Dept. of Immigration and Border Protection

RFQ No: 0444

Role: WEbContent Writer

Closing Date: 2:00 pm 20thOctober 2015

Contract Start Date: ASAP

Contract Duration/End Date: 30 June 2016

JOB DESCRIPTION

Department / Department of Immigration & Border Protection (DIBP)
RFQ number / 0444
Role / Web content writer
RFQ closing date / 2:00 pm,20th October 2015
  1. Item number
/ Description / Details
  1. Proposed Work Order Start Date*
/ Immediate start
*Note actual start date will be dependent on a satisfactory Security Clearance and Employment Suitability Clearance prior to commencement refer item 22 below for further information
  1. Proposed Initial Contract Period
/ Contract until 30 June 2016
  1. Contract Option Period
/ Option to extend for a further twelve (12) months.
  1. ICT Service Category
/ Category C – Applications Management
  1. Personnel Category (Skill set)
/ Web Services Experts (Web Content Writer)
  1. Number of Specified Personnel required
/ One (1)
  1. Reduced activity period
/ The Department will notify a Christmas/New Year shut down period. Some specified personnel may be required to work during this period however prior approval will be required from their DIBP contract manager.
  1. Business Hours
/ Specified Personnel service arrangements are 40 hours per week. If it is necessary to exceed the 40 hours in any given week, written approval must be obtained prior to the work being undertaken.
Specified Personnel are required to complete DIBP ICT Contractor SAP Timesheet which must be submitted prior to close of business at the end of each week or as directed.
  1. Replacing Specified Personnel
/ Clause11.6 of the Terms and Conditions of Contract will not apply.
  1. Maximum no. of candidates per Vendor
/ Two (2)
  1. Services/work required
/ The Department of Immigration and Border Protection (DIBP) has a new exciting opportunity for Web Content Writer to re-write the content on its websites with a focus on content for Visa, Cargo Support, Prohibited and Restricted Goods, and Citizenship pages.
A Web Content Writer is required to assist in the achievement of updated website where it is easier to find accurate and relevant information while complying with mandatory government standards and legislation (including WCAG AA compliance).
The services will include and not be limited to:
  • Produce content that is optimised for the web, including complying with the department’s style guide, web accessibility standards, as well as appropriately write for the department’s audience;
  • Re-write content currently displayed on the website including:
-Overall Visa & Citizenship pages

-Individual Visa pages

-Cargo Support, Prohibited and Restricted Goods, and Citizenship pages

  • Content to be re-written through to sign-off phase and in accordance with DIBP’s standards using either the Department’s SharePoint Content Management System or using Microsoft Word; and
  • Monitoring and reporting of progress, issue resolution and liaison with Project Manager, Single Portfolio Online Presence.

  1. Indigenous Procurement Policy
/ Effective 1 July 2015 the Indigenous Procurement Policy replaced the Indigenous Opportunities Policy. The purpose of the Indigenous Procurement Policy is to stimulate Indigenous entrepreneurship and business development, providing Indigenous Australians with more opportunities to participate in the economy (see Indigenous Procurement Policy for further information).
Supply Nation maintains a list of enterprises that meet the definition of “Indigenous enterprises” see
Vendor to address question listed under Schedule 6 Statements in Relation to Employees & Suppliers
  1. Methodology
/ Specified personnel will need to adhere to DIBP’s Development framework and work standards.
  1. Monitoring & Measuring Performance
/ A performance based agreement will be established on commencement and reviewed periodically during the term of the contract.
  1. Documentation
/ Specified Personnel will be expected to:
  • Produce and provide input into a range of documentation that will be specific to business related outcomes; and
  • Maintain accurate documentation in relation to business and technical requirements.

  1. Skills knowledge transfer
/ Clause 35 of the Deed applies. Specified Personnel will be expected to transfer skills and knowledge to DIBP staff and ensure appropriate documentation is stored in accordance with DIBP’s recordkeeping policy and practices.
  1. Selection criteria
/
  1. Please note the importance of responding to this Selection Criteria.
SEE BELOW
Intellectual Property Rights – ownership of Contract Material / The Department owns the Intellectual Property Rights in Contract Material.
Limitation of liability – cap / (a)$ 10 Million in the aggregate.
Insurance / (b)As set out in Item 10 of Schedule 1 - Deed Details
Fee structure / Hourly rates GST exclusive.
Security requirements: Security Clearance and Employment Suitability Screening / DIBP expects the Specified Personnel to adhere to current departmental security instructions.
Security Clearance:-
DIBP requires all specified personnel to have a minimum BASELINE security clearance.
Note: The Contractor will be required to meet the cost of any security clearances that are required.
Employment Suitability Screening:-
DIBP requires all specified personnel to obtain an Employment Suitability Clearance prior to commencement.
Other requirements /
  • SEE BELOW

Attachment A

Separation Process

Prior to the completion of Services, the Specified Personnel must undergo DIBP’s separation process, as directed by the Department Representative.

Invoices

Tax invoices are to be submitted monthly in arrears and include the following information:

  1. Title of Services, or reference to this agreement;
  2. Name of the Specified Personnel;
  3. Name of the Cost Centre Manager;
  4. Contract number and or Standing Order number;
  5. Relevant timesheets including number of hours worked by Specified Personnel in the billing period;
  6. Timesheets approved by the appropriate DIBP financial delegate, including the cumulative total hours worked under this contract in the current financial year; and
  7. Applicable amount of GST identified as a separate item.
  8. Contractors ABN and address

Travel

Where Specified Personnel are required to travel on behalf of the department, the following travel payments and process for claiming payment will apply.

Airfares and Accommodation*:

  • All domestic travel must have the prior written approval of an appropriate departmental delegate (PGPAAs23(3)) prior to the person travelling .The department will not pay for any travel, accommodation or expenses unless they have been pre-approved in writing by the department. International travel can only be approved by the relevant Deputy Secretary and must be cleared by the relevant First Assistant Secretary.
  • Specified Personnel who are required to travel domestically or internationally on behalf of the department must travel economy class.
  • All air travel, hire cars and accommodation must be booked by a departmental staff member through the department’s travel management company.
  • The department will meet the cost of accommodation up to the rates set for non-SES.
  • Specified Personnel must not provide their frequent flyer number or accrue rewards/point in relation to any travel undertaken on behalf of the department.

Meals and essential expenses*:

Expenditure on meals is in accordance with DIBP’s travel policy and subject to the following conditions:

  • The maximum amount that will be paid for a ‘full day’ is the meals only amount as outlined in DIBP’s travel policy. A ‘Full day’ is defined as a working day that includes overnight accommodation and is greater than 8 hours in total travel time on the day of departure or return. Actual expenditure will only be reimbursed up to the maximum rates as outlined in DIBP’s travel policy.
  • If the travel is overseas, the Specified Personnel can claim for meals only from the time of arrival at the destination to the time of departure (i.e. no amount will be paid in relation to meals for the period of time in transit).
  • Expenses related to essential transport costs such as taxis, parking or tolls may be reimbursed if approved by the appropriate delegate and original receipts are provided to verify the expenditure.

Disallowable expenses:

Specified Personnel will not be reimbursed or claim for reimbursement on the following:

  • Non-business related items (such as, personal telephone calls, mini-bar expenses, laundry expenses, private taxi services);
  • Accommodation costs that have been met by any other person or entity;
  • Meal costs:

-where meals are provided at an event they are attending;

-that have been met by any other person or entity;

-where accommodation expense includes meal (eg breakfast), even if the Specified Personnel sources their meals elsewhere;

-for the period of time in transit or during a flight;

  • Airport lounge membership;
  • Excess personal baggage;
  • Accompanied travel;
  • Compensation for non-commercial accommodation such as staying at the home of a family member or friend.

