14 January 2014
Dear applicant,
Thank you for your enquiry about our recent vacancies. The following information is enclosed:
· details of current vacancies in Victim Support
· general information about Victim Support
· job description and person specification
· application form and monitoring form
· guidance notes for applicants
· equality, diversity and inclusion statement
Please ensure that you have all the items listed above. If not, please contact . If you would like more information about Victim Support, please visit our website at www.victimsupport.org.uk
Please ensure that you refer to the guidance notes when completing the application form.
The closing date for this vacancy is 12 noon on Wednesday 22 January 2014. Due to the high volume of applications we receive, we will only contact people who have been short-listed for interview. If you have not heard from us within three weeks of the closing date, I regret that you will have been unsuccessful in your application on this occasion.
Thank you for your interest in Victim Support. I look forward to receiving your completed application form which should be returned to or to the address detailed on the application form.
Yours sincerely
Julie Rylance
HR Manager – North Locality
Victim Support is the national charity helping over 1.75 million people affected by crime every year. As we face the challenges and opportunities of developing and delivering our services nationwide, we are looking for outstanding people to help drive the organisation forward.
Service Delivery Manager (Vols) £20,688 per annum
Stockport, Greater Manchester
Full Time, 37.5 hours per week Ref: SDMV/SPT/01/14
Your principle role will be to recruit, manage and develop volunteers who will support victims and witnesses of crime in order to maintain and improve service delivery standards and effectiveness. You will also be required to support the Service Delivery Manager to develop and enhance local key stakeholder relationships with a view to identifying and assisting in obtaining local funding.
You will have experience and knowledge of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting, you must have the ability to work without direct supervision, prioritise work and deal with competing or conflicting demands in an organised and methodical manner.
On successful completion of probation your salary will increase to £21,328 per annum.
The closing date for applications is 12pm on Wednesday 22 January 2014. Interviews are scheduled for Thursday 30 January 2014
Domestic Violence Support Worker (Outreach) £9,829 per annum (FTE £20,477)
Rochdale, Greater Manchester
Part Time, 18 hours per week Ref: DVSW/ROCH/01/14
Temporary to end on or before 31 March 2015
Your primary role will be to develop and monitor the outreach service and provide support to low and medium risk victims of domestic violence. You will be an integral part of the Domestic Violence Team at Rochdale in supporting the development of support services and volunteers. You will work in accordance with Victim Support Codes of Practice and Policies, with particular emphasis on developing networks and partnerships and increasing the role of the service in the community.
Experience of working with victims of domestic violence and other service providers and agencies in either a statutory, voluntary, social or community setting would be a distinct advantage.
You will be required to attend relevant meetings and will provide regular reports to the Service Delivery Manager and assist in awareness work undertaken with diverse communities by the Specialist DV Project Administrator.
Good IT skills, a knowledge of criminal justice issues, a knowledge of civil orders available to protect victims of domestic violence and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential requirements.
You will be able to communicate effectively both verbally and in writing with people from all areas of the community. Assist with the monitoring, evaluation, and administration of written statistical reports on the project for management and our external funders.
A willingness to travel freely throughout Rochdale and occasionally through Greater Manchester is also a pre-requisite of this post.
On successful completion of probation your salary will increase to £10,133 per annum (FTE £21,110).
The closing date for applications is 12pm on Wednesday 22 January 2014
Domestic Violence Project Administrator £15,035 per annum
Rochdale, Greater Manchester
Full time, 37.5 hours per week REF: DVPA/ROCH/01/14
Temporary to end on or before 31 March 2015
You will provide efficient and effective clerical and administrative support to the specialist Domestic Violence project in Rochdale ensuring accurate records are kept as directed by and in accordance with Victim Support policy.
Working directly with all key agency partners in respect of advocacy work on a victims behalf you will also assist with Criminal Injuries Compensation applications and have an understanding of the remit of relevant statutory and non-statutory services available to domestic violence victims.
You will develop and deliver awareness sessions to diverse communities and in schools as well as assisting in the recruitment and development of Domestic Violence specialist volunteers.
With experience of maintaining computerised and manual filing systems and implementing and maintaining efficient administration systems you will be able to work without direct supervision, prioritise work and deal with competing demands in an organised and methodical manner. You must be able to demonstrate the ability to communicate sensitively and effectively both verbally and in writing with a wide range of people and be able to develop and deliver presentations to people of all ages.
On successful completion of probation your salary will increase to £15,500 per annum.
The closing date for applications is 12pm on Wednesday 22 January 2014
Hate Crime Research Officer £19,507 per annum
City of Manchester
Full time, 37.5 hours per week REF: HCRO/CITY/01/14
Temporary for up to six months
This is a new project in which you will identify victims of Hate Crime via referrals from Victim Support, Greater Manchester Police and third party reporting centres, to conduct research through questionnaires and focus groups. You will also map victim’s experiences through the criminal justice system and support services to identify any areas where victims had had good or bad experiences.
You will research and prepare information from victims of hate crime as required and ensure that communication links between Victim Support and other agencies remains effective and responsive by working closely with them to meet requests for information and to ensure opportunities to influence are not missed.
With experience of undertaking research and a proven ability of presenting outcomes you will be able to work on your own initiative whilst retaining teamwork responsibility. You will have experience of working with vulnerable individuals and an understanding of the Criminal Justice processes. Excellent communication skills, both verbal and written, and IT skills with the ability to input and extract information in order to produce reports is also essential.
Should funding be secured beyond the six months and on successful completion of probation your salary will increase to £20,110 per annum.
