Home Address / 6 Penny Branch Rd, Canal West, Sunningdale, Milnerton, Cape Town
Contact Number / Cell phone number / 083 231 6015
Nationality / South African / Home Language / English
Other Languages / Afrikaans
Race / White / Gender / Male / Female / √
Disability? / Yes / No / √ / Drivers Licence / Yes / √ / No
Curriculum Vitae of Annali Boyd
PERSONAL DETAILSEducation
Qualifications:Highest Standard Passed / Grade 12 (Matric) / Year Obtained / 1997
Name of School / Nico Malan High School
Subjects / Afrikaans – First Language (HG)
English – Second Language (HG)
Maths (HG)
Business Economics(HG)
Accounting (SG)
History (HG)
Tertiary Qualification 1
Name of Institution / Name of Qualification / Year Obtained
Port Elizabeth Technikon / National Diploma: Travel and Tourism Management / 1998
Major Courses:
MARKETING 1 COMMUNICATION
MANAGEMENT 1 END USER COMPUTING
DEVELOPMENT 1
TRAVEL PRACTICE 1
: COMMUNICATION
: END-USER COMPUTING
Tertiary Qualification 2
Name of Institution / Name of Qualification / Year Obtained
Port Elizabeth Technikon / National Diploma: Travel and Tourism Management / 1999
Major Courses:
MARKETING 2
MANAGEMENT 2
DEVELOPMENT 2
TRAVEL PRACTICE 2
LAW
PUBLIC RELATIONS
Tertiary Qualification 3
Name of Institution / Name of Qualification / Year Obtained
Port Elizabeth Technikon / National Diploma: Travel and Tourism Management / 2000
Major Courses:
6 MONTHS IN- SERVICE TRAINING
MANAGEMENT 3
DEVELOPMENT 3
TRAVEL PRACTICE 3
Current Employer–Southern Cross Safaris
Name of Employer / Southern Cross Safaris / Date of Employment / Feb 2016
Job Title / Tour Operator / Division/Department / Snr Consultant
Roles and Responsibilities
- Ground Handler for the Australian Office – Bench Africa
- Handling incoming calls and emails and distributing as required
- Management of quotations, costings, bookings , reservations , itineraries, invoicing and vouchering as required
- Communication with suppliers, agents, principles and clients
- Entering and maintaining costing, quoting and booking information
- Capturing and maintaining rates
- Creating costing and itinerary templates and maintaining these documents
- Attending workshops and network conferences
- Basic Accounting and office admin duties
- Product knowledge
Employment History
Name of Employer / Shimmy Beach Club / Date of Employment / Aug 2014-Feb 2016
Job Title / Sales Manager / Division/Department / Management
Roles and Responsibilities
- Maintenance of existing client database
- Acquisition of new clients
- Following up on any leads or actions
- Attending workshops and network conferences
- Compiling weekly sales reports as well as the following weeks sales calls
- Compiling a yearly business plan
- Maintaining a log book
- Assisting Events with reservations, quotes and invoicing
- Hosting site inspections
- Training clients on the product
Name of Employer / Cashmere Conferences and Surval / Date of Employment / Aug 2012-July 2014
Job Title / Owner/Sales And Marketing Manager / Division/Department / Owner/Management
Roles and Responsibilities
- Maintenance of existing client database
- Acquisition of new clients
- Signing rate agreements with companies
- Following up on any leads or actions from all the hotels
- Inviting clients to see the different hotels and hosting them
- Hosting educational field trips
- Hosting at all hotel functions
- Attending workshops and conferences
- Compiling weekly sales reports as well as the following weeks sales calls
- Compiling a yearly business plan
- Maintaining a log book
- Coordination of functions, events, launches, fashion shows, year end functions, etc. for corporates as well as individuals. Corporates include Chevron, Nedbank, AGSA, Alexander Forbes, Mars Africa, Pearson Group, etc.
