Management Conference - Draft Program -2/6/04

The Fourth International Conference on Knowledge, Culture and Change in Organisations
University of Greenwich, London
3-6 August 2004

Tuesday 3rd August

7:30-8:30 /

REGISTRATION -

9:00-9:30 /

OPENING CEREMONY

9:30-10:30 / PLENARY SESSION - 1
Leslie Johnson
Martyn Laycock
10:30-11:00 /

MORNING TEA

11:00-12:00 / PLENARY SESSION - 2
Mary Kalantzis
David Gurteen
12:00-1:00 / LUNCH
1:00-2:30 / WORKSHOPS and PAPERS GROUP 1
1:00-1:30 (30 min sessions) GROUP 1A / 1:30-2:00 (30 min sessions) GROUP 1B / 2:00-2:30 (30 min sessions) GROUP 1C
Room 1 / Dr Norman E. Carroll, Provost & Professor of Economics, Dominican University, USA
Entrepreneurial Model of Change in Small University Setting
Data Projector / Maged da. A. Ali, Brunel University, United Kingdom
Adoption Of CRM: Cross-Cultural Impact: Literature Review
Overhead ProjectorData Projector / Dr. Kate MacKenzie-Davey , Birkbeck College, University of London andYassaman Imani, University of Hertfordshire, United Kingdom
Culture and Knowledge in Organisations and their Misunderstood Paradoxical Relation
Overhead Projector Data Projector
Room 2 / Katerina Kalcheva, University of Munchen, Germany
Credibility and the Transmission of Asymmetric Shocks: Future Prospects for CEE Accession Countries
Data Projector / Cheryl Crozier Garcia, Hawaii Pacific University, USA
Social and Organizational Change Using the Rule of St. Benedict
Overhead Projector / Dr. Miles K. Davis,Assistant Professor of Management, Division of Management Science, Shenandoah University, USA
OD and Change Management: Intangible Fields with Tangible Differences
Data Projector
Room 3 / Trevor Nesbit, Christchurch Polytechnic Institute of Technology, New Zealand
Knowledge: More Than Information: The Implications For KM Systems
Data Projector / Dr. Philip Walsh, University of Surrey, United Kingdom
The Strategic Responses of Natural Gas Suppliers to a Deregulating Market in Ontario, Canada.: Using Customer Driven Scenarios to Facilitate Change Management
Data Projector / Juha Antero Mäkinen, Teacher in Education, Finnish National Defense College, Finland
The Ideal School – A Knowledge Creating School?
Data Projector
Room 4 / Dr Rita Patel Thakur, University of La Verne, USA
Creating a Culture of Inclusion with Effective Use of Management Processes: A Case Study
Overhead Projector / Mary Hartog andDoirean Wilson, Middlesex University Business School, United Kingdom
Productive Diversity: Capitalising on Human Resources: how can we Harness our Knowledge of Diversity?
Overhead Projector / Dr John J. Voyer,Professor of Business Administration, School of Business, University of Southern Maine, USA
The Effects of Cultural Rigidity on Bank Geographic Diversification
Overhead Projector
Room 5 / Deborah Slater, Senior Lecturer, Lanacashire Business School, The University of central Lancashire, United Kingdom
Working in Tourism and Leisure: Assessing the Student Image: Student Perception / Hammad Akbar, School of Management, University of East Anglia, United Kingdom
Higher and Lower Levels of Knowledge : Simplifying the Link Between Learning and Creative Behaviors / Graeme Smith, Service Improvement Manager, Sales and Market Development, Ordnance Survey, United Kingdom
Knowledge Management: Challenges Across Nations
1:00-2:00 / WORKSHOPS (60 min sessions) GROUP 1D / 2:00-2:30 (30 min sessions) GROUP 1C cont’d
Room 6 / Rik Berry, Moorehead State University, USA
Systems, Strategic Constraints and Management Decisions: Field Study Observations and Analysis Using the Theory of Constraints
