September 14, 2015

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Dear New Neighbor:

Welcome to our Town!

You’ll find that New Castle is a welcoming and exciting place to live. Adults and children enjoy all that our community has to offer, from schools to shops, from parks to clubs. You name it, we have it!

We encourage communication and involvement, and want to provide you as much information as early as possible. You should feel comfortable emailing or calling your elected officials and Town departments with questions. We want you to become actively involved in our community.

Please sign up for New Castle Community eNewsletter. The New Castle Community eNewsletter is a free, consolidated listing of information to keep residents informed about community news, meetings, events, initiatives, announcements and other important information. The New Castle Community eNewsletter is emailed to residents

every Friday. TO SUBSCRIBE:

This welcome email provides just an overview of our wonderful Town.

•Emergency contact information (police / fire / gas)

•Garbage & recycling

•Contact information for important departments

•Parking permit

•Department of Public Works

•Tax Office

•Town Clerk

•Recreation and Parks (programs / camp)

•Assessor’s Office (Star)

•Police and alarm registration

•Dog licenses

•School registration with the names of the district clerks and contact information

Another incredible resource is “Inside my New Castle,” an all-encompassing guide about the joy of living in New Castle, produced in collaboration with the Town of New Castle. Each of the articles are available on our web site at:

See you around!

Robert J. Greenstein

Town Supervisor

Town of New Castle

Page 2.

Welcome new neighbor!

As a 30 year resident of New Castle, I can personally attest to the amazing community you now call home. The staff at Town Hall are accommodating and helpful and are here to make the transition to your new neighborhood as easy as possible. From filing for the STAR exemption, to obtaining a parking permit for the train station for the commuter in your family, to a license for your dog, to fitness programs for the whole family and everything in between- we are here to help.

This welcome email contains helpful hints and links to frequently asked questions and information. More complete information is available on our website: If you need additional information, or just want someone to help you navigate the new area- I am available by phone at (914) 238-4742 or email: .

Again- Welcome to the area- we are so glad you're here.

Warmest regards,

Jill Simon Shapiro

Town Administrator

• Fire contact information

Chappaqua Fire Department -

Millwood Fire Department -

• Specific information on garbage & recycling pickup

New Castle is leading the way in recycling in Westchester County. Recognized by Westchester County for its past recycling efforts, in 2015, New Castle again raised the bar by moving to single stream recycling. Visit our website for the 2015 refuse and recycling schedule and to learn what sets New Castle apart from other municipalities in creating a more sustainable community:

  • Train Station Parking Permit Information

One of the many conveniences the Town of New Castle offers its residents is annual and pay by day commuter parking at the Chappaqua Train Station. Our parking season runs from Jun 15 through June 14 annually, and the fee for permits is pro-rated quarterly. There is no waiting list for resident parking permits. For additional information please contact the Town Clerk’s office at (914) 238-4772 or . Parking Lot Maps, Permit Application Forms and Instructions are available at:

  • School Tax Relief (STAR) Filing

New homeowners must register with the Town Assessor’s office to receive the STAR exemption on their upcoming school tax bill. New homeowners will receive a packet of information from the Assessor’s office within 60 days of closing. If you have any questions or do not receive your packet within 60 days, please contact the Jackie in the Assessor’s office at (914) 238-4722 or

Town of New Castle

Page 3.

• Police and Alarm Registration

New Castle requires all residents with home alarms (fire and police) to register annually with the Police Department. Registration forms can be obtained by contacting the alarm coordinator: Trish at

(914) 238-7293 or

  • Dog License

Did you know that every dog over 4 months of age must be licensed. Licenses for our four legged residents can be obtained in the Town Clerk's office. It is just another way we try and ensure the safety of our lovable and beloved companions. Forms for dog licenses can be found on our website:

Questions, call the Town Clerk's office at

914) 238- 4772.

• Recreation Programs

Our Recreation and Parks Department offers passive and active recreational programs for residents of all ages- from Mommy and Me classes to adult softball leagues and from Zumba to Ballet. Come explore our parks and nature trails or explore your creativity with one of our inspiring art classes. See all of our offerings at: or call (914) 238-3909 for more information.

  • School registration Information

The Town of New Castle encompasses six (6) school districts. The names of each, their respective district clerks and contact information is listed below. If you are uncertain as to your school district, you can contact the New Castle Tax Office at (914) 238-4773.

Chappaqua Central School District / (914) 238-7200 / District Clerk:Terry Dell’olio /
Bedford Central School District / (914) 214-6000 / District Clerk: Carole LaColla /
Byram Hills School District / (914) 273-4082 / District Clerk: Gregory Carlson /
Ossining Union Free School District / (914) 941- 7700 / District Clerk: Ily Ortiz /
Pleasantville Union Free School District
/ (914) 741-1400 / District Clerk: Veronica Shea
Yorktown Central School District / (914) 243-8000 / District Clerk: Yvette Segal /

Town of New Castle

Page 4.

Frequently Used Numbers:

Town Hall Receptionist

914-238-4771

Town Clerk

914-238-4772

Court Clerk

914-238-4726

Tax Receiver

914-238-4773

Tax Assessor

914-238-4722

Building Department

914-238-4723

Planning Department

914-238-4724

Zoning Department

914-238-4725

Recreation & Parks Department

914-238-3909

Recreation&

Town Supervisor

914-238-7281

Town Administrator

914-238-4742

Comptroller

914-238-4721

Town of New Castle

Page 5.

Highway Department

914-238-3968

Recycling Department

914-238-8091

Water Department

914-238-3969

Art Center

914-238-3606

Community Center

914-238-8888

NCCMC

914-414-2611

Police Department

Call 911 in an emergency

914-238-4422

Con Edison

1-800-752-6633 (1-800-75-CONED)