CURRICULUM VITAE
Current Job
Company : Autolek L.T.D.
Designation : Sale & Service Engineer
Period : 25/06/2012 to Still Continue
Area : Two States (Kerala & Tamil Nadu).
Role of Job : 1) Coordinate the Sales & Service through Dealers
2) Report The National Head.
Previous Jobs
1) Company : Escorts L.T.D.
Designation : Project Officer
Period : 13/09/2010 to 25/06/2012
Area : Karnataka, Kerala & Tamil Nadu.
Role of Job : 1) Managing Mobile Service Van Operation
2) EDMS Software Training to the Dealerships
3) Directly Meet the Customers in the Field
4) Assist the Service Engineer for All Service Activity
5) Report the Customer Complaint to the Head Office & Regional Service Manager
2) Company : T.V. Sundaram Iyengar & Sons L.T.D.
Designation : Diploma Trainee
Period : 04/02/2010 – 12/09/2010
Area : Thrissur, Kerala.
Role of Job : 1) Customer Handling
2) Floor Management 3) Warranty Management
3) Company : Auto Team Maruti Authorized Service Station
Designation : Service Advisor
Period : 07/10/2008 – 30/01/2010
Area : Cochin, Kerala.
Role of Job : 1) Customer Handling
2) Floor Management 3) Customer Follow up
4) Company : Kerala State Road Transport Cooperation
Designation : Diploma Apprentice
Period : 06/10/2007 – 05/10/2008
Area : Palakkad, Kerala.
Role of Job : 1) Assist the Depot Engineer for the Service Activity
2) Floor Management
Ø Farm Trac Tractor Service Course-Mechanic
Ø EDMS Software Training Course From
Ø Power Trac Tractor Service Course-Mechanic
Ø Mahindra L.C.V. Service Course-Mechanic
Ø Non Destructive Testing UT -2, MPT-2
COURSE / NAME OF THE INSTITUTION / BOARD / UNIVERSITY / YEAR OF COMPLETION / MARKS
(%)
Diploma In Automobile Engineering / Sree Narayana Guru Polytechnic College, Coimbatore, Tamil Nadu. / D0TE,TN / 2007 / 65%
Diploma in Computer Application / L.B.S. Centre For Science & Technology, Palakkad, Kerala. / GOVT. of Kerala / 2005 / 51%
HSC / G.V.H.S.S., Kanjikodu, Palakkad, Kerala. / VHSE,Kerala / 2004 / 55%
SSLC / B.E.M.H.S.S., Palakkad, Kerala. / State Board Kerala / 2002 / 46%
Ø Operating Systems : Windows 7, Windows XP, Windows 2000, Windows 98.
Ø Packages : Microsoft Office
Ø Software : C, Visual Basic 6.0, AutoCAD (Basic).
Ø Worked as a “Community Teacher” Conducted by CASP Kalamassery, Kerala.
Participated and Won First in State Level Bible Youth Festival.
I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief.
Place: Palakkad
Date : 12-04-2013 JACK FRANCIS