Form 416-5
School Secretary Performance Appraisal
/ Box 700, Rosetown, Sask., S0L 2V0
Phone: (306) 882-2677 Fax: (306) 882-3366
Toll Free: 1(866) 375-2677, / Reference / AP 416 Supervision and Appraisal
Revised / April 10, 2013
Level / Division
Submit to / Human Resources
When / Probationary or as Required
Employee Name / Probationary / Other
School Name / Appraisal Date
Principal/Supervisor

The Performance Appraisal will be completed and discussed at the end of the probationary period. A signed copy of the original Performance Appraisal will be given to the employee and a second signed copy will be retained in the employee’s personnel file.

Performance Rubrics

The performance rubric is a rating scale used to describe each of the responsibilities of the employee. It relates the standard of performance expected for each responsibility and provides a specific description of what a rating entails. Principals or supervisors are asked to highlight applicable phrases and add comments for each category.

Definitions of Ratings for School Secretary

Rating / Definition
4
Exceeds Expectations / The school secretary exceeds responsibilities consistently producing exceptionally high quality work that optimizes the effectiveness of the clerical support within the school.
3
Meets Expectations / The performance of the school secretary consistently fulfills responsibilities resulting in quality work that impacts school effectiveness in a positive manner. This rating is a high performance standard and is expected of all school secretaries.
2
Approaches Expectations / The school secretary inconsistently meets responsibilities resulting in areas of work performance that require development. There is a willingness to address professional improvement through the Professional Growth Plan.
1
Unsatisfactory / The school secretary does not adequately fulfill responsibilities, resulting in work performance lacking quality and/or negatively impacting school effectiveness.

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School Secretary Performance Appraisal

Team Support
4
Exceeds Expectations / 3
Meets Expectations / 2
Approaches Expectations / 1
Unsatisfactory
Initiates positive interactions and provides relevant information to all team members. / Consistently acts in a positive manner with team members and provides relevant information to those when needed. / Generally acts in a positive manner with team members and provides relevant information to those when needed. / Requires support to act in a positive manner with team members and to provide relevant information to those when needed.
Models effective and appropriate communication skills with students, teachers, support personnel, school administrators, parents, community members and division office personnel. / Demonstrates effective and appropriate communication skills with students, teachers, support personnel, school administrators, parents, community members and division office personnel. / Requires support in using appropriate communication skills with students, teachers, support personnel, school administrators, parents, community members and division office personnel. / Rarely communicates with students, teachers, support personnel, school administrators, parents, community members and division office personnel.
Advocates and encourages respectful, responsible and fair treatment of students, staff and the public. / Consistently treats students, staff and the public in a respectful, responsible and fair manner. / Generally treats students, staff and the public in a respectful, responsible and fair manner. / Occasionally treats students, staff and the public in a respectful, responsible and fair manner.
Always models enthusiasm, patience and understanding when interacting with students, staff and the public. / Shows enthusiasm, patience and understanding when interacting with students, staff and the public. / Generally shows enthusiasm, patience and understanding when interacting with students, staff and the public. / Rarely shows enthusiasm, patience and understanding when interacting with students, staff and the public.
Advocates and encourages effective and co-operative relationships with students, staff and the public. / Maintains effective and co-operative relationships with students, staff and the public. / Generally maintains effective and co-operative relationships with students, staff and the public. / Rarely maintains effective and co-operative relationships with students, staff and the public.
Comments

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School Secretary Performance Appraisal

