Supplier On-Site Quality Survey

Company Name: / Company Location:

Supplier Quality Certification (i.e.): ISO-9001, etc.:

Date of most recent Certification: Certified by:

Quality Systems Parameters Evaluated

1Quality Management Control

Acceptable C/A Required Not Acceptable Not Applicable

2Design Information

Acceptable C/A Required Not Acceptable Not Applicable

3Quality Information

Acceptable C/A Required Not Acceptable Not Applicable

4Procurement

Acceptable C/A Required Not Acceptable Not Applicable

5Material Control

Acceptable C/A Required Not Acceptable Not Applicable

6Manufacturing Control

Acceptable C/A Required Not Acceptable Not Applicable

7Final Acceptance

Acceptable C/A Required Not Acceptable Not Applicable

8Calibration

Acceptable C/A Required Not Acceptable Not Applicable

Evaluator(s)(Print):

Evaluator(s) (Sign):

Evaluator(s) Phone / E-mail:

L-3 Division(s):

Evaluation Date:

Comments:

Evaluative Criteria:

5Best practice

4Fully compliant

3Documented with objective evidence of use – minor deficiencies noted

2Objective evidence of supporting processes, not documented

1Documented processes, no objective evidence of use

0Not documented and no objective evidence of process

N/AThe provisions or conditions are missing but do not apply or are not needed. Items scored “N/A” do not affect the graphic summary and need not be reported.

N/RNot rated by evaluator, no impact on rating.

To complete this form, fill in appropriate spaces using the evaluative criteria rating system above. Comments may be added across from each criteria as necessary. Additional comments or trip reports may be placed on page 8.

1QUALITY MANAGEMENT

This key to management of quality lies in philosophy, objectives, and organizational structure. The philosophy forms the primary policy and should include the broad principles common to good quality of products. The objectives should be clearly stated in specific terms and should provide operating policies, which guide the activity of the quality program. The organizational structure should clearly define lines of authority and responsibility for quality from top management down to the operating levels.

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Evaluations:Comments:

() / 1. / How adequate is quality philosophy and how well is it explained in operating policies and procedures?
() / 2. / How adequate is the technical competence in the quality discipline of those responsible for assuring quality?
() / 3. / How well does the organizational structure define quality responsibility and authority?
() / 4. / How well does the organizational structure provide access to top management?
() / 5. / How adequate is the documentation in the quality manual?
() / 6. / How adequate is the training program, including employee records?
() / 7. / Does the supplier’s internal audit program adequately cover all elements of the quality management program?
() / 8. / Is it evident that periodic evaluations are conducted with management that result in actions when appropriate?
Supplier: / Evaluator(s):
Division/Location: / L-3 Division(s):

2DESIGNINFORMATION

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Control of design and manufacturing information is essential for the control of product. It consists of making sure that operating personnel are furnished with complete technical instructions for the manufacture and inspection of the product. This information includes drawings, specification, special purchase order requirements, engineering change information, inspection instructions, processing instructions and other special information. A positive recall system is usually considered necessary to insure against use of superseded or obsolete information.

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Evaluations:Comments:

() / 1. / How well do procedures cover the release, change and recall of design and manufacturing information, including correlation of customer specifications, and how well are procedures followed?
() / 2. / How well do records reflect the incorporation of changes?
() / 3. / How well does quality control verify that changes are incorporated at the effective points?
() / 4. / How well is the control of design and manufacturing information applied to the procurement activity?
() / 5. / Is there a formal deviation procedure and how well is it followed?

3QUALITY INFORMATION

Records should be maintained of all inspections performed, and the data recorded should be periodically analyzed and sued as a basis for action. Quality data should always be used, whether it be to improve the quality control operation by increasing or decreasing the amount of inspection, to improve the quality of product by the initiation of corrective action on processes or suppliers to document certifications of product quality furnished to customers, or to report quality results and trends to management. Unused or unusable data is evidence of poor management.

Evaluations:Comments:

() / 1. / How well are records of inspections and tests maintained?
() / 2. / How adequate is the record and sample retention program?
() / 3. / How well are quality data used as a basis for action?
() / 4. / How well are quality data used in reporting results and trends o management?
() / 5. / How well are quality data used in supporting certifications of quality furnished to customers?
Supplier: / Evaluator(s):
Division/Location: / L-3 Division(s):

4PROCUREMENT

It is essential for the assurance of quality that procurement sources meet the standards for quality control imposed on the procuring agency. It would do little good for the consumer to specify rigid quality requirements for his sources and then have those sources fail to use an equal amount of care in establishing sub-sources. Sources should be under continuous surveillance, and incoming material should be inspected to the extent necessary to assure that the requirements have been met.

