Curriculum Vitae of Ricardo Reddy
Curriculum Vitae of Veniel Bachu
Contact information
Surname:Bachu
First Names: Veniel
Address:13 Stumpnose Street
Seatides
4405
Cell phone:083 4700 076
Work:083 4700 076
Email:
Personal Details
Date of Birth:29-04-1985
Identity number:8504295173085
Nationality:South African
EE/AA:Indian/Male
Marital Status:Single
Health:Excellent
Home Language:English (Read, Speak and write)
Other language:Afrikaans (Speak)
Criminal record:None
Drivers License:Code 8
Educational Qualifications
Last school attended:Seatides Secondary School
Highest Standard Passed:Matric (Grade 12)
Qualification:Full Exemption with Merit Pass Year: 2002
Subjects passed:English
Afrikaans
Mathematics
Biology
Geography - Distinction
Computer Studies
Tertiary Education
University Of North-West - Vaal Triangle
Courses completed:
Achieved a Certificate for Human Resource management
Achieved a Certificate for Business Management
Achieved a Certificate for Short Term Insurance
Additional Courses Completed:
Achieved Certificate for Successful Negotiation Skills in 2010
Achieved Certificate for course completed in 2009 for conflict management.
Achieved Certificate for course completed in 2009 for Valuing Diversity
Employment
Current Employment
Company: VSPV Financial & Property Consultants
Period of Employment: January 2015 – December 2016
Position Held: Representative
Duties:
Emphasis is placed on providing piece of mind for people to ensure that their financial well being is taken care of by providing financial planning with respect to Life cover, Investments, Education Plans, Retirement Annuity, Mutual and Federal, Gap Cover and Unit trusts,
Developing and maintaining New and Existing Client relationships
Reviewing existing business to generate new business
Dealing with queries and providing information on a range of new Products to upsell
Liaising with various insurance companies internal departments on processing issues
Assisting with the processing of claims and general administration functions
Building relationships with internal departments to ensure superior service is offered to clients
Keeping up-to-date with current insurance products and industry developments
Reference: Vicky Bachu
Designation: Key Individual
Work: 032 943 3798
Company: Motor Finance Corporation, Division Of Nedbank
Period of Employment: July 2007 – September 2014
Position Held: Credit Controller
Duties:
To manage and conduct collections on delinquent accounts, with the view to minimizing loss to the Bank.
Effective collections to ensure the arrear levels remain in line
Methods Consisted of Face to Face Meetings aswell as via Telephonic methods to
Negotiate Payment arrangements and minimize loss to the bank.
Effectively meeting customer needs, building productive customer relationships. Taking responsibility for customer satisfaction and loyalty.
Identifying and understanding issues, problems, and opportunities, comparing data to draw conclusions, using effective approaches for choosing a course of action or developing appropriate solutions, taking action that is consistent with available facts, constraints, and probable consequences.
Tracing of Delinquent Clients thru the various systems available to ensure contact is made with the Client to ensure the appropriate arrangements are made to ensure minimum loss to the bank.
Meeting with default clients where necessary and uplifting / repossessing the Bank owned Motor Vehicles.
Reference: Marlene Goburdhun
Designation: Regional Manager
Work: 031 820 8310
Reference : Claudine Michael
Designation : Team Leader
Work : 031 820 8311
Company: Standard Bank
Period of employment: August 2005 to June 2007
Position Held: Internet Banking Consultant – (Inbound Call Centre)
Duties:
To assist Customers with all queries related to internet banking, telephone banking and cellphone banking queries. Which entailed the activations and de-activations of electronic means of banking. As well as the tracing of unknown payments clients made in error.
Emphasis was put on building relationships, Provide customers with a professional and efficient service in a professional, enthusiastic and knowledgeable manner at all times in order to maintain and develop business relationships.
Work as part of a team – supporting, motivating and assisting colleagues in the operation of the department.
Reason for leaving: Relocation To Durban.
Reference: Natasha Patel
Designation: Manager
Work: 011- 631 3395
Achievements:
Customer service champion for the year of July 2009,2010, 2012 & 2013
Availability
Notice period: None