Contractor Information Page
CONTRACTOR INFORMATION PAGE
Contractor Name:Communications Products, Inc.
7301 East 90th Street, Suite 111
Indianapolis, IN 46256
Phone: (800) 999-0197
Fax: (317) 842-1278
Organization Type:Corporate entity (not tax-exempt)
SBA Status: Minority, veteran-owned; SBA-certified as a small, disadvantage business
CAGE Code: 0NH98
DUNS Number: 117342618
Tax ID Number: 35-1586620
Seaport-e Contract Number: N00178-16-D-8656
Date of Award: 30 June 2016
Scope of Work: Provide Engineering, Technical, and Programmatic Support Services
Place of Performance: All work under future Task Orders will be performed in the Zone 5 Midwest Region
Any contractual/administrative questions or inquiries related to this Contract can be directed to the following individuals:
Carla KrausNancy Doucette
Contracts and Sales AdministratorVP, Corporate and Legal
Facility Security OfficerContracts
Ph: (317) 596-7980; Fx: (317) 842-0278Ph: (317) 596-7916; Fx: (317) 842-0278
Any technical questions or inquiries related to this Contract can be directed to the following individual:
Alan Green
VP, Operations
Ph: (317) 595-7899; Fx: (317) 842-0278
Corporate Capabilities
CPI is a recognized, small, disadvantaged, veteran-owned firm with mission-critical experience in providing systems integration and communication services to the federal government. As a small business, CPI recognizes our areas of strength and core competencies. We focus on obtaining and maintaining business in these areas and do not initially plan on teaming with other firms on this Seaport-e contract.
CPI's experience spans a full range of products and services in support of government and commercial sector programs requiring software development, communication engineering, database design, IT support, and systems integration.
CPI plans to focus on the following Functional Areas:
- Engineering, System Engineering and Process Engineering Support
- System Design Documentation and Technical Data Support
- Software Engineering, Programming and Network Support
- Information System (IS) Development, Information Assurance (IA) and Information Technology (IT) Support
Members of CPI's professional staff have diverse backgrounds in a number of disciplines, primarily: telecommunications, network engineering, contact/call center design, low voltage communication, industrial, and electrical engineering; database collection/design; and administration.
1.0 Management Approach
CPI is staffed with a cross-disciplined, multi-functional team ensuring responsive, professional, high quality support at a low risk. Our integrated management approach adds to the flexibility and versatility needed to build and implement innovative solutions for Seaport-e customers within Zone 5 - Midwest.
1.1 Integrated Professional Support and Services Approach
The CPI Team plans to maximize efficiency and contain costs through an integrated management system that encompasses three key enablers: empower our Program Management Team; connect geographically separated team members through a digital desktop environment; and drive quality products and support through a tailored, cost-effective, Systems Integration Process.
1.2 Program Management Team
The CPI Team is managed and integrated through a core Program Management Team composed of appropriate management and technical staff, including administrative, quality, contracts, and finance personnel from team members. This teams objective is to assure rapid Task Order Proposal response and on-target performance thereafter.
The CPI Program Management Team provides resources for the entire Task Order process—from solicitation response to data deliverable and contract closeout. For complex Task Orders, our Program Management Team convenes to help refine requirements and facilitate resource assignment, Task Order planning, development, and task execution. The Program Management Team chairman is the VP of Government Solutions for CPI and is the Seaport-e Program Manager who has final decision making authority on all matters.
2.0 Managing Change
Because of CPI’s business philosophy, managing change, preserving stability, and maintaining technical expertise in our work force has not been an issue. By drawing on their professional expertise, while minimizing overhead, CPI is able to realize cost effectiveness, which we are able to pass on to our customers.
For augmented professional staff placement, CPI employs the use of dedicated in-house recruitment from our Indianapolis office, specializing in the recruitment of qualified, professional employees to fill new task order requirements when our current in-house staff cannot. CPI is readily equipped to supply quality professionals in a timely manner to fulfil task order requirements.
3.0 Task Order Planning and Development Process
CPI will provide a highly qualified staff with appropriate job knowledge and skills to perform the technical requirements of this performance-based task order. We will implement, and maintain, a project management and Task Order administrative plan that can both forecast and report information regarding our staff time and resources allocated and used for each phase of the project.
4.0 Communicating and Task Order Access
The ability to communicate and integrate activities across locations is crucial for efficient program management. CPI will use our existing Customer Relationship Management (CRM) software to facilitate remote employees having access to task order information and project status reports. The CRM system not only provides the software tools and a repository for reports, it’s our virtual environment that connects us to the customer. The CRM software we use enables the Program and Project Management teams to manage and control Task Orders in the planning, development, and execution phases. It provides presence anywhere the Internet can be accessed and serves as an easily referenced repository of critical information on program performance and deliverables. The CRM software is also integrated with our Microsoft Accounting Software which is the centerpiece, enabling cost effective management and a tool to ensure professional services are delivered to Seaport-e customers.
5.0 Managing the Effort
The CPI Team’s approach to manage the effort is through three key processes: Task Order Management Process; Task Order Execution Process, and the Technical Management Process.
5.1 Task Order Management Approach
The Task Order Management Process and CPI’s Task Order management approach is based upon our existing corporate processes. When a Task Order is awarded, the Project Management Team will finalize the technical, schedule, cost, and performance baselines. The Project Manager uses these baselines for proper oversight of program activities. The Task Order Manager uses these baselines and program requirements documentation to focus on day-to-day management activities for program execution. 5.2 Task Order Execution Approach
The Task Manager is empowered to execute the task order. This approach reduces duplication of work, builds ownership, and ensures that all expectations are met. The Task Manager tracks and manages cost, schedule, and performance through near real-time visibility into critical metrics baselines, plans, and tools mentioned earlier that are resident on the IDE. This also allows the Task Manager to invoke an active, on-going proactive risk analysis and mitigation process, for anything that surfaces and requires formal tracking, and follow to resolution any issues flagged as critical. 5.3 Technical Management Approach
The CPI Technical Management Approach begins with a review of the system requirements that are defined in the task order and customer documentation. The CPI Team will document requirements specifications, interface requirements specifications, and software requirements specifications. Engineering planning for both hardware and software development is documented before actual design starts. Engineers prepare system integration test plans and procedures, availability, and maintainability data, and then roll-in requirements for Quality Assurance, and Configuration Management.
6.0 Quality Assurance Plan
CPI embraces a corporate quality structure that is applied to all CPI program and task activities. Many activities are already discussed in above sections, such as tracking a metrics impacting quality. Additionally, the CPI Team approach includes two other quality tools: Quality Utilization (QU) and Quality Process Improvement (QPI).6.1 Quality Utilization (QU)
The QU tool provides a systematic approach to building a team perspective for meeting customer requirements. The structured QU methodology begins by defining qualities desired by the customer in accordance with each Task Order, identifies the functions required to provide these products or services, and identifies the means for assigning the available resources to provide these products or services.
6.2 Quality Process Improvement (QPI)
QPI is a foundation of CPI’s corporate quality structure and drives each employee to continuously identify new ways of performing our jobs in a more efficient, cheaper, and better way. Customer focus allows us to define and refine the components of each task looking at what steps in each process adds value to our services and products and ensures that our projects meet or exceed customer requirements.6.3 Systems EngineeringThe final piece for guaranteeing outstanding quality engineering, technical and programmatic support services is through a well-disciplined systems engineering approach. Our approach incorporates tailored versions of standard practices such as: Engineering Management Plans, Master Planning, and Master Task Schedules. Capitalizing on these three tools for each task order allows us to incorporate scalable, expandable solutions and systems based on potential technology insertion; the need for interoperability; and the desire to provide common equipment for multiple requirements and applications. Using these proven, disciplined approaches the CPI Team can deliver any degree of technical solution for the customer.
7.0 Responsiveness
It is CPI’s policy to be honest and straightforward with our customers. Responsiveness has been a standard of our performance with contracting on U.S. Navy and other Federal IDIQ efforts. We guarantee responsiveness and cooperation for personnel and service efforts by addressing these issues in employee annual merit reviews. Our ability to rapidly respond to customer requests for everything from software development to personnel staffing to systems engineering and analysis has made us a profitable and trusted advisor to the Federal Government.
8.0 Performance Based Approach
CPI has a clear understanding of the spirit and the need for Performance based acquisitions. Our level of effort on future task orders will enhance IT and Telephony systems readiness by us not only designing and implementing the initial system delivery but also we will take ownership of the life cycle effectiveness of the system from cradle to grave. With our experience we can better manage end-to-end product, service, and information flow using best practices in value assessment, design planning, collaboration, integration, and resource and asset management.
The information is this document was prepared exclusively by team members of Communications Products, Inc. (CPI).