Evaluations:Comments:

() / 1. / How well are procurement sources evaluated and monitored?
() / 2. / How well are quality requirements specified on the procurement document?
() / 3. / Are customer requirements included on procurement documents, as appropriate?
() / 4. / How well are inspection procedures specified and how well are they followed?
() / 5. / How adequate are incoming inspection facilities and equipment?
() / 6. / Is a supplier evaluation and approval system used to identify acceptable suppliers?
() / 7. / How well are certification evaluated by independent checking?
() / 8. / How well are incoming inspection results used for corrective action?
() / 9. / How well are incoming materials quarantined, while awaiting disposition?
() / 10. / Is there a conditional material release policy?
Supplier: / Evaluator(s):
Division/Location: / L-3 Division(s):

5MATERIAL CONTROL

Control of the identify and quality status of materials in stores and in process is essential. It is not enough that the right materials be procured and verified; they must be identified and controlled in a manner that will assure they are also properly used. The entire quality program may be compromised if adequate controls are not maintained throughout procurement, storage, manufacturing, and inspection.

Evaluations:Comments:

() / 1. / How adequate are procures for storage, release, and movement of material and how well are they followed?
() / 2. / How well are materials in stores identified and controlled?
() / 3. / How well are in-process materials identified and controlled?
() / 4. / How well are materials in inspection identified and controlled?
() / 5. / How adequate are storage areas and facilities?
() / 6. / How well is controlled access to material provided?
() / 7. / How well do procedures cover the prevention of corrosion, deterioration, or damage of material and how well are they followed?
() / 8. / How well are nonconforming items identified, isolated and controlled?
() / 9. / Are corrective/preventative actions taken in a timely manner, based upon information and analysis of the nonconforming material control system?
() / 10. / How well is traceability maintained, if required?
() / 11. / Does the supplier’s electrostatic sensitive device (ESD) program provide adequate protection of sensitive material?
() / 12. / Does the supplier’s moisture sensitive device (MSD) program provide adequate protection of material?
Supplier: / Evaluator(s):
Division/Location: / L-3 Division(s):

6MANUFACTURING CONTROL

In-process inspection, utilizing the techniques of quality control, is one of the most satisfactory methods yet devised for attaining quality or product during manufacture. Because many quality characteristics cannot be evaluated in the end product, it is imperative that they be achieved and verified during the production process.

Evaluations:Comments:

() / 1. / How well are process capabilities established and maintained?
() / 2. / How well is in-process inspection specified?
() / 3. / How effectively is it performed?
() / 4. / How adequate are in-process inspection facilities and equipment?
() / 5. / How well are the results of in-process inspection used in the promotion of effective corrective action?
() / 6. / Is software that is used to control or support manufacturing activities controlled?
() / 7. / How adequate are procedures for equipment and facilities maintenance, and how well are they followed?

7FINAL ACCEPTANCE

Final inspection, testing, and packing are critical operations necessary to assure the acceptability of material. Specifications form the basis for these activities. In lieu of final inspection, certification or in-process inspections may be used. The entire quality program should possess records of these activities and they should be reviewed to verify conformity.

Evaluations:Comments:

() / 1. / How well are specifications used in determining the acceptability of material?
() / 2. / How well are certification and in-process inspection records used in the final acceptance decisions?
() / 3. / How adequate are final inspection procedures?
() / 4. / How well are they followed?
() / 5. / How adequate are final inspection facilities and equipment?
() / 6. / How well are final inspection results used for corrective action?
Supplier: / Evaluator(s):
Division/Location: / L-3 Division(s):

8CALIBRATION

Periodic inspection and calibration of certain tools, gages, testers, and some items of process control equipment are necessary for the control and verification of product quality. Controlled standards, periodically checked or reference against National Standards, will assume the compatibility of vendor and vendee measurements. Inaccurate gages and tester can compromise the entire quality control program and may result in either rejection of good material or acceptance of defective material.

Evaluations:Comments:

() / 1. / What standard is the calibration system based on?
() / 2. / How well has the calibration system been implemented against the system standards that they have established?
() / 3. / Is calibrated equipment used for all acceptance measurements?
() / 4. / How well are periodic inspections and calibrations specified?
() / 5. / How adequate are calibration facilities and equipment?
() / 6. / If necessary, is traceability to NIST adequate?
() / 7. / Is software identified and controlled when used to support acceptance?
() / 8. / Does the calibration system have procedures in place to recall accepted products that were inspected with equipment that had been found out of tolerance?
() / 9. / Does the supplier maintain a documented system for equipment recall?
() / 10. / Do calibration identification labels include information for equipment unique identifier, calibration date, recall date, limitations, and calibrated by?
() / 11. / If external calibration sources are utilized, how adequate is the program and how well is it executed?
Supplier: / Evaluator(s):
Division/Location: / L-3 Division(s):

Memorandum

To: / Quality Assurance Intranet Exchange
From:
Date:
Subject: / Survey of
Copies:

Type Memo Here

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