Overhead Projector Data Projector / Peter Balafas, Project Leader, Knowledge –Based, Process Improvement, Dan Wood Group, United Kingdom
Deploying Knowledge Management and Securing Future Sponsorship within a Highly Hierarchical ‘Role-based’ Organisational Culture
Data Projector
1:00-2:30 / COLLOQUIUM (90 min session) GROUP 1E
Room 7 / Dr. Jerry Glover, Professor, Organisational Change ProgramandDr. Gordon Jones, Dean, College of Professional Studies, Hawaii Pacific University, USA
Dr. Shankar Sankaran, Director, College of Action Research, Graduate College of Management, Southern Corss University,Australia,
Cultural Dilemmas and Knowledge Management in Change Initiatives
Overhead Projector Data Projector
2:30-4:00 / WORKSHOPS and PAPERS GROUP 2
2:30-3:00 (30 min sessions) GROUP 2A / 3:00-3:30 (30 min sessions) GROUP 2B / 3:30-4:00 (30 min sessions) GROUP 2C
Room 1 / Prof Anuradha SharmaandMahima Thakur,Indian Institute of Technology (IIT)DELHI, India.
A Study of Relationship Between Emotional Intelligence and Empowering Leadership Style of Managers With a Cultural Perspective: The Context of a Developing India
Overhead Projector / Xin James He,Fairfield University, USA
ERP Implementation in the Global Marketplace: USA vs. China
Overhead Projector Data Projector / Daria Loi, Research & Development Unit, RMIT University, Australia
Piazzas Where to Meet: Organisational Settings and their Un-manageable Spaces In-between
Data Projector
Room 2 / Dr. Donald Chand, CIS Dept, Dr. Gary David,Behavioral and Political Sciences Department and
Dr Sri Vasudevan, Bentley College,USA
Intercultural Communication and Information Technology in Global Teams: The Challenges of Collaborative Work in Distributed Software Development
Data Projector, Tape Recorder / Prof. Janat Yousof, Department of Management & Admnistration, University of La Verne, USA
The Perceptions of Self- and Social Attributions for Success of Public Administrators in Malaysia
Data Projector / Celeste Watkins, Northwestern University, USA
The Incomplete Revolution?: Exploring Institutional Change in Welfare Bureaucracies
Data Projector
Room 3 / Vida Botes,Graduate School of Business Leadership, University of South Africa, South Africa
Valuing Intellectual Capital in the Decision Making Process of the South African Unit Trust Equity Managing
Overhead Projector / Robyn Blakeman, University of Tennessee, USA
Distance Learning The Left and Right of Curriculum Development / Ira Morrow,Pace University, USA
Learning Management Concepts From the Bible
Overhead Projector
Room 4 / Dr. Colette Dumas, Suffolk University, USA
Education for Inclusive Leadership and Social Change
Overhead Projector / Dr Janice Foley, Associate Professor, Faculty of Administration, University of Regina, Canada
The Costs of Intangibles in the Canadian Public Health Care System
Overhead Projector / Roxanne Hovland, University of Tennessee, USA
History of U.S. Consumer Culture Classical Liberalism from Adam Smith to Micky Mouse
Overhead Projector
2:30-4:00 / WORKSHOPS (60 min sessions) GROUP 2D / 3:30-4:00 (30 min sessions) GROUP 2C cont’d
Room 5 / Prof Anna NagurneyandTina Wakolbinger, Isenberg School of Management, University of Massachusetts, USA
Supernetworks for the Management of Knowledge Intensive Dynamic Organizations
Overhead Projector Data Projector / Norman Brady, Senior Lecturer, Business School, University of Greenwich, United Kingdom
"More Evidence Of Marketing Paradigm Shift?: The Evolution Of Marketing Information Systems Examined
Overhead Projector Data Projector
2:30-4:00 / COLLOQUIM (90 min sessions) GROUP 2E
