EMERGENCY FLOOD PLAN
EMERGENCY FLOOD PLAN

(This policy wording is a guide and should reflect your own individual business needs – You may wish to combine the Fire evacuation plan and Flood Plan together)

What to do in an emergency situation

  1. Call 000 in the event of an emergency
  2. Contact the manager and give details of the nature of the emergency
  3. Action emergency plan
  4. Await advice from authorities
  5. Listen to your local ABC radio station for updates (
  6. Monitor the SES website -

Fire / Police / Ambulance / Ph000
SES State Emergency Service / 132 500
Local Council Emergency Services
Rural Fire Service
Hospital - (nearest hospital name)
SES General Information

BUSINESS DETAILS these will be asked when on the phone to emergency personnel

Business Name
Alternative/previous name
Street address
Office Phone number
Mobile Phone Number
Nearest cross road

NOTIFY THE FOLLOWING PEOPLE IN AN EMERGENCY

Position / Name / Phone number / Location
Manager (s)
Night Manager/caretaker
Warden

SITE FLOOD DEPTHS

Lowest site in park / Height before inundation
Highest site in park / Height before inundation

SITE DETAIL

Service cut off locations

Service / Cut off location
Electricity
Gas
Water
Sewerage

Structures

Total Number of sites / Number of moveable structures* / Site numbers / PEAK
Number of people approx. / NON PEAK
Number of people approx.
Permanent residents
Holiday vans (annuals)
Onsite Vans –
tourist
Cabins - tourist
Cabins - annuals
Powered sites - tourist
Unpowered sites - tourist
Stored vans, boats

*non moveable determination: no draw bar, Rigid Annexe, attached to sewer, flat tyres

Staff, Guests & Residents Requiring Assistance

Name / Address/site number / Special needs / Person assisting / Accounted for

Where is flooding likely to originate from

Source of flood threat / Location / Average Water height in Flood Event
1 in 20 Year / 1 in 50 year / 1 in 100

EVACUATIONS

Emergency Assembly Points

Main assembly area
Second assembly area

(Insert copy of Map showing emergency Assembly locations here)

Local Area Assembly Point - enter location here

(Insert map here with location marked)

Site Evacuation Routes

Evacuation route (1) / Water height when cut off
Evacuation route (2) / Water height when cut off

ACTION WHEN SAFE

Business Services To Be Notified

Service Provider / Account/Ref Number / Contact person / Phone number / Done
Phone
Insurance provider
Merchant bank
Internet
Security
Energy
Gas
Water
State Association
Region Tourism
Council

Staff to be notified

Name / Position / Phone

Suppliers and contractors to be notified

Company / Goods/services / Contact person / Phone

PRE-FLOOD PLAN

Allocate staff member(s) to move items to safe places where possible

Location / Tasks / Allocated Staff Member / Done
OFFICE / Back up all computer files
Carefully stack computer equipment, furniture, files and papers, electrical items on top of desks and counters.
Ensure backup files kept offsite
AMENITIES & BATHROOMS / Move sanitary bins to high areas.
CAFÉ, KIOSK, RESTAURANT / Place cooking oils and chemicals as high as possible
CAMP KITCHEN / Secure fridge(s), microwave and move to higher location if possible
LAUNDRY / Secure washers and dryers
MAINTENANCE AREAS & WORKSHOPS, POOL SHED / Shut off fuel, secure or move fuel and oil containers to high areas or off site.
Move machinery, chemicals, pesticides etc. to a safe high shelf or off site
Tie down any large items likely to float
TRANSPORTABLE CABINS AND VANS / Action removal procedure for cabins and vans

Site preparations

Materials / Use for / Where to use / Storage location / done
Sturdy plastic sheeting / Barriers under and behind sandbags
Sand & sand bags, shovel / Creating flood barriers
Wood, plywood / Boarding doors, windows and openings, create shelving for off floor storage
Tools – hammer, nails, saw / Attaching wood when boarding openings
Plastic bags / pull up over chair and table legs
Pallets / Raise items above flood level
Emergency power generator & fuel / Fridges, freezers, air conditioning (helps with drying out)
Water Pumps / Pumping water from inside or outside areas

FLOOD TOOL KIT

Item / No.
Torch
Radio battery powered
Spare batteries
Matches
First aid kit
Gloves (rubber)
Candles
Mobile phone and charger (car charger)
Insurance policy number & contact
Sturdy footwear
Protective clothing - weatherproof jacket, pants
Special needs – glasses, baby formula, medications
Bottled water / purification tablets
Tinned food (including pet food where required)
Toiletries - Toilet paper, hand wash/ sanitiser etc

PEOPLE

  • Know how many people are on site; guests, visitors, staff
  • Have a system in place to alert everyone on site that there is an emergency
  • Know if anyone needs assistance to move out
  • Have designated Wardens to assist with moving people to the emergency assembly area
  • Have a designated person to check that everyone is out
  • Have a designated person to turn off services

INFRASTRUCTURE

  • Know the height at which the water level will inundate the property
  • Know what can and cannot be moved to high ground
  • Have a means of moving items as quickly and safely as possible
  • Have a second evacuation route in case the main way out is cut off.
  • Check pumps and generator regularly to ensure working order
  • Keep fuel containers filled

PRACTICE EXECUTING THE EMERGENCY EVACUATION PLAN

AT LEAST EVERY 6 MONTHS.