Invoicing – Travel Expenses:

  • The department must be provided with a separate correctly rendered tax invoice for all travel expenses. Such invoices may only be submitted to the department after the expenses have been incurred, in accordance with replacement clause 15.9.
  • Supporting documentation, e.g. original copies of receipts and delegate approval must be provided with the invoice to verify and support actual expenditure.
  • Specified Personnel cannot claim travel expenses for which they have been reimbursed as a tax deduction.
  • Specified Personnel cannot claim travel time as actual hours worked.

*In circumstances where travel is longer than 21 days in duration, the travel payments listed above do not apply.

YOUR RESPONSE

Name / First Name / <response>
Surname / <response>
Gender / <response>
Your mobile number / <response>
Your email / <response>
Date of birth / <response>
Home address / <response>
Availability / <response>
Rate (Excluding GST and Agency Fee) / <Your Rate Excluding GST and Agency Fee>
<response>
Citizenship Status / Australian Permanent Resident Work Visa
Security Clearance / Clearance Level: / <response>
Date Granted: / <response>
Department: / <response>
Department contact: / <response>
Referee 1 / Name: / <response>
Title:
Organisation:
Professionals relationship to you:
Phone:
Mobile:
Email:
Referee 2 / Name: / <response>
Title:
Organisation:
Professionals relationship to you:
Phone:
Mobile:
Email:
Other Requirements
Note: Please ensure you respond to each dot point. This forms part of your submission and if not addressed your submission will not be accepted / Please respond and complete the attached Schedule 6 Standard form of quotation for each specified personnel addressing the following:
  • Indicate if specified personnel are currently working at DIBP or have previously worked at DIBP or ACBPS. CANDIDATE TO COMPLETE
  • Indicate if specified personnel have a financial interest in your company (Vendor). NONE
  • Specified personnel submitted must be Australian Citizen.
CANDIDATE TO COMPLETE
  • Confirmation of specified personnel’s citizenship status is required.
CANDIDATE TO COMPLETE
  • Indicate if specified personnel currently hold a security clearance and specify the level of clearance.
CANDIDATE TO COMPLETE
  • Indicate the availability of the specified personnel.
CANDIDATE TO COMPLETE
  • Provide a statement that vendor or nominated sub-contractors had been named as not complying with the Workplace Gender Equality Act 2012. NOT NAMED
  • Provide a statement that vendor and nominated sub-contractors agree to comply with DIBP policy of not engaging illegal workers.
AGREE
  • Provide a statement that vendor, or nominated sub-contractors, do not have any judicial decision against them (including any decisions under appeal) relating to unpaid employee entitlements.
NO JUDICIAL DECISIONS
  • Provide a statement that the nominated sub-contractor/s is a through an Indigenous Enterprise (being an organisation that is 50 per cent or more Indigenous owned that is operating a business). DO NOT MEET THIS REQUIREMENT
  • Interstate specified personnel may be required to travel to Canberra for an interview. Phone interviews may not be considered and are at the discretion of the decision-making panel.
CANDIDATE TO COMPLETE

SELECTION CRITERIA

Important: All of the numbered criteria below must be addressed individually as part of your application

Mandatory/Essential Criteria:

  • Demonstrated experience in web writing and producing online content;
  • Excellent communication skills (both oral and written);

-Ability to apply plain English writing styles;

-Natural writing and editing skills with the ability to say more with less;

  • Experience in preparing information for a range of audiences;
  • Great attention to detail;
  • Demonstrated experience in using a content management system (CMS) to publish content;
  • Understanding of Web Technology and Web Content Accessibility Guidelines (WCAG);
  • Specified Personnel must hold a current security clearance (Baseline Vetting as a minimum); and
  • Specified Personnel must be willing to undergo and obtain an Employment Suitability Clearance (ESC).

RESUME

< Include Resume here or attach in Word Format >

Business Address: L21, Suite 3, Goldfields House, 1 Alfred Street, Sydney, NSW-2000, Mailing address: Po.Box 153 Civic Square, ACT -2608,

Ph: 02 6108 3661, Fax: 02 6108 3662, E-mail: , ABN: 92 129 869 174