Room 6 / Bruce Cronin, University of Greenwich, Dr Philippa Ashton, Faculty of Arts, Media & Design, Staffordshire University, Kimiz DalkirandErica Wiseman, McGill University, Canada, Stephen Hickman, University of Greenwich, Antoinette St. Hillaire, University of Greenwich, United Kingdom
Overhead Projector. Data Projector
3:30-4:30 / AFTERNOON TEA (Will be offered during sessions which delegates can take at their leisure)
4:00-5:30 / WORKSHOPS and PAPERS
4:00-4:30 (30 min sessions) GROUP 3A / 4:30-5:00 (30 min sessions) GROUP 3B / 5:00-5:30 (30 min sessions) GROUP 3C
Room 1 / Ridhwan Fontaine, Leadership Development Center, Multimedia University, Malaysia
Transfer of Knowledge among Malaysian Entrepreneurs
Overhead Projector Data Projector / Chandra Amaravadi, Department of Information Management & Decision Sciences, Western Illinois University, USA
Creating Organizational Histories from Electronic Media: Some Issues and Challenges
Overhead Projector Data Projector / Dr. Michael Cox, Professor, College of Social & Applied HUman Sciences, University of Guelph, Canada
Leadership Mobilization and Return On Intelligence: Building The Triple Bottom Line
Overhead Projector Data Projector
Room 2 / Chris Reddish, cr2bm, United Kingdom
Intellectual Capital and Risk Management: How a Structured approach to Intellectual Capital can be utilised as a valid Risk Management Methodology
Data Projector / Dr Goran Trajkovski andDarush Davani,Towson University, USA
Diversity Infusion for Conflict Prevention: The Education Approach
Data Projector / Dr Gary R. Schornack, Director, The Business School, University of Colorado at Denver andDr Charles Beck, Associate Professor, College of Business Admnistration, University of Colorado at Colorado Springs, USA
Mentoring as a Metaphor: Toward Creating a Learning Organization
Overhead Projector
Room 3 / Julia Jahansoozi,Division of Applied Communication Department of Journalism andEric Koper, Department of Journalism, University of Central Lancashire, United Kingdom
The Public Relations Catalyst Model: Towards a new Approach to Explore Public Relations and Knowledge Management Concepts
Overhead ProjectorData Projector / Dr Andy Adcroft, School of Management, University of Surrey andDr Robert Wills,University of Gloucestershire, United Kingdom
Commodification or Transformation?: Measuring Performance in the Public Sector
Data Projector / Dr. Gerald Toland,Professor of Business Admnistration, Department of Business & Public Affairs, Southwest Minnesota State University, USA
Computer Model to Detect Fraudulent Internet Auctions
Data Projector
Room 4 / William F. Yager, School of Business, Pacific Lutheran University, USA
Knowledge Management and Micro Enterprise Development: Application in Nicaragua.: Experiential Knowledge Development of Economics and Business Concepts in a Cross-cultural Context
Overhead Projector / Dr. Clyde V. Croswelland Scot Holiday, George Washington University, USA
The New Science of Awareness: Emergence of Consciousness in Organic Systems
Overhead Projector / Dr. Leah Ritchie, Assistant Professor, Management Department, Salem State College, USA
The Effects of the Supervisor-Staff Relationship on Defensive Behaviors and Critical Discussions in Organizations: A Case Study of a Large U.S. Hospital
Overhead Projector
Room 5 / Chiam Ching Leen, Centre for Research in Pedagogy and Practice, Nanyang Technological University, Singapore
Impediments to Knowledge Sharing in Public Educational Institutions:Tuning in to Teachers and Students Voices on Concerns About Knowledge Sharing / Dr Eva Tsahuridu,University of Greenwich, United Kingdom
