Slide 4 - Oracle Financials Release 9

Configurable_Scoring / Wednesday, December 03, 2014

Slide 4 - Oracle Financials Release 9

Slide notes

Hello, my name is Raj. Welcome to the Release 9 Training for Oracle Fusion Cloud Advanced Collections Enhancements. In this session, we’ll cover the Configurable Scoring enhancement we have made in this release.

Notes

Slide 5 - Agenda

Slide notes

For the enhancements covered in this training, we’ll give an overview, followed by more detail to explain how you can use them, and what business value they bring.

Then we’ll walk you through a demonstration

Next we’ll explain what you need to consider before enabling these features in your business, and what you need to know to set them up.

Notes

Slide 6 - Enhancements Overview

Slide notes

Scoring allows you to determine the relative value of each customer in collections. The score is simply a single number that is calculated from a series of customizable data points.

A data point is a measured quantity or attribute of a customer. It can be created from any data stored in the Fusion database. Data points for collections typically measure some form of “collectability.” For example, the rate of delinquency or the age of delinquencies. Data points may be simple select statements or complex SQL functions.

Configurable scoring allows you to build custom “formulas” based on multiple data points for customers, accounts and sites. A formula can have multiple weighted data point that are added together and result in a score. The resulting score is stored in the system and is displayed on the customer work area.

You can apply different formula to different sets of customers. For example, you can score customers in China differently than customers in United States. This is called a formula segment.

Notes

Slide 7 - Configurable Scoring

Slide notes

You must run the Collections Scoring program by selecting your scoring formula to apply the score to each customer, account or site. This results in the score being calculated and stored in the system. The score is viewable in the Collections Work Area.

The score is used by Strategy Management to determine the level of collections effort. It may also be use as a visual-aide if using to Dunning to understand the ranking of a customer.

In addition, we use scoring to determine the status of a single transaction as current or delinquent. Again, this utilizes a formula that lets you define when transactions become delinquent. A transaction score below a certain level will result in a delinquent transaction. For example Oracle provides a formula that identifies transaction as delinquent when the transaction is a day late and has an outstanding balance greater than zero. If you have a different definition of delinquency, you can define your own formula.

Lastly, the Collections Scoring program can be run at a scheduled interval.

Notes

Slide 8 - Configurable Scoring

Slide notes

You can use scoring to quickly determine which customers are more or less delinquent.

This allows you to compare and rank which customers you think are more likely to repay outstanding debt.

Collections delivers a set of pre-configured Formulae to help you score your customers. If you do not wish to customize and create your own formula you can use those delivered with the application.

If you have your own criteria to help determine collectability you can create a custom scoring formula with custom data points.

Notes

Slide 9 - Configurable Scoring

Slide notes

A customer with a high ratio of late delinquencies will receive a lower score. The greater the amount overdue and the older the amount overdue drives the score lower.

As the customer pays overdue invoices the score will improve.

Notes

Slide 32 - Summary of Enhancement Capabilities

Slide notes

Here is the summary of the features I have talked about today:

Notes

Slide 33 - Slide 33

Slide notes

So that concludes the audio portion of this presentation, thank you for listening. There is no audio in the implementation advice section.

You can easily and rewind any of these slides if you require additional time to take in the detail.