Tracy Thomas

13481 CR 285D l Kilgore, TX 75662 l 972-974-8002 l


Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an Office Manager, Executive Assistant and Administrative Assistant.

Successful in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Key Skills

Office Management
Board of Directors Liaison
Shareholder Liaison
Human Relations Management / Teambuilding & Supervision
Staff Development & Training
Accounts Payable/Receivable
Payroll Generation and Distribution
Records Management / Report & Document Preparation
Spreadsheet & Database Creation
Meeting & Event Planning
Inventory Management

Experience

Arabella of Kilgore, Kilgore, TX / October 2014 – September 2016
Receptionist / Office Assistant
Responsible for answering phones, assisting all staff in making copies of confidential records, Medical, Residential data, and Texas Safety data. Assist Assistant Director in various duties such as preparing spreadsheets, log records, and generate office supply ordering and distribution. Maintain In-Service State records of bi-monthly meetings to remain code compliant. Daily interaction with Residents and families to ensure a positive environment as well as a safe community. Responsible for scheduling Resident physician appointments and confirmations of each. Maintain transportation schedule for all activities outside of the facility, not limited to Arabella transportation, Medicare private transportation scheduling for appropriate parties. Assist direct care employees for dining room services. Deliver Resident packages as received to appropriate parties. Assist Activities Director with set up and décor of various activities on a weekly basis.
AmReit, Dallas, TX / March 2012 – March 2014
Office Manager / Executive Assistant
Office Manager maintained daily operations of Regional Office. Answered phones, interacted with building staff, received and distributed mail. Maintained office equipment as well as maintained phone equipment and Internet hardware and software. Assistant to Sr. Property Manager relating to all Texas properties. Liaison for tenants and vendors on scheduling maintenance and on-site inspections. Received, account coded and distributed accounts receivables and payables to corporate office. Prepared budget monthly spreadsheets and reports for Texas properties. Generated marketing packages for leasing brokers. Prepared marketing materials for national and local trade shows.
McClure Partners, Dallas, TX, / April 2011 – January 2012
Executive Assistant/Office Manager
Office Manager maintains daily operations of corporate office and two satellite franchise stores. Assist President, Vice President, CFO, Franchise President and Real Estate Brokers. Coordinate daily meetings and travel schedules. Responsible for set up of all new hires as well as drug test procedures for franchise stores as well as maintaining daily and quarterly revenue reports. Generates all marketing materials and event scheduling for corporate and franchise marketing events/trade shows and conferences. Generate demographic and market analysis for development projects nationwide. Receive and distribute daily mail and corporate email inquiries and correspondence
CCIM Technologies, Inc., Dallas, TX / September 2003 – March 2011

Director of Communications, Executive Assistant to President/CEO

Responsible for coordinating original set up of corporate office through Shareholder, CEO and vendors. Assisted

CEO by reviewing daily email correspondence and responding due to CEO’s extreme travel schedule. Responsible for all travel accommodations for CEO and staff. Supervision of daily operations of office, staff (on-site and off), and liaison of shareholder and numerous vendors. Board of Directors liaison and Minute Note taker. Responsible for coordination of all off site meeting, trade show and conference locations. Dealt with hospitality event coordinators to ensure smooth set up prior and during meetings and events. Schedule Board of Directors travel schedules and expense reimbursement. Generated all accounts payable and receivables, reconciled ecommerce billing statements and receipts, coordinated online banking reports with CPA for monthly financial reports and generated annual audit reports to shareholder. Generated all payroll and new hire/termination reports as well as maintaining policies and procedures manuals. Responsible for approving all marketing materials prior to distribution for email, trade show and direct mail campaigns. Coordinated all corporate events for staff team building and holiday events.

Pannatoni Development, Dallas, TX / April 2001 – September 2003

Executive Assistant to Regional President

Responsible for coordinating original set up of regional office through corporate office, Regional President and numerous vendors. Assisted Regional President, Vice President and Brokers with daily schedule of meetings and travel schedules. Maintained daily operations of regional office, relations with all vendors and building staff. Responsible for all marketing materials and generation of client presentation packages. Responsible for all account receivables and payables as well as personal bank accounts for Regional President.

WorkPlaceUSA, Dallas, TX / July 2000 – April 2001

Executive Assistant to President of Development and President of Financial Services

Assisted Presidents with start-up of two new Departments. Maintained daily calendars, scheduling of meetings, client presentations, maintenance of contact database, correspondence, travel arrangements, expense reporting and filing.

Landon Management Company
Patriot American Corporation
Mack-Cali Realty Corporation, Dallas, TX / April 1988 – July 2000

Executive Assistant to Chief Operating Officer

Over a 12 year tenure and two corporate company mergers, assisted COO in various capacities. Assisted in daily operations of corporate, on-site management and leasing offices. Maintained daily calendars, scheduling of meetings, video conferences and travel arrangements. Responsible for expense reporting, distribution of quarterly partnership reports, and third party management monthly and quarterly reporting. Approved and coded chart of accounts for corporate monthly invoices. Received and delegated tenant service order requests. Coordinated and maintained corporate due diligence document handling and filing process during company mergers. Coordinated bi-annual training conferences as well as quarterly and holiday employee relation events. Supervised and coordinated receptionist arrangements for Administrative Assistants.

Washington Square Capital, Dallas, TX / May 1985 – April 1988

Administrative Assistant to Vice President

Assisted Vice President in maintaining regional office. Scheduling of client meetings, distribution of monthly reports, travel arrangements and receptionist responsibilities.

“City of Dallas, Dallas, TX /
May 1980 – May 1985

Building Services Department – Administrative Assistant to Dept. Manager

Assisted Architects and then promoted within department to assist Department Manager. Scheduling of calendar, meetings and general clerical duties.

Dallas Water Utilities – Administrative Assistant to Manager

Assisted Manager with data entry, monthly reporting distribution, receptionist and general clerical duties. Obtained daily rainfall counts from local fire stations.

Education

Skyline High School, Dallas, TX

Software Knowledge:

MS Office: Outlook, Word, PowerPoint, Excel

QuickBooks