DAC 2013Winter Meeting – NAS DME and Education Updates
General Updates
New Education RepresentativesI would like to introduce our newest Education Representative Michelle Wullstein. This is in addition toColleen Harryman and Cindy White who I introduced in Atlanta. All three have gone through some intense training and if you’ve attended any WebEx I’m sure their clarity in presenting Medicare regulations and requirements are shining examples of their knowledge. We are also in the process of hiring/recruiting one additional Education representative. One last addition to the Education and Medical Policy teams is Jodi Lian our Operational Coordinator. Jodi has been with NAS DME since 2007. Her background is primarily in claim processing but it’s so much more than that. Over the years she has become more of a claim processing expert and has a vast amount of knowledge. Since the end of September Jodi has done an amazing job organizing the education team to assist us in providing more outreach events. To summarize, now our Education team has a total of six education reps and one operational coordinator.
NAS Website Satisfaction Survey
NAS is asking that you take the Website Satisfaction Survey when it pops up while navigating our site. NAS values your comments and opinions and makes many enhancements based on the feedback received on this survey.
Endeavor
NAS have identified and have worked to complete a number of maintenance issues that previously caused Endeavor slow response time. The final issue resolution should in place by January 18.
Past Events
Web-based Workshops
NAS held 18WebEx events from October 10, 2012 to present (3657 individuals):
10/23/12 / WebEx / General Documentation Requirements / 212
10/30/12 / WebEx / PRSS – Group 2 / 108
10/30/12 / WebEx / EBP – All 4 Jurisdictions / 570
11/07/12 / WebEx / Oxygen and Oxygen Equipment / 262
11/08/12 / WebEx / Glucose Monitors and Testing Supplies / 131
11/8/12 / WebEx / DME Modifiers / 256
11/19/12 / WebEx / Ostomy Supplies / 151
11/20/12 / WebEx / Urological Supplies / 160
11/29/12 / WebEx / ABN / 231
12/04/12 / WebEx / DME Basics: Background Knowledge / 47
12/04/12 / WebEx / Positive Airway Pressure Devices / 206
12/06/12 / WebEx / DME Basics: General Documentation Requirements / 64
12/6/12 / WebEx / Respiratory Assist Devices / 132
12/07/12 / WebEx / DME Basics: Claims and Appeals / 53
12/13/12 / WebEx / Hospital Beds / 178
12/18/12 / WebEx / DME CERT Task Force / 618
12/20/12 / WebEx / Walkers / 124
01/08/13 / WebEx / DME Basics: Background Knowledge / 154
ACT Calls
NAS held 3 ACT calls. They were all topic specific:
- Appeals 10/25/12
- PMD PAR 11/8/12
- PMD PAR 12/20/12
In Person Seminars
Held 3 In-person seminars titled Intake to Appeals:
- Sacramento – 83 attendees
- San Diego – 54 attendees
- Phoenix – 78 attendees
Upcoming Events
DME on Demand Courses
NAS Education has been working on new self-paced workshops. We currently have Repairs and Replacements available, which has been recently update to include 1 AAPC CEU. We have a new goal to increase the number s of these self paced courses in 2013. And to increase participation many will have an AAPC CEU available if a score of 70% on the included quiz is obtained. A course on TENS has been submitted for approval and should be available shortly.
WebEx Events
17 upcoming web-based workshop over the next month.
In-person Seminars
We’ll be trying out a new format for our in-person events in the next couple of weeks. We’re calling them Documentation and Dialogue. The morning will be dedicated to standard documentation requirements and the afternoon will have roundtables for various specific topics. For the next two events those topics will include:
- Respiratory
- Power Mobility Devices
- Glucose Monitors and Testing Supplies
- Appeals
- Competitive Bidding (hosted by the CBIC)
We will also continue our Intake to Appeals in-person seminars as well, so we’ll have a mixture of events. The follow are currently scheduled but have more tentatively planned:
An additional seminar is planned for Torrance CA on March 5th which should be posted to our website sometime today. This will be an Intake to Appeals seminar and the cost is $70.00 per attendee.
During the week of our in-person seminars we are also conducting individual supplier visits based on reports we run for suppliers in the area with errors. Education will be doing these individual supplier visits in collaboration with our Medicare Review team and one or two MR Nurses will be in attendance at these visits.
Planned Association Visits
Some associations we have been invited to and plan to present at are:
- American Academy of Orthotists and Prosthetists – February 20-23
- California Association of Medical Product Suppliers – February 26-27
- Power Symposium – March 4-6
- Nevada Association of Medical Product Suppliers – March 18
- Medtrade March 19-21