The closing date for applications is 12 noon on Thursday 23 January 2014
Service Delivery Assistant (x2) £14,128 per annum
Salford, Greater Manchester
Full time, 37.5 hours per week REF: SDA/SAL/01/14
City of Manchester
Full time, 37.5 hours per week
Temporary post for up to three months REF: SDA/CITY/01/14
The purpose of this role is to provide support to the community office including liaising with other organisations and agencies on behalf of victims and being the first point of contact for telephone and general queries. Other tasks include general administrative support, maintaining volunteer records, providing accurate verbal and written information, data input, dealing with incoming and outgoing mail appropriately and purchasing stationery.
You will be able to prioritise your workload while dealing with competing or conflicting demands in an organised and methodical manner. With good IT skills you will be able to demonstrate accurate numerical and analytical skills. Previous experience in an administration role is essential.
On successful completion of probation your salary will increase to £14,565 per annum.
The closing date for applications is 12 noon on Thursday 23 January 2014
These posts are subject to satisfactory enhanced DBS Disclosure.
If you are interested in these vacancies and would like to request an application pack please email quoting the full job title and reference number when requesting an application pack.
Diversity matters and we value it
Brief history and services
The organisation Victim Support developed out of a project begun by members of the National Association for the Care and Resettlement of Offenders (NACRO) in Bristol in 1972. It found that victims faced serious emotional, practical and financial problems and that no statutory agency was responsible for helping them – so the group decided to do something about it and set up the first local Victim Support group in 1974.
Other local groups were soon set up around the UK and from 1979 worked together under the umbrella of a national association. This changed in 2008 after the member charities voted to create a single charity covering the whole of England & Wales. A six-month merger programme brought together around 1,650 employees and 6,500 volunteers into Victim Support, the new national charity.
We have always been a world leader in the development of victim services, and have inspired the setting up and growth of similar organisations worldwide. We are still independent but work closely with many criminal justice agencies. We get core funding from the government, but we also have to raise funds like any other charity.
Our vision, purpose and values
Our vision is to be the world’s best charity for victims and witnesses.
Our purpose is to help people find the strength to move on after crime.
Our values are:
· Strong: helping victims and witnesses to find their inner strength
· Diverse: understanding that everyone is different and deserves to be valued for who they are
· Welcoming: friendly and easy to approach
· Straightforward: doing what we say
· Excellent: achieving the best results and continuously improving
· Ambitious: aiming high and looking to the future
You can find out much more about our vision, purpose and values in our Corporate strategy document for 2011-15.
Our objectives
Our corporate strategy also sets out six clear objectives for the period 2011-15. Full details are in the booklet. But they are:
§ Victims and witnesses will know they can always turn to us for help.
§ We will work with others to help victims and witnesses.
§ Victim and witnesses will value the excellence of our volunteers and staff.
§ We will make every penny count as we strengthen our funding base.
§ Our services will meet local need, drawing on national strength.
§ We will speak up strongly for victims and witnesses.
Our services
Our services for victims and witnesses are free and confidential. We give information, practical help and emotional support to anyone who has experienced crime, and to their families and friends.
We provide this service to well over a million people every year, whether or not the crime has been reported, working in partnership with criminal justice and other voluntary agencies.
We have a network of local offices across England and Wales that run and co-ordinate our local services. Both employees and trained volunteers are involved in giving support – with volunteers outnumbering staff by over four to one, operating within 4 ‘localities’ (10 regional divisions).
We also run the Witness Service to help people who have to give evidence in a criminal court, as well as their families. This operates in every criminal court in England and Wales, as well as the Courts Martial. We help around 375, 000 in this way each year, before during and after a trial.
Our national telephone service, the Victim Supportline, gives support and information, as well as referring callers to our local teams and to other agencies. It deals with around 12,000 calls a year.
Our National Centre in central London is the administrative, management and leadership hub of Victim Support. A number of the charity’s functions are based here, including national policy development, fundraising, campaigning and liaison with the national media.
As well as providing services, we are a national voice for victims and witnesses. We campaign for greater awareness of the effects of crime and to increase their rights.
We have also pioneered services for victims and witnesses across the country, for example enhanced and more responsive front-line services, new specifications for helping young victims of crime, and enhanced guidelines for domestic violence. In 2010 we set up the world’s first dedicated support service for people bereaved through homicide.
Our Chief Executive is Javed Khan, who joined the organisation in 2010. He reports to a 12-strong, independent Board of Trustees. Our President is HRH the Princess Royal.
Find out more about us and our work on our website at www.victimsupport.org.uk
Equality, diversity and inclusion at Victim Support
Introduction
Victim Support is the independent national charity which helps people cope with crime. Our services are free and available to everyone, whether or not the crime has been reported and regardless of when it happened. We also work to promote and advance the rights of victims and witnesses. To achieve this, we need to make sure that Victim Support puts non-discriminatory practices into effect in both employment and service delivery.
The following statement of policy is for use by all employees and volunteers working within Victim Support.
Equal opportunities statement
Victim Support is an equal opportunities employer. Our policy is to ensure that no victim, witness, employee, volunteer, trustee, or job applicant receives less favourable treatment on the grounds of ethnicity, religion/faith, age, gender/gender identity, marital status, sexual orientation or disability, or is disadvantaged by conditions or requirements which cannot be shown as justifiable. Selection criteria and procedures are regularly reviewed to make sure that individuals are selected and treated on the basis of their relevant merits and abilities. Employees will be given equal opportunity and, where appropriate, special training, to enable them to progress within the organisation.