Career Worksheet

for
FLIGHT ATTENDANT POSITIONS

Congratulations! You have made the first, most important step towards advancing your career. The worksheet you are about to complete is a profession-specific assessment tool, which covers all of your skills, employment, responsibilities, and achievements. In order to serve you best, each answer must be completed thoroughly. This worksheet will also help prepare you for upcoming interviews.

Sample Position Titles

Air Transportation Supervisor / Cabin Service Director / Cabin Service Purser
Charter Flight Attendant / Chief Flight Attendant / Communications Coordinator
Contract / Freelance Flight Attendant / Corporate Cabin Attendant / Corporate Flight Attendant
Corporate Flight Attendant Instructor / Corporate In-flight Coordinator / Director of In-flight Catering
Executive Flight Attendant / Flight Attendant / Flight Attendant Instructor
Flight Attendant Recruiter / Flight Service Manager / Head Flight Attendant
In-flight Manager / In-flight Supervisor / International Crew Liaison
International Flight Attendant / Lead Flight Attendant / On-Board Leader
Purser Flight Attendant / Senior Cabin Purser / Senior Flight Attendant
Other Related Positions

Instructions

1. Complete all answers thoroughly. Form fields allow unlimited information. If a question is not relevant, type “N/A”.

2. Please use upper and lower case as appropriate, and do not use abbreviations.

3. When complete, save a copy of your completed worksheet to your hard drive, and e-mail it back to us.

Personal Information

Name: / E-Mail Address:
Street Address: / Town, State, Zip:
Home Phone: / Business Phone (if okay to call):
Cellular Phone: / Fax:
Last Position Title: / Position(s) Sought:
Most Recent Salary: $ / Salary You are Seeking: $

Employment Information

List your current and former jobs starting with the most recent. (You will use the respective job numbers later.)

Then list the primary functions you performed at each of those positions.

Job
No. / Position Title / Company, City, State / Type of Firm / Start
Date/Year / End
Date/Year
1
Primary Job Functions:
2
Primary Job Functions:
3
Primary Job Functions:
4
Primary Job Functions:
5
Primary Job Functions:

Flight Attendant Certifications and Training

Check off all of the Flight Attendant training and/or certifications you have received.

Your Flight Attendant License #:

FAR Part: 91 91K 121 125 135 142 Guidelines

FLIGHT ATTENDANT CERTIFICATIONS & TRAINING

Aircare CPR / Aircare Emergency Procedures (Recurrent)
Aircraft and Service Hygiene / Aircrew Combative Training (ACT)
Aircrew Member Emergency / Aircrew Combat Training (Anti-terrorism)
Automatic External Defibrillator (AED) / Aviation Medicine
Basic Life Support / Basic Water Survival
Blood-borne Pathogens / Cabin Safety & Service Training
Cardiopulmonary Resuscitation (CPR) / Close Quarters Combat and Self Defense
Commercial Flight Safety / Conflict Management
Conversion Course / Corporate Aircraft Familiarization
Corporate Aviation Indoctrination / Corporate Cabin Attendant Certified
Corporate Flight Attendant Training / Corporate Flight Solutions
Corporate Specific Emergency Procedures Evacuation / Crewmember Emergency
Crew Resource Management (CRM) / Culinary Training
Decompression Equipment and Procedures / Demand Oxygen / Smoke Mask
Diplomatic / Presidential Security Clearance / Ditching / Wet Drills
Emergency Evacuation Equipment and Procedures / Emergency Medical Training (EMT)
Emergency Procedural Training (EPT) / Emergency Procedures Recurrent Training
Evacuation and Water Ditching / Dangerous Goods
FAA Second Class Medical Certificate / Federal Aviation Rules and Regulations (FARs)
Fire Pit / First Aid
Flight Attendant Initial Training / Flight Attendant Qualification
Flight Attendant Recurrent Training / Flight Crew Protocol
Flight Safety / Food Handling and Protection
Food Service / Food & Wine Paring Training
Galley Safety and Service / General Emergency
Halon / Water Extinguishers / Hazardous Materials Identification
Hazardous Materials Transporting / Initial Crewmember
In-flight Emergencies and Illness / In-flight Excellence Emergency
In-flight Fire Fighting Procedures / In-Flight Security and Safety Procedures
In-Flight Service / International Training
Jet Aviation Crew Member / Land & Water Survival
Life Vest / Passenger Comforts
Medaire & Cardiac Defibrillator / Parachute Jump Training
Passenger Handling and Safety Instruction / Private Aircraft Service
Raft Survival Equipment / Recurrent Safety
Safe Staff Food Handling / Service and Etiquette
Serving It Right – Management and Service / Standard Recurrent Certification
Travel & Tourism Certificate / Unusual Situations & Anti-Terrorism Procedures
Wet/Dry Ditching / Other:

