‘CTS AMERICA’ AWARDED MAJOR GEORGIA JAIL MANAGEMENT SYSTEM CONTRACT
PENSACOLA, FL —CTS America Inc., an industry leader for public safety software solutions, is pleased to announce that Gwinnett County, GA has elected to replace their current Jail Management System software with CTS America’s SmartJAIL suite.
Gwinnett County Sheriff’s Office, under the leadership of Sheriff Butch Conway and Jail Administrator Col. Don Pinkard, conducted a multi-year evaluation and selection process that included corrections professionals from all functional units of the Jail. The SmartJAIL software will support the Gwinnett County Jail, the Gwinnett County Correctional Institute, and the Gwinnett County Diversion Center. These sites combine for more than 40,000 bookings per year, and an Average Daily Population of more than 2,600 inmates.
“The County has experienced significant growth over the last decade and we simply outgrew the capabilities of our existing system”, said Sylvia Black, Technical Services Director for the Sheriff’s Office. “We need a system that is configurable to the needs of a large jail, but not one that is unnecessarily complex to use or to maintain. After a lot of research, site visits, and a robust RFP process, we are confident that we have selected a solution that will serve us well for many, many years” Black added.
“We are proud of our industry-leading retention rate with agencies of all sizes in the Southeast and around the nation,” said CTS America President Kay Stephenson. “CTS America products and customer service once again out-performed our national competition and exceeded the rigorous requirements of Gwinnett County.” Key requirements were a proven technology base, ease of use, mechanisms to increase the efficiency, accuracy and quality of data collected, the ability to securely share information with the Courts and other Law Enforcement agencies in the county, features to support the analysis of collected data, and proven integration capabilities with other service providers (Commissary, Video Visitation, etc.)
The announcement represents another step forward for CTS America, which has long-standing contracts with other satisfied sheriffs across Florida, Georgia, Alabama, and Montana.
“The feedback we receive from clients and the results we produce are very gratifying,” said Don Newsome, CTS America’s Jail Product Director. “Our products -- which are scalable from small local jails to very large, multi-facility detention centers -- are proven to help improve operational efficiency, compliance with accreditation standards, accountability to the public, and Officer, staff and inmate safety”.