Page 1 of 2 Version 2 Revision Date: January 2016
Job Description
1. Job Details:
Job title:Key Account Manager
Division: Blakemore Wholesale Distribution
Department:Sales
Responsible to:Sales Director
2. Job Purpose:
- To focus on developing existing key accounts within the Wholesale Distribution division. To win new and develop existing larger, profitable customers.
3. Key Tasks / Responsibilities:
- To recruit new customers for delivered sales and develop existing delivered sales through actively selling our service to prospects that the KAM is to identify
- Building a great network of industry contacts
- Identifying potential customers for recruitment, in accordance with criteria, then project management of the recruitment/on boarding and development process
- Managing a potential customer database for the territory
- Monitoring customer performance and facilitating improvement as required, in conjunction with the team
- Providing customers with information and support regarding the implementation of new Wholesale developments / initiatives
- Providing customers with advice / sources of information reference general business issues and legislation (e.g. health and food safety, training, employment law, etc.)
- To analyse spend patterns of existing customers to identify opportunities to expand trade
- To retain and grow existing accounts for other large customers, including secondary wholesale and bulk sales
4. Financial Responsibilities:
- To achieve performance against budget for own accounts/area of responsibility – turnover, profit, store numbers, bulk sales, drop shipments etc.
5. Generic Responsibilities
- Ensure compliance with all aspects of “The Blakemore Way”
- Maintain employee and organisational confidentiality in line with Data Protection Act
- Demonstrate commitment to Equality and Diversity
- Comply with Health and Safety responsibilities in line with the company Health, Safety & Environmental Policy
- Comply with all other policy and legal requirements in relation to role
6. Other:
This job description describes the main responsibilities of the post holder but is not intended to cover in detail all the tasks required of the post. The post holder may be required to carry out other duties as requested by management; however these will not be unreasonable and will be appropriate to the level of post. As circumstances change, responsibilities may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.
On occasions the post holder will be required to work away from designated work place which may involve staying away from home as and when required in accordance with the needs of the business. The post holder will be responsible for the appropriate use and maintenance of company vehicle.
Signature of post holder:
Name of post holder:
Date:
Person Specification
1. Job Title: Key Account Manager
2. Education / Qualifications / LicencesEssential
/ Desirable / Measured By- Basic education (numeracy and literacy)
- Working knowledge of Microsoft packages
3. Skills / Abilities / Knowledge / Experience
Essential
/ Desirable / Measured By- Sales experience
- Experience of managing key accounts
- Ability to communicate effectively at all levels
- Ability to operate in a team environment
- Customer focus
- Highly organised
4. Behaviour / Attitude
Essential
/ Desirable / Measured By- Compliance with the company values and required levels of the competency framework
5. Core Competency Framework:
Intermediate Leadership
6. Other:
This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.
Signature of post holder:
Name of post holder:
Date: