CPSA Transport Survey
Please take a few minutes to answer the questions about transport in this survey. It was put together by the team who produce THE VOICE. This survey will help CPSA with its advocacy work and your assistance is greatly appreciated.All individual survey responses will be kept confidential.Please return completed survey(s) to CPSA (Level 9, 28 Foveaux St,Surry Hills NSW 2010) by 15 April 2015.
- In which postcode do you live?
- What age group are you in?
1
Under 50
50 – 64
65 – 74
75 – 84
85 and over
1
- Is a pension from Centrelinkyour main source of income?
1
Yes
No
1
- What forms of transport do you use? (Tick all which apply.)
1
Car (driver)
Car (passenger)
Train
Bus
Taxi
Community transport
Council run shuttle bus
Light rail
Ferry
Other: ______
1
- Which kind of transport do you use most frequently? (Please tick one only.)
1
Car (driver)
Car (passenger)
Train
Bus
Taxi
Community transport
Council run shuttle bus
Light rail
Ferry
Other: ______
1
- How often do you use this form of transport?
1
Multiple times per day
Once per day
A few times per week
Once per week
Occasionally
1
- What are your main reasons for travel? (Tick all which apply.)
Shopping
Seeing family and friends
To attend medical appointments
Work
Volunteering
Social events
Other: ______
- Do you hold a driver licence?
1
Yes
No (Go to question 11)
1
- Is your driver licence
Unrestricted (Go to question 11)
A restricted/modified licence (number of kilometres allocated:_____)
- If you have a restricted licence, does it allow you to drive to everywhere you need to go?
1
Yes
No
1
- If you were no longer able to drive, do you think that there is adequate public transport in your area to enable you to get around?
Yes
No
I am unsure of the transport options available in my local area
I have not thought about giving up driving
I do not drive and there is adequate transport
I do not drive and there is not adequate transport
- What kind of transport would you like to have available which you don’t have currently? (Tick all which apply.)
1
Adequate train services
A bus route
Community transport
Community bus service
Taxis
Car pooling
Other:______
1
- Do you want to use more public transport in the future?
1
Yes
No
1
Why? Why not? ______
______
- What do you see as barriers to you being able to use public transport? (Tick all which apply.)
Cost
Proximity – it’s too far to get from my home to public transport
Services are not available when I need them
The trips take too long
Not enough seating
Not enough lighting
The footpaths are inadequate or too steep
It’s not accessible for me (e.g. no lifts, no escalators, too many steps, no staff assistance available)
No toilet facilities
There isn’t any public transport available
No barriers
Other:______
- What would make public transport easier for you to use? (Tick all which apply.)
If it was cheaper
If I lived closer to a transport hub
More frequent services
Toilet facilities at stations and transport hubs
Toilet facilities on board
More seating at stations and bus stops
More seating on board
Better security and lighting
If the route there was easier
If lifts were available
If escalators were available
If it was cleaner
If it was easier to navigate
More flexible
Nothing
Other:______
- How do you plan for a public transport trip?
Calling the Transport Information Line 131 500
Using the Transport Trip Planner website
Paper timetables
Asking a friend or relative
Transport smart phone applications (apps)
1
I don’t plan
Other:______
1
- How do you get to medical and hospital appointments?
Drive
Lift from relative
Lift from friend
Lift from neighbour
Community transport
Taxi
Public transport
The Patient Transport Service
Walk
Other: ______
- How would you describe hospital parking fees?
Affordable
Barely affordable
Unaffordable
I don’t know
- Have you everused the Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS)?
Yes
No
Never heard of it
Do you have any comments to make about IPTAAS?
______
______
______
- Do you use or have you used community transport?
1
Yes, frequently
Yes, occasionally
Never
What is community transport?
1
- Do you have any comments about your experience with community transport or in trying to obtain it or any suggestions about what would make it better?
______
______
- How would you describe the cost of using a taxi?
Affordable
Barely affordable
Unaffordable for regular use
- Do you use or have you used the Taxi Transport Subsidy Scheme? (Government vouchers which provide half the fare up to a value of $30 for people with mobility difficulties)
Yes
No (go to question 24)
I’m not eligible (go to question 24)
I’ve never heard of this scheme (go to question 24)
- If you use these taxi vouchers, do they make taxi trips affordable for you?
Yes
No
- What are your thoughts about the electronic ticketing Opal card which has been introducedin the Sydney, Newcastle and Wollongong areasfor public transport?
I’m using it and it’s great
I’ve tried it and prefer paper tickets
I haven’t tried it but I welcome it and plan to get one in the future
I’m going to avoid using it for as long as possible
I’ve never heard of Opal
- Do you use NSW TrainLink Services (formerly known as CountryLink)?
1
Yes, trains and coaches
Yes, trains only
Yes, coach services only
No (go to question 27)
1
- Do you prefer trains or coach services?
I find trains more suited to my needs
I find coaches more suited to my needs
I have no preference
Do you have any comments about coach replacements of trains?
______
______
- Is there anything else about transport which you would like to add?
______
______
______
______
______
______
CPSA is often asked by the media if they can talk to CPSA members about issues such as those included in this survey. If you are willing to talk to the media, please let CPSA Head Office know, or write your contact details below.
Name: ………………………………………… Phone: ………………………………….
Thank you for taking the time to complete this survey.
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