Concur Release Highlights October 2016

TRAVEL:

  • Convert Icons to Text
  • Arrival Date Adding hover text to provide clear details for icons such as train icons. See example below:
  • Arrival Date is Different From Departure Date:Overnight flights, or flights that arrive on a different day than departure, now show with the moonicon, as well as text calling out the arrival date. This will make it clear to travelers/arrangers that they are viewing an overnight flight.

  • Refundable Fares – Fees May Apply:Not all refundable fares are fully refundable. While the airline tags a fare as refundable, they can have varying definitions, which include fully refundable as well as refundable for a fee. The airlines do not provide Concur with the fee information so Concur added text to note that a penalty may apply.
  • Post Ticket Change – Original Flight Icon:The staricon used to denote original flights during a post ticket change is now text.
  • Amtrak - Update Terms and Conditions / Refund Rules:Amtrak will soon update refund rules for a number of fare products. New conditions will apply to all bookings created as of August 15. Core components of the refund policy will be changing:
  • Acela Express First Class and non-Acela Business Class: Cancellation fee increased from 10% to 20%
  • Value Fare: Cancellation requirement updated from 24 to 48 hours and cancellation fee increased from 10% to 20%
  • Unreserved Coach: Cancellation fee increased from 10% to 20%
  • When the user requests a cancellation, the new rules will be applicable for all trips booked as of August 15.
  • Train – Add Amount to Ticket Delivery Method:Train providers offer different ticket delivery options, such as print at home, pick-up at the ticket machine, paper ticket, etc. Some are free of charge, but some are subject to fees. Information for additional cost associated with specific ticket delivery options is now consistent across all Train vendors.The user will consistently see the following details for each delivery option:
  • Delivery method
  • Currency symbol (if available, otherwise three letter code)
  • Fees
  • If no fee applies, we show "free of charge"

New Icons for Fly America Act and Quiet Car:

The new icon for Fly America Act looks like

The new icon for train quiet car looks like

Baggage Fee: The Baggage Fee link is removed because the baggage information is now part of each fare result

Now:

Flight/Train Number Improvements: Concur has updated the way flight and train numbers are displayed to make them more prominent.

Flight/Train Number Filter: Concur has added a filter AFTER the initial search for flight/train. This will help those users who travel frequently to the same location and have a preferred flight/train number find those flights/trains from the search results. You will see the Flight/Train Number Search just above the search results.

Enhancements for Active Tabs and Buttons: Some of the tabs and buttons in the user interface will be updated. Currently, for tabs like those on the search results page or the Travel home page, the font color indicates if a tab is active – with black text being active and blue text being inactive. With this release, the font colors are unchanged but the active tab will also have a dark blue band – making the active tab easier to see.

For split buttons like those on the Mixed Flight/Train Search tab, the active button will have a light blue background and a dark blue band. In addition, when a user hovers the mouse pointer over a split button, the background of that button changes to light blue.

EXPENSE:

Report ID added to the Report Library list of fields: When viewing reports in the Report Library, Concur added Report Id to the display.

“Pending Card Transaction” Payment Type: This is used when the user moves an available expense to their expense report. Eligible expenses meet all of the following criteria:

  • The expense is from an itinerary, an e-receipt, or ExpenseIt
  • The expense was booked or paid with the company-sponsored credit card linked to the user’s Concur account
  • The expense has no matching card transaction

IMPORTANT: Concur will not allow an expense to be submitted while it has the Pending Card Transaction payment type. The user will have to wait until the expense matches a credit card transaction or manually update the payment type before Concur will allow them to submit the expense.

Expense Fields Locked When Linked to an E-Receipt:Concur added new handling for expenses linked to e-receipts. Concur locks the following fields in an expense entry when that entry is associated with an e-receipt:

  • Transaction date
  • Transaction amount and currency
  • Vendor name