Name of Employer / Wicount / Date of Employment / Aug 2011-31 Dec 2011
Job Title / Regional Sales Manager / Division/Department / Sales
Reason for leaving / Closed Branch in CPT
Roles and Responsibilities
- Acquisition of new clients
- Signing of deal sheets with companies
- Following up on any leads or actions from Head Office
- Compiling weekly sales reports as well as the following weeks sales calls
- Compiling a business plan
- Maintaining a relationship with existing clients
- Maintaining a log book
Name of Employer / Protea Hotel Group / Date of Employment / Sept 2010-Aug 2011
Job Title / Sales Executive / Division/Department / Sales
Reason for leaving / Been in Hospitality for 13 years and time for a change and new challenge and received good package from Wicount
Roles and Responsibilities
- Maintenance of existing client database-100 clients-corporate, travel, conference co-ordinators as well as production
- Acquisition of new clients
- Signing corporate rate agreements with companies
- Following up on any leads or actions from all the hotels
- Inviting clients to see the different hotels and hosting them
- Hosting educational field trips to all regions
- Hosting at all hotel functions
- Attending workshops and conferences for the Protea Hotel Group
- Compiling weekly sales reports as well as the following weeks sales calls
- Compiling a yearly business plan
- Maintaining a log book
Name of Employer / Protea Hotel Sea Point / Date of Employment / July 2009-Sept 2010
Job Title / Marketing Plan Co-Ordinator / Division/Department / Marketing
Reason for Leaving / Promoted within the Protea Hotel Group, move to Head Office
Roles and Responsibilities
- Compilation, co-ordination and implementation of hotel Marketing Plan
- Attendance of daily yield meetings
- Attendance of weekly executive management meetings
- Attendance and running of monthly marketing meetings
- Compile monthly measurability statistics on advertising done and send up to Head Office
- Co-ordinate and complete follow up actions for all sales calls as required by the Marketing Plan
- Co-ordinate and complete all follow up actions for all property inspections as required by the Marketing Plan
- The attendance of annual sales and marketing training courses
- Ensure that all actions in the Marketing Plan have taken place on a daily, weekly and monthly basis
- Ensure that all actions as a result of the hotel’s monthly marketing meeting are co-ordinated and implemented
Name of Employer / Falcons View Manor / Date of Employment / March 2009-July 2009
Job Title / Guest House Manager / Division/Department / Management
Reason for Leaving / Falcons View Manor decided to no longer be part of the Protea Hospitality Group
Your Roles and Responsibilities
- Prepare and host breakfast in the morning
- Checking in and out of guest
- All reservations on Opera system
- Managing all staff
- Managing housekeeping
- Ordering of supplies and stock control
- Paying of salaries
- General bookkeeping
- Banking and paying of accounts
- Handle all e-mail and telephone communication
- Do all guest travel arrangements
Name of Employer / St Francis Links / Date of Employment / August 2007-March 2009
Job Title / Guest Liaison Manager and Guest House Manager / Division/Department / Marketing
Reason for Leaving / Better Prospects
Roles and Responsibilities
- Concierge
- Managing the Public Relations
- Managing the Marketing activities as well as doing sales calls to potential clients and maintaining a relationship with the current members
- Control of all advertising material and brochure prints
- Maintenance of the website
- Administration
- Management of 11 bedroom5 star boutique hotel on the golf course-St Francis Golf Lodge
- Prepare and host breakfast in the morning
- Checking in and out of guest
- All reservations on Opera system
- Managing all staff
- Managing housekeeping
- Ordering of supplies and stock control
- Paying of salaries
- General bookkeeping
- Banking and paying of accounts
- Handle all e-mail and telephone communication
- Do all guest travel arrangements
REFERENCES
Christo De Jager/ Anton Louw / Shimmy Beach Club / 021200 7778 /
Mr. Janneman Britz / Protea Hotels / 021 434 3344 /
Tim Brown / Director at Protea Hotels / 021434 3344 /
Deon van Wyk / Owner of Surval / 011476 1929 /
In the event I am afforded the opportunity, my personal goals to excel in this position are:
-total dedication and excessive energy
-
as well as high levels of service and performance in all aspects of the business