Job Description

Dementia Service SupportWorker: The Redwood Centre,

Haywards Heath

Responsible to:Dementia Services Coordinator

Responsible for:Volunteers, members, visitors and carers

Hours:2 x Saturdays per month, 8hrs per day

Main purpose of job:

To provide assistance to members with movement around the centre, interaction,

lunch service and participation in activities.

To assist the Dementia Service Coordinator in the smoothoperation of the

service.

Main Duties:

  1. Work with the Dementia Service Coordinatorto ensure the smooth operation of the service. Duties will include greeting members to the centre, both new and existing; supporting members with activities, lunch, transport.
  1. To assist the Dementia Service Coordinator in developing the activity programme within the service ensuring activities are appropriate and stimulating and feedback and customer satisfaction are reported.
  1. To lead on overseeing member participation in the daily activities including lunch, transportation and actively engage with member interaction.
  1. To act as activity leader for some activities.
  1. To ensure all volunteers are supported and receive training when required.
  1. To work with the Dementia Services Coordinator and other team members on volunteer recruitment and retention.
  1. To assist the Dementia Services Coordinator to develop membership for the service to achieve income target.
  1. To assist the Dementia Services Coordinator to fundraise for the service.
  1. To act as an appointed First Aider.
  1. To ensure Health and Safety standards are maintained for the centre and any hazards are reported and dealt with immediately.
  1. Uphold Safeguarding policy reporting any concerns to Dementia Services Coordinator.
  1. To comply with processes and policies of the Centre in line with AWS

management systems.

  1. To attend training and meetings as arranged with the Dementia Services Coordinator.
  1. Undertake any other duties appropriate within the role as may be reasonably required by the Activity Centre Manager and Age UK West Sussex’s Head of Day Activities and Wellbeing.

Job Description agreed by:

Post holder
Signature:
Date:
Dementia Services Manager / Nicky Cooksley
Signature:
Date:
Head of Day Activities & Wellbeing / Kim Fleming
Signature:
Date:

Person specification

Essential / Desirable
Knowledge / Understanding of the needs of older people and people with dementia / Working with volunteers.
Experience / Working with older people.
Skills and abilities / Common sense and a practical approach to problem solving.
Good organisational skills.
Able to work independently and use initiative.
Able to handle cash accurately.
Able to remain calm when faced with challenging situations.
Good communications skills.
Able to use Outlook and basic Word.
Understanding of promoting independence for older people.
Understanding the needs for dignity and privacy of older people.
Personal Qualities / Commitment to equal opportunities.
Empathy with older people with Dementia.
Ability to relate well to people from a wide range of backgrounds.
Any other factors / Willing to take part in appropriate training.
Willing to take part in appropriate fundraising activities.
Willing to work flexibly to meet the service needs.
Ability to work flexibly including working extra hours to cover the Coordinator or team members when absent.