Clerical Support
4
Exceeds Expectations / 3
Meets Expectations / 2
Approaches Expectations / 1
Unsatisfactory
Consistently and effectively maintains accurate records of all school-based business as directed by school administration and initiates process to improve accuracy of records. / Effectively maintains accurate records of all school based business as directed by school administration. / Requires support to effectively maintain accurate of all school based business records as directed by school administration. / Rarely maintains accurate records of all school based business as directed by school administration.
Consistently completes tasks in an accurate and timely manner prior to expected deadlines. / Completes tasks in an accurate and timely manner within expected deadlines. / Requires support to complete tasks in an accurate and timely manner within expected deadlines. / Rarely completes tasks in an accurate and timely manner within expected deadlines.
Consistently initiates processes in consultation with administration to improve the effectiveness of the school office. / Ensures the school office operates in an efficient manner. / Requires support to ensure the school office operates in an efficient manner. / Fails to ensure the school office operates in an efficient manner.
Consistently and effectively maintains and seeks to improve the electronic and paper filing systems including reports, attendance, student cumulative files and general information. / Maintains the electronic and paper filing systems including reports, attendance, student cumulative files and general information. / Requires support to effectively maintain the electronic and paper filing systems including reports, attendance, student cumulative files and general information. / Fails to effectively maintain the electronic and paper filing systems including reports, attendance, student cumulative files and general information.
Consistently and reliably uses good judgment and provides leadership in the solution of routine problems or situations and encourages others to problem solve independently. / Uses good judgment and provides leadership in the solution of routine problems or situations. / Requires support to reliably use good judgment and provide leadership in the solution of routine problems or situations. / Fails to reliably use good judgment and provide leadership in the solution of routine problems or situations.
Consistently and effectively completes tasks with minimal direction and supervision and provides support to school administration to ensure completion of school level projects. / Completes tasks with minimal direction and supervision. / Requires support to effectively complete tasks with minimal direction and supervision. / Fails to effectively complete tasks with minimal direction and supervision.
Consistently and effectively demonstrates the ability to improve processes and learn new skills to improve efficiency. / Learns new skills in order to improve efficiency. / Requires support to learn new skills in order to improve efficiency. / Rarely learns new skills in order to improve efficiency.
Consistently and effectively completes tasks requiring the use of various software programs and initiates advanced learning of software programs. / Effectively completes tasks requiring the use of various software programs as required. / Requires support to complete tasks requiring the use of various software programs. / Fails to complete tasks requiring the use of various software programs.

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School Secretary Performance Appraisal

Clerical Support
4
Exceeds Expectations / 3
Meets Expectations / 2
Approaches Expectations / 1
Unsatisfactory
Consistently and effectively maintains financial records for school-based accounts in compliance with the accounting best practices and assists others to comply with accounting best practices. / Effectively maintains financial records for school-based accounts in compliance with the accounting best practices. / Requires support to effectively maintain financial records for school-based accounts in compliance with the accounting best practices. / Fails to effectively maintain financial records for school-based accounts in compliance with the accounting best practices.
Consistently and effectively manages student attendance and initiates effective attendance management including the follow up on student absentees by phone, filing of late slips and completion of attendance reports as required by school administration. / Effectively manages student attendance including the follow up on student absentees by phone, filing of late slips and completion of attendance reports as required by school administration. / Requires support to effectively manage student attendance including the follow up on student absentees by phone, filing of late slips and completion of attendance reports as required by school administration. / Fails to effectively manage student attendance including the follow up on student absentees by phone, filing of late slips, and completion of attendance reports as required by school administration.
Consistently and effectively prepares, receives and distributes mail and other correspondence within the school division and ensures that information is forwarded to the appropriate recipients in a timely manner. / Consistently and effectively prepares, receives and distributes mail and other correspondence within the school division in a timely manner. / Requires support to effectively prepare, receive and distribute mail and other correspondence within the school division and ensure that information is forwarded to the appropriate recipients. / Fails to effectively prepare, receive and distribute mail and other correspondence within the school division and ensure that information is forwarded to the appropriate recipients.
Consistently and effectively manages the ordering and distribution of office and school supplies and ensures the accuracy of orders by checking orders against the packing slips, and forwarding invoices and/or packing slips to the division office. Initiates communication with the division office if there are errors with the orders placed or received. / Consistently and effectively manages the ordering and distribution of supplies and ensures the accuracy of orders by checking orders against the packing slips and forwarding invoices and/or packing slips to the division office. / Requires support to effectively manage the ordering and distribution of supplies and ensure the accuracy of orders by checking orders against the packing slips and forwarding invoices and/or packing slips to the division office. / Fails to effectively manage the ordering and distribution of supplies and ensure the accuracy of orders by checking orders against the packing slips and forwarding invoices and/or packing slips to the division office.
Comments

