Company Background
FCC Environment (FCC Environment is the trading name for FCC Environment (UK) Limited and FCC Environment Services (UK) Limited) is a leading UK waste and resource management company, which is part of a global group with a strong heritage in providing services for communities and businesses. Our vision is to be the environmental company of choice, delivering change for a sustainable future.
FCC Environment’s core business centers on collection, resource recovery and renewable energy providing services for local authorities and commercial customers. To make our skills and expertise easily accessible to our customers, our business is grouped into five core services:
· Municipal services – household waste collection, street cleansing, parks and gardens maintenance.
· Business waste solutions –waste collection and recycling services for small and large companies.
· Recycling – material recycling facilities, household waste recycling centers.
· Green energy –recovery of energy from waste.
· Waste Processing –industrial waste treatment, hazardous wastes and landfill disposal.
We operate over 200 facilities in England, Scotland and Wales and employ around 2,500 employees. We recycle 1.2 million tonnes of waste each year.
FCC Environment is part of the FCC Group which is a leading international infrastructure, environmental services and green energy company present in more than 50 countries with 90,000 employees.
Role Purpose
To ensure all HWRC’s are being operated and maintained in a safe and professional manner, as well as in accordance with their Waste Management Licence, Planning Permission and contractual requirements between the Group and the client Authority, along with any schemes or initiatives brought in by the Group and the client Authority.
Key Responsibilities
1) Demonstrate a polite and courteous manner to the public at all times, thereby providing an exemplary customer service.
2) Direct and advise the public, as well as supervise the deposition of the household waste, to ensure that the material is deposited in the correct containers with the aim of maximizing recycling and diversion from landfill.
3) Control and direct the flow of traffic within the Centre to ensure the safety of the public at all times.
4) Offer assistance to any persons with loading their waste into the appropriate containers, making sure that all necessary health and safety precautions are taken.
5) Remove any items, so long as it is safe to do so, within the recycling containers to prevent contamination. Under NO circumstances should you climb into a container or onto the walkway handrails.
6) Prevent as many recyclables from entering the general waste containers as possible, as well as retrieve where possible any recyclables thrown in the general waste containers. This MUST only be carried out if safe to do so, and under NO circumstances should you climb into a container or onto the walkway handrails. .
7) To assist the Recycling Team Leaders in controlling and coordinating the safe and efficient operation of the site in accordance with management instructions, all health & safety Working Procedures and Legislative Requirements, Planning Permissions, Waste Management License etc. at all times.
8) To be aware of the Waste Management License and Working Plan, and conversant with Risk Assessments, COSHH Assessments, Emergency Procedures and other relevant health, safety & environmental documents.
9) All Company issued work wear and appropriate PPE MUST be worn at all times.
10) All accidents, near-misses or dangerous situations to be recorded and reported in accordance with FCC’s procedures, including any violence, threats or acts of intimidation against you, as well as any breach of rules, acts of dishonesty, malpractice or corruption by any member of the public, visitor to the site, or member of staff.
11) To unlock and lock the site and be responsible for making sure the site is secure and safe.
12) Keep and maintain the site facilities provided in a clean and tidy manner, and free from windblown litter, including regular cleaning of gullies where necessary.
13) Ensure that the site office and toilets are cleaned regularly and do not contain inappropriate material, or items not approved by FCC.
14) Ensure that all activities at the site are recorded on the daily log and visitors sign the visitor’s book and maintain any other records required by FCC.
15) Ensure that no unauthorised person is allowed to sort, disturb, remove or interfere with any material on the Centre.
16) Ensure that the height barriers are in their closed position at all times except when they have been opened at the request of a householder with a disabled badge a vehicle servicing the site or a pre-booked van.
17) Ensure that a waste declaration form is completed in respect of any vehicle suspected of being trade.
18) To ensure that FCC Health and Safety procedures with respect to keeping the public clear of activities when vehicles service the containers on site or when compactors are used.
19) Ensure that any non compliant material which is safe to move is placed in the non compliant container. If in doubt contact the Team Leader or Contract Supervisor.
20) Apply salt to all frozen areas that constitute a hazard to the public, staff and on-site contractors.
21) Ensure that only tools and equipment provided by FCC are used and that they are used in a safe manner, stored away after use and secured at the end of the working day.
22) Remove all fly-tipped material immediately (if safe to do so) outside the site and deposit in the appropriate containers.
23) Work on other sites in Medway as required by FCC.
24) To work in accordance with staff rosters and the provision of cover for planned/unplanned absence.
25) Attend all training courses provided by FCC.
26) Carry out any reasonable and safe duties assigned to you by your Supervisor or Manager.
Personal Qualities
1) The role involves manual handling, standing through-out the working day, sweeping, general labouring duties etc
2) Flexible approach to duties, willing to learn and be trained, as the site multi-tasks wherever possible.
3) Able to work as part of a team.
4) Able to work on own as and when required.
5) Good verbal and written communication skills – to understand inductions, training and communication with other site staff, management and the public.
6) Understanding of recycling and recyclable materials an advantage
7) Good time keeping
8) Enthusiastic approach to duties.
9) Good numerical and literacy skills
10) Working knowledge of Health and Safety Legislation and Operations
11) Paperwork and recording skills
12) Good customer care skills
13) Good humored, resilient and self motivated
14) Honest, punctual, hardworking
Other Information
Location – Capstone HWRC Chatham Kent
Reporting to Supervisor
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