Ethics, Leaders and Cultural Change: A Case Analysis
4:00-5:00 / WORKSHOPS (60 min sessions) GROUP 3D / 5:00-5:30 (30 min sessions) GROUP 3C cont’d
Room 6 / Dr Norma Burgess, Department Chair and Professor, Department of Child and Family Studies
College of Human Services and Health Professions, Syracuse University, USA
Self Knowledge: The Heart and Soul of Leadership / Alexandra Jancikovaand Assoc. Prof. Ruzena Lukasova, Lecturer in Organizational Behaviour, Department of Public Economics, Masaryk University Brno, Czech Republic
Organizational Values of Czech Manufacturing Companies
5:30-6:30 / WORKSHOPS and PAPERS
5:30-6:00 (30 min sessions) GROUP 4A / 6:00-6:30 (30 min sessions) GROUP 4B
Room 1 / Deonie F. Botha, Department of Information Science, University of Pretoria,
South Africa
Knowledge Management within the Globalised Organisation: The Impact of the African Concept of "Ubuntu" on Knowledge Management Practices
Overhead Projector.Data Projector / Dr Jenny Neale, Head of School, Social & Cultural Studies, Victoria University (Wellington), New Zealand and Dr Kate White,Senior Management Group, Victoria University, Australia
Equity and Career Outcomes in Higher Education: A Comparative Case Study of Senior Academic Women in Australia and New Zealand
Overhead Projector. Data Projector
Room 2 / Dr. Hosein Fallah, Associate Professor, School of Technology Management,USA
Innovation and Dynamics of Knowledge Creation
Data Projector / Andrew Wenn, Lecturer, School of Information Systems, Victoria University, Australia
Federated Searching: Disparate and Distributed Databases, one Common Interface for Library Users
Data Projector
Room 3 / Ralph D. Quarles,Assistant Director, Libraries Information Technology, Indiana University Libraries, USA
A Socio-technical Analysis of Electronic Reserves in Academic Libraries: Approaching the Virtual Desk
Data Projector / Dr Jeff Martin, Executive Director, The Conference Center & Inn and
Russell Marion, Clemson University, USA
Enhancing and Inhibiting Interaction between Business Processing and Knowledge Production: A Macro Study of Leadership and Knowledge Processing in Higher Education
Room 4 / Susan Mathieson,University of KwaZulu-Natal, South Africa
Exploring Teaching and Learning Cultures as a Basis for Organisational Change: A Case Study of Programme Self Evaluation in a South African University
Data Projector / Dr Anastasios Manos, University of Macedonia, Greece
Valuate Knowledge Assets using the Knowledge Value Chain of an Enterprise
Data Projector
Room 5 / Dr Mark D. Stine, Assistant Professor of Communication Studies, Division of Social Sciences and Communication, Wilkes University, USA
The More Things Change: Separating Traits From Skills in an Environment of Rapid Technological Change
Overhead Projector / Dr John Betton, Professor, Department of Management, University of Wisconsin - La Crosse, USA
Who Owns Knowledge?: Intellectual Property and Technology in a Global Age
Overhead Projector
Room 6 / Emmett Lombard, Gannon University, USA
Bibliographic Instruction, the World Wide Web, and Library Jargon / Nicholas J. Hadgis,Dean, School of Hospitality Management, Widener University, USA
Systems Theory and Societal Development: A Systems Look at a Transition Society
5:30-6:30 / WORKSHOPS (60 min sessions) GROUP 4C
Room 7 / Prof Jeff Shuman, Management Department, Bentley College and Jan Twombly, President, The Rhythm of Business, INC, USA
A Model for Measuring and Managing the Value in Every Relationship for Strategic and Financial Benefit
Data Projector