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School Secretary Performance Appraisal

Communication
4
Exceeds Expectations / 3
Meets Expectations / 2
Approaches Expectations / 1
Unsatisfactory
Consistently receives incoming calls and directs inquiries in a courteous and respectful manner and encourages others to communicate in a courteous and respectful manner. / Consistently receives incoming calls and directs inquiries in a courteous and respectful manner. / Requires support to receive incoming calls and direct inquiries in a courteous and respectful manner. / Rarely receives incoming calls and directs inquiries in a courteous and respectful manner.
Consistently prepares and distributes information, forms, handbooks, exams, newsletters, schedules, and other written correspondence with a high level of accuracy. / Prepares and distributes information, forms, handbooks, exams, newsletters, schedules, and other written correspondence with attention to accuracy. / Requires support to prepare and distribute information, forms, handbooks, exams, newsletters, schedules, and other written correspondence with attention to accuracy. / Rarely prepares and distributes information, forms, handbooks, exams, newsletters, schedules, and other written correspondence with attention to accuracy.
Consistently and effectively handles requests for student records from other schools or divisions under the direction of the school administrator and initiates communication with Administration to ensure file is complete prior to sending. / Handles requests for student records from other schools or divisions under the direct supervision of the school administrator. / Requires support to handle requests for student records from other schools or divisions under the direct supervision of the school administrator. / Fails to handle requests for student records from other schools or divisions under the direct supervision of the school administrator.
Consistently and effectively provides information to the division office as required and initiates follow-up as needed. / Provides information to the division office ensuring accuracy of information. / Requires support to effectively provide information to the division office. / Fails to effectively provide information to the division office.
Consistently and effectively provides information, with administrative approval, to the Ministry of Education and other agencies and initiates follow-up as needed. / Consistently and effectively provides information, with administrative approval, to the Ministry of Education and other agencies. / Requires support to effectively provide information, with administrative approval, to the Ministry of Education and other agencies. / Fails to provide information, with administrative approval, to the Ministry of Education and other agencies.
Comments

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School Secretary Performance Appraisal

Professionalism
4
Exceeds Expectations / 3
Meets Expectations / 2
Approaches Expectations / 1
Unsatisfactory
Consistently and effectively ensures the confidentiality of information acquired during the course of employment and encourages others to ensure the confidentiality of information acquired. / Ensures the confidentiality of information acquired during the course of employment. / Requires support to ensure the confidentiality of information acquired during the course of employment. / Rarely ensures the confidentiality of information acquired during the course of employment.
Consistently and effectively demonstrates and encourages others to show ethical behavior. / Consistently and effectively demonstrates ethical behavior. / Requires support to demonstrate ethical behavior. / Fails to demonstrate ethical behavior.
Consistently and effectively promotes a positive image and encourages others to promote a positive image to parents, community members and the general public. / Consistently and effectively promotes a positive image to parents, community members and the general public. / Requires support to promote a positive image to parents, community members and the general public. / Rarely promotes a positive image to parents, community members and the general public.
Demonstrates positive contributions to the school division’s functions and activities. / Consistently supports the school division’s functions and activities. / Occasionally support to the school division’s functions and activities. / Rarely supports the school division’s functions and activities.
Models and encourages other to demonstrate responsible behaviors towards attendance, work schedule and appropriate use of time. / Consistently and effectively demonstrates responsible behaviors towards attendance, work schedule and appropriate use of time. / Requires support concerning attendance, work schedule and/or appropriate use of time. / Rarely demonstrates responsible behaviors towards attendance, work schedule and appropriate use of time.
Promotes and encourages others to be flexible and adapt to change. / Consistently demonstrates a willingness to be flexible and adapt to change. / Requires support to be flexible and adapt to change. / Rarely demonstrates a willingness to be flexible and adapt to change.
Comments

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School Secretary Performance Appraisal

Principal/Supervisor’s Comments
School Secretary’s Comments
Principal’sSignature / Date
School Secretary’s Signature / Date

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