and integrity of personnel performance management issues.
· Develop and create the necessary environment within Norfolk Police to cater for the requirement to substantially increase the operational impact of the Special Constabulary on service delivery across the force.
· Develop and maintain productive working relationships with the Chief Officer Team , Heads of Department and Commanders, providing them with timely advice/reports/recommendations appertaining to the Special Constabulary's performance and increasing contribution to Norfolk Policing plans and objectives.
· Represent Norfolk Police at regional and national levels in relation to Special Constabulary issues including the Association of Special Constabulary Chief Officers. Maintain engagement with the College of Policing, ACPO, The Police Federation, The Superintendents Associations and together with implementing appropriate resulting action with Norfolk Police.
· Promote Equality, Diversity and Human Rights throughout the Policing Family.
· Undertake such other reasonable duties/tasks which may be required from time to time.
· Assisting HR in the design and development of Special Constable Recruitment Campaigns in line with the requirements of the Police and Crime Plan.
· To manage and co-ordinate monthly meetings with key stakeholders ensuring performance objectives and targets are met.
· To ensure the Special Constabulary are rewarded through the appropriate reward schemes such as long service, NOSCAs and Lord Ferrars
· Promote the Code of Ethics amongst the Special Constabulary
Essential Skills, Experience and Qualifications : / · Serving Special Constable who has successfully completed their probation or experienced and professional senior manager with evidence of leading and motivating teams.
· Ability to effectively deal with stakeholders at all levels of the organisation.
· Negotiating and influencing skills.
NOT PROTECTIVELY MARKED