Areas of Expertise (Keywords)

Place one “X” before all areas of expertise in which you are knowledgeable.

Place “XX” before all areas in which you are highly proficient and they directly target your profession.

FLIGHT ATTENDANT EXPERTISE

Agriculture Requirements / Aircraft Cabin Upkeep
Aircraft Equipment & Supplies Monitoring / Aircraft Systems & Components
Airport Operations / Airport Safety Inspections
Aviation Communications / Aviation Medicine
Aviation Terminology / Basic Life Support
Bilingual Translating / Boarding & Cabin Compliance
Boarding & Deplaning Announcements / Business Protocol
Chemical Storage Safety & Precautions / Cabin & Galley Quality Control
Cabin Maintenance / Cabin Management
Cabin Protocol / Cardio Pulmonary Resuscitation (CPR)
Charter Aircraft Scheduling and Dispatching / Checkrides & Service Guidelines Instruction
Cockpit Crew Collaboration / Commissary Items Purchasing
Concierge Duties / Conflict Management
Corporate Flight Attendant Instruction / Corporate Travel
Creative Culinary Cuisine Application / Crew Briefing
Crew Coordination & Supervision / Crew Immigration & Customs
Crew Member Duties Coordination / Crew Resource Management (CRM)
Culinary Expertise / Culture Awareness & Differences
Customs & Immigration Paperwork / Customs Requirements
Deadheading / Dignitaries & Celebrities
Documentation & Record Keeping / Domestic Flights
Duty Free & Liquor Sales / Duty Free & Liquor Opening & Closing Inventory
Efficiency Programs Development / Executive Flights
FAA Regulatory Compliance / FBI Fingerprinting for Aviation Security Clearance
Federal Aviation Regulations (FARs) Compliance / Federal Regulations for Airports & Aviation Facilities
Fine Wine and Spirits Specialist / First Aid
Flight Attendant Manual Development / Flight Attendant Supervision
Flight Attendant Training / Flight & Flight Crew Paperwork
Flight Reports / Flow of Cabin Service Direction & Monitoring
Food & Beverage Service / Food Etiquette
Galley & Cabin Organization / Ground Duties & Support
Ground Transportation Coordination / In-flight Announcements
In-flight Meal Selection & Catering / In-flight Policies & Procedures
Interior Layout & Galley Design / Interior Set-ups
Inventory Monitoring / Lodging & Entertainment Arrangements
Meal Arrangement, Selection & Preparation / Military / Government Flights
Money Translation & Exchanges / Monthly Flight Schedule Paperwork
Movie Headset Accountability / Network of Service Providers
Ordering of First Class Catering / Out-of-town Crew Accommodations Reservations
PARS & SABRE Computer Systems / Preflight Aircraft Preparation
Preflight Catering Checks / Preflight Departure & Arrival Announcing
Preflight, In-flight and Postflight Duties / Presidential Clearance
Productivity Increases / Purchasing of Aircraft Supplies
Professional Industry Alliances / Relaying of Vital Information to Flight Crew
Reservations / Smooth Flight Operations
Staff & Passenger Communication / State & Federal Regulations Compliance
Stocking Aircraft / Strategic Planning
Valid Passport / Other:

INTERNATIONAL FLIGHTS

Diverse International Travel / International Business Culture
International Communications / International Customs
International First Class / Gourmet Cuisine, Catering, Meal Service & Menus
International Flights / International Flagship Dining
International Flagship Service Instruction / International Flight Operations & Procedures
Other:

