Today’s Date
Name
Address
Postcode
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Date of Arrival Date of Departure
Rooms are normally made up as SuperKing size (ensuite), King size (ensuite), 4 x twin, 1 x single.
If you have different requirements please detail in ‘Comment’ below including location of Cot if required.
Number in Party Travel Cot Required
Dog
Comment
Direct payment payable please the Clydesdale Bank
Bank Account:10062659 Sort Code: 82-62-08 Name: S Stanhope
Deposit Amount (50% deposit required on booking) £
Final Payment (50% required 4 weeks before holiday) £
Plus £200 Refundable Retainer (payable 4 weeks before holiday) £
Please refund Retainer to (payee)
sort code -- account Bank
I have read and agree with the Terms and Conditions outlined in the booking form
By ticking this box you agree to be bound by the Terms and Conditions
We aim to provide you with best holiday accommodation we can, that way you will keep coming back year after year, and indeed many of our clients do just that. We pledge to:
· Describe accurately the amenities and services provided.
· Ensure proper standards of customer care, courtesy and cleanliness are maintained at all times.
· Deal promptly and courteously with all enquiries, requests and complaints.
Terms and Conditions
By paying a deposit you are deemed to have accepted the following:
1. Salen Pier House sleeps a maximum of 13 people except a baby in a cot or otherwise agreed by the owners.
(sorry we can not accommodate extra folk sleeping on sofas or floors.)
2. To pay a non-refundable 50% deposit to confirm the booking at time of booking.
If booking is made less than 4 weeks before the start of the booking period, the full amount is payable on booking. The owners reserve the right to refuse entry if full payment has not been received and to cancel the booking and re-let the property to alternative guests if full payment is not received by 4 weeks prior to the start of the booked period.
Bookings deposits and balance of payment should be paid by online bank transfer or Sterling cheques made payable to S Stanhope and sent to The Roundal, Alva House, Alva, Clackmannanshire, FK12 5HU. (We also recommend you take out holiday cancellation insurance)
3. To notify of any cancellation in writing as soon as possible and pay any monies due. If the accommodation is re-let for the booked period at the full rate, a refund will be made, subject to deduction of an administration fee. In other circumstances, partial refunds will be made available at the owner's discretion.
4. To vacate the property by 10:00 am on the final day of let and leave the property in a clean and tidy condition with full inventory and to reimburse the owners for any significant breakage, loss or damage (e.g. spoiled mattresses), barring minor breakages. All bedding must be stripped (pillow case, sheet and duvet) and left in a pile in each room.
5. Dogs are not allowed in carpeted areas. Dogs are only permitted in the kitchen and lounge area. Dogs must be cleaned and dried before entering the property. All dog mess must be picked up.
6. No smoking in the property.
7. To use the property solely for the purposes of self catering holiday accommodation and to accept the owner's right to refuse entry to the property of any person considered unsuitable to take charge. The owner shall not be held responsible or liable for any accident, loss or mishap to persons or property whilst using the premises or for any illness or injury arising from any cause whatsoever.
8. To accept that should the property become unavailable or unsuitable for letting purposes subsequent to booking through any cause, the owner's liability shall be limited to the amount of rent paid.
9. To allow the owners or their agents access to the property at all reasonable times.
10. To allow the owners or their agents access to the property at all reasonable times.
www.salenpier.co.uk