Wednesday 4th August

8:00-9:00 / REGISTRATION
9:00-11:00 / Plenary Session 3
Margaret Haines
Dave Snowdon
11:00-11:30 / MORNING TEA Wednesday 4th August
11:30-1:00 / WORKSHOPS and PAPERS GROUP 5
11:30-12:00(30 min sessions) GROUP 5A / 12:00-12:30 (30 min sessions) GROUP 5B / 12:30-1:00 (30 min sessions) GROUP 5C
Room 1 / Leonard H. Lynn, Professor of Management Policy, Weatherhead School of Management, Case Western Reserve University, USA
Third Generation Globalization: Engineering Collaboration and Knowledge Creation in Emerging Economies
Overhead ProjectorData Projector / Dr Don Booker, Pace University, USA
Information and Innovation: Multidimensional Managerial Perspectives / Yong Zhang,James Neelankaviland Anil Mathur,Hofstra University, USA
The Cultural Relativity of Managerial Leadership Styles: A Cross-cultural Comparison of Middle-level Managers in four Countries
Overhead Projector Data Projector
Room 2 / Maureen Massam, Lecturer, Office of Vice the Chancellory, Learning Support Network, Curtin University, Australia
Renewal in Organisations
Data Projector, Overhead Projector / Dr Arthur Tatnall,Associate Professor, Vistoria Graduate School of Business, Victoria University, Australia
Technological Change in Small Organisations: An Innovation Translation Perspective
Data Projector / Damodar Konda, Graduate College of Management, andDr Annette Lerine Steenkamp, DMIT Program Director, College of Management, Lawrence Technological University, USA
Integrated Knowledge Management Framework: A Coherent Set of Multi-faceted, and Multi-dimensional Knowledge Centric Life Cycle Models
Data Projector
Room 3 / Dr Peter Critten,Principal Lecturer, Middlesex University Business School, United Kingdom
Towards a Complexity View of the Knowledge Creating Company: Organisations from the ‘Inside-Out’
Overhead Projector / Dr Rakesh Kumar Wats,Continuing Education Centre and Media Centre, National Institute of Technical Teachers' Training and Research, India
A Systematic Approach for Continuing Professional Development and Knowledge Management in Technical Institutions of India / Dr Barbara Fryzel,Institute of Economics and Management, Jagiellonian University, Poland
Diversity Management Equilibrium as a Determinant of a Knowledge Creation Process: A Study of Polish Subsidiaries of International Organizations
Data Projector
Room 4 / Dr Simon Moore,Associate Professor, Information Design and Corporate Communications, IDCC Dept, Bentley College, USA
Cobra technology”, Public Opinion and Corporate Disaster: New Crisis Catalysts, New Corporate Responses / Prof Patricia C. Franks, Broome Community College, USA
Email Risk Management: Issues & Challenges Releated to Records Retention and Electronic Discovery
11:30-12:30 / WORKSHOPS (60min sessions) GROUP 5 / 12:30-1:00 (30 min sessions) GROUP 5C cont’d
Room 5 / Dr Clemente Charles Hudson, Assistant Professor, College of Education, Valdosta State University and
Dr Theresa Shotwell, Associate Professor, College of Education, Florida A&M University, USA
Contextual Teaching and Learning the Humanist and Constructivist Perspective
Overhead ProjectorData Projector / Kuan C. Chen andDenise M. Woods,School of Management, Purdue University, USA
Using General System Theory to Build Knowledge Management Framework with Implications for Research
Overhead Projector Data Projector
Room 6 / Dr Jonathan B. King,Emeritus Professor, College of Business, Oregon State University, USA
The Dynamics of How Institutions Think: When Propaganda Equals Knowledge
Overhead Projector / Dr Sharon A. McDade, The George Washington University, USA
Mentorship as a Means of Transferring Leadership Knowledge to Future College and University Presidents
Overhead Projector
Room 7 / Cynthia Richardsonand Beatriz Conningham,George Washington University, USA
Transformational Learning : Understanding and Using Transformational Learning to Effect Positive change in Organizations / Helen Hayes, The University of Edinburgh, United Kingdom
Connecting the Dots
1:00-2:00 / LUNCH Wednesday 4th August
2:00-3:30 / WORKSHOPS and PAPERS GROUP 6
2:00-2:30 (30 min sessions) GROUP 6A / 2:30-3:00 (30 min sessions) GROUP 6B / 3:00-3:30 (30 min sessions) GROUP 6C
Room 1 / Assoc Prof Lukasova Ruzena,Masaryk University Brno, Czech Republic
Organizational Culture of Czech Manufacturing Companies: Strategic Aspects
Overhead Projector / Fatima Wangand Ming Lim, University of Cambridge, United Kingdom
DEFYING LEARNING: Barriers to Organizational Learning and Human Capital Development
Overhead Projector Data Projector / David Alastair Lindsay Coldwelland
Hagos Tesfatsion Asghedom,University of Natal, South Africa
Change Management and Resistance to Change: An Empirical Investigation of Perceptions of a University Merger
Overhead Projector Data Projector
Room 2 / Ann Mulhaney, Principal Lecturer, School of Business Information, Liverpool John Moores University, James Robbins,Arena Housing Association Ltd andChris Watts, Liverpool John Moores University, United Kingdom
Innovative Approach to Improving the Business Process: A Knowledge-based Framework in a UK Housing Association
Data Projector / Christian van 't Hof,Policy Analyst, Information Society Program, RAND Europe, The Netherlands
The Practice of Managing Knowledge: A Practical Approach in Balancing Between Information Systems and Talking Humans
Data Projector / Martin John Read, University of Portsmouth and Tony Gear, University of Glamorgan, United Kingdom
Using a Group Support System to support Organisational Learning in Small and Medium Sized Enterprises
Data Projector
Room 3 / Dr. Fred. Shirazi, Assistant Professor, College of Business & Business Education, University of North Dakota, USA
Effects of Customer Relationship Management on Customer Loyalty in the Small to Medium-Sized Enterprise Environment in the United States
Data Projector / Susan Lucia Annunzio, Hudson Highland Center for High Performance, USA
Unlocking Corporate Performance
Data Projector / Prof Linda E. R De Vries, University Western Cape, South Africa
The Board Leadership - Governance and Regulations: The Challenge of Transformation within the Regulatory Environment of the Gambling Industry