AIRCRAFT & PASSENGER SAFETY & SECURITY

Aircraft & Baggage Security / Aircraft Interior Safety Checks
Airline Safety / Baggage Supervision and Compliance
Cabin Safety & Security Checks / Dangerous Goods Procedures
Flight & Safety Regulations / Flight Safety Procedures
Hazardous Materials Handling / Immigration Requirements
In-flight Security Procedures / Inventory Control of Aircraft Assets
Luggage Regulations / Medevacs
Metal Detectors / Portable Emergency Equipment Safety Checks
Safe Food Handling / Surveillance

EMERGENCY PROCEDURES

Crash Landing Procedures / Demand Oxygen / Smoke Mask
Emergency Crew Coordination Direction / Emergency Equipment Checks
Emergency Equipment Operation / Emergency Evacuation Procedures
Emergency Landing Announcements / Emergency Medical Aid
Emergency Procedure Training Instruction / Emergency Situation Handling
Explosive Traces Detectors / Fire Fighting
Halon & Water Extinguisher Use / Hijacking Procedures
In-flight Emergency Handling / In-flight Incident Documentation
In-flight Medical Emergency Management / Land Survival Methods & Procedures
Life Support / Life Vest Usage
Passenger Emergency Situation Assessment / Passenger Evacuation
Preflight Emergency Equipment Checks / Raft Survival Equipment
Security Procedures / Water Survival Methods & Procedures
Wet & Dry Ditching / Other:

PASSENGER SERVICE & SATISFACTION

5-star Customer Service / Boarding Assistance & Coordination
Catering Arrangements / Client Protocol, Discretion & Confidentiality
Confidentiality Agreements / Corporate Aircraft Passenger Service
Corporate Flight Attendant Instruction / Corporate Groups Service
Culinary Creativity for VIP Clientele / Customized Floral Arrangements Ordering
First Class Cabin Services / Fortune 500 Executives & VIPs
High End Catering & Event Planning / High Profile Client Servicing
Hotel Accommodations / Meal Preparation
Passenger & Crew Customization / Passenger Comfort & Assistance
Passenger Complaint Resolution / Passenger Needs Assessment
Passenger Preference Files / Passenger Safety
Passenger Satisfaction / Passenger Manifest Verification
Personalized Menu Development / Personalized Service
Passenger Needs Recognition / Royal Cabin Service
Service Quality / Snack & Beverage Service
Special Cabin Decorations / Special Needs Passenger Care
Special Request Fulfillment / Specialized Culinary Service
Standard of Excellence & Professional Integrity / Strict Client Confidentiality
Tours Booking / Uninterrupted Flight Attendant Service
VIP & Elite Clientele Servicing / Wine Presentation

TYPES OF AIRCRAFT FLOWN – General

Advanced Multi-Engine / Aircraft Tanks / Center Line Thrust Aircraft
Commercial Jets / Fixed-Wing Aircraft / Flight Development Aircraft
Helicopters / Land / Instrument / Military Fighter Jets
Missiles / Multi-Engine Aircraft / Narrow Body
Propeller-driven Airplanes / Rotary-Wing Aircraft / Simulator
Single Engine Aircraft / Spacecrafts / Turbine Aircraft
Twin Engine Aircraft / Twin Engine Cabin Class Aircraft / Wide Body
Other:

TYPES OF AIRCRAFT FLOWN – Specific

Airbus 300, 319, 320, 330, 340 / ATR-42/72
Avro RJ100 / BAC 111
Boeing 700, 707, 727, 737, 747, 757, 767, 777, SP / Challenger 600, 601, 604
Citation X / CL65, CL601, CL604
Dash7 / Daulphin AS-365
Dehavilland DHC-6 Twin Otters / Dehavilland DHC-6
Embraer EMB-120, ERJ-145 / Falcon 50, 50XP, 900, 900B, 900EX, 2000
Fokker F-28, F28-2000, F-100, MK1000/4000 / Galaxy 200
GIV & GV Aircraft / G-V, G-IIB
Global Express / Gulfstream I, II, II-B, III, IV, V, IV-SP
Gulfstream 300, 400, 500, 508, S/N 1317, S/N 508 / Hawker 700, 800, 800XP
Jetstream 31, 32 / King KX-170, 175, 155
Lear Jet 55, 25,35 / Lockheed JetStar II
L10, 11, L-1011 / McDonnell Douglas DC-8, 9, 9C, 10, 30, 40, 50, 80
McDonnell Douglas MD-11, MD-80, 83, 88/90, 90 / Saab 340, 340B
Tristar / Twinstar AS-355
Westwind I / 1124 / Other:

DOMESTIC AIRLINES FLOWN

AirTran / Alaska / Allegheny / Allegiant Air
Aloha Airlines / America West / American / American Eagle
ATA / Atlantic Coast / Atlantic SE / Boeing
CCAir / Champion Air / Chautauqua / Comair
Continental / Crystal Airways / Delta / Executive Jet
ExpressJet / Freedom / Frontier / Hawaiian
Hooters Air / Horizon / JetBlue / Mesa
Mesaba / Miami Air / Midwest / North American
Northwest / Omni Air / Pan Am / Piedmont
Pinnacle / PSA / Ryan International / Shuttle America
Skyway / Skywest / Southeast / Southwest
Spirit / Sun Country / Trans States / United
US Airways / USA3000 / World / Other:

PERSONAL ATTRIBUTES FOR FLIGHT ATTENDANTS

Accommodating / Accurate / Adaptable
Adventure-seeker / Approachable / Nonthreatening / Articulate
Attentive to Detail / Autonomous / Calm / Level-headed
Caring / Challenge Seeker / Collaborative
Communicative / Composure / Conflict Management
Coordination / Commitment to Excellence / Courteous
Customer Service Oriented / Deadline Conscious / Detail-Oriented
Diligent / Diplomatic / Tactful / Dynamic
Easy to Get Along With / Efficiency-Oriented / Energetic / Vital
Expeditor / Facilitator / Flexible / Versatile
Friendly / Good Listener / Helpful
Initiative / Interpersonal Skills / Intuitive
Logical Thinker / Organized / Patient
Personable / People-Oriented / Positive Attitude
Problem-Solver / Professional / Rapport Builder
Relationship Building / Resilient / Responsive
Results-Oriented / Risk Taker / Self-Confident
Self-Directed / Sense of Humor / Sensible
Sensitive to Others / Service Oriented / Sincere
Sound Decision-maker / Supportive / Tackling Challenges
Team Oriented / Time Manager / Trouble-Shooter
Trustworthy / Understanding / Use a Human Touch
Well Rounded / Willing to Try New Things / Work Ethics
Work Well Under Pressure / Other:

Flight Attendant Questions

When answering the questions below, please refer to the job number you listed under “Employment Information” so we can match your responsibilities and achievements with the appropriate position(s). Answer each question thoroughly. If the question is not applicable, type “N/A.”

1. For what type of airlines have you worked?

Domestic / International / Express / Commuter
Charter / Economy / Business / First Class
Other:

2. What transferable skills did you bring to this position? (Such as customer service, cash handling, greeting customers or guests, emergency procedures, etc.)

ANSWER:

Do you have a current passport? YES NO

What is the expiration date?

United States? Other?

4. What type of aircrafts have you flown?

ANSWER:

Are you qualified / certified to fly others? YES NO

If so, which ones?

ANSWER:

5. What are your total aircraft hours?

ANSWER:

Hours by aircraft:

ANSWER: JOB NO.:

6. What airports have you flown in and out of?

ANSWER:

What cities / countries?

ANSWER: JOB NO.:

7. What is the minimum and maximum number of passengers the aircrafts you have flow accompanied?

Minimum Number: Maximum Number:

8. Are you a member of the National Business Aviation Association or other association?
YES NO

If so which association(s)?

9. What countries have you traveled to (professionally and/or personally)?

ANSWER: JOB NO.:

10. Have you resided in other countries or states? YES NO If yes, which ones?

ANSWER: JOB NO.:

11. Have you had any military flying experience